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Remote Helpdesk Jobs in Florida (NOW HIRING)

TEKsystems

Inpatient Coder - Fully Remote

Jacksonville, FL · Remote

$30 - $42/hr

... remote position. Application Deadline This position is anticipated to close on Jun 25, 2026. About ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Helpdesk professionals in this role need to analyze complex issues, evaluate multiple variables ...

Adventuresbyamerica

Remote Vacation Planner

Orlando, FL · Remote

... helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to ...

Solid Rock Recruiting LLC

Remote Tax Manager

Tampa, FL · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Florida

Remote Helpdesk information

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$9

$17

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How much do remote helpdesk jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote helpdesk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Florida? The most popular types of Helpdesk jobs in Florida are:
What are popular job titles related to Remote Helpdesk jobs in Florida? For Remote Helpdesk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Florida look for? The top searched job categories for Remote Helpdesk jobs in Florida are:
What cities in Florida are hiring for Remote Helpdesk jobs? Cities in Florida with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you

Civil Litigation Paralegal

Astor Simovitch LLP

Boca Raton, FL • Remote

$25 - $37/hr

Full-time

Medical, Retirement

Posted 17 days ago

Job description

Paralegal Civil Litigation | Remote (Based in Florida)

Astor Simovitch Law | Boca Raton, FL | Full-Time | Remote
Helping Families. Changing Lives. One Case at a Time.

About Us
Astor Simovitch Law is a growing, mission-driven civil litigation firm that helps families navigate the legal system to get their loved ones into treatment for substance abuse and mental health disorders. Our work is high-impact and life-changing, and we are looking for a compassionate and highly organized Paralegal to join our remote team.
What Youll Do
As a key team member, you will:
  • Serve as a main point of contact for clients, experts, and professionals.
  • Track deadlines and manage case timelines using digital tools.
  • Draft pleadings, motions, legal forms, reports, letters, and indexes.
  • Assist attorneys in preparing for hearings and managing caseloads.
  • Conduct legal research and summarize findings.
  • Maintain accurate digital records using Clio and other legal tech platforms.
Qualifications
  • Minimum 4 years of law firm experience, including at least 2 years in civil litigation.
  • Strong working knowledge of Florida courts and e-filing.
  • Excellent attention to detail, organization, and time management.
  • Proficiency with Microsoft Office, Adobe, Zoom, and Clio (Grow + Manage).
  • Strong communication skills, both written and verbal.
  • Comfortable working independently in a fully remote environment.
Ideal Candidate Traits
  • Youre based in Florida (South Florida preferred, but fully remote is fine).
  • You think in outlines, calendars, and task lists.
  • Youre calm, proactive, and client-focused even on tough days.
  • You treat every task big or small like it matters.
  • Youre tech-savvy and thrive in a virtual, fast-paced, collaborative setting.
What We Offer
  • Starting compensation: $25-$37/hour, commensurate with experience (90-day onboarding).
  • Performance-based raises and bonus opportunities.
  • Health benefits, 401(k), and long-term growth potential.
  • A meaningful career where youll help save families and transform lives.
How to Apply
To apply, email HR@astorsimovitchlaw.comwith:
  • Subject line: YOUR LAST NAME ALL-STAR PARALEGAL
  • Attach your PDF resume.
  • In the body of the email, answer the following:
    1. What interests you about this position?
    2. What makes working at our firm particularly intriguing?
    3. What do you bring to the team?
  • Only applications that follow these steps will be considered. We value attention to detail show us you do too.
Ready to help people who need it most?
Join a team thats as passionate about advocacy as it is about excellence.

This is a remote position.