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Remote Helpdesk Jobs in Florida (NOW HIRING)

Solid Rock Recruiting LLC

Remote Tax Manager

Miami, FL · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

Solid Rock Recruiting LLC

Remote Tax Manager

Orlando, FL · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

Walbunn Tech Pro

Remote Medical Scheduler

Jupiter, FL · Remote

$29 - $33/hr

Remote Medical Scheduler Company Overview: Walbunn Tech Pro is a leading provider of technology ... Our team is dedicated to delivering high-quality, user-friendly products that help healthcare ...

Never Ending Travels

Remote Cruise Booker

Miami, FL · On-site +1

$52K - $63K/yr

Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Cruise Booker. This role allows you to combine your love for ...

VetWise

If you are passionate about expanding access to veterinary care while helping your colleagues ... Remote

FreeUp

Remote Jobs

Saint Petersburg, FL · On-site +1

Webinars, resources, and a Slack workspace to help build your freelance business * A dedicated ... Remote Sales, Appointment-Setting and Telemarketing freelancers * Translation freelancers

Never Ending Travels

Remote Cruise Booker

Miami, FL · On-site +1

$52K - $63K/yr

Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Cruise Booker. This role allows you to combine your love for ...

Never Ending Travels

Remote Cruise Booker

Fort Myers, FL · On-site +1

$52K - $63K/yr

Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Cruise Booker. This role allows you to combine your love for ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Florida

Remote Helpdesk information

See Florida salary details

$9

$17

$25

How much do remote helpdesk jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote helpdesk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Florida? The most popular types of Helpdesk jobs in Florida are:
What are popular job titles related to Remote Helpdesk jobs in Florida? For Remote Helpdesk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Florida look for? The top searched job categories for Remote Helpdesk jobs in Florida are:
What cities in Florida are hiring for Remote Helpdesk jobs? Cities in Florida with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you

Remote Tax Manager

Solid Rock Recruiting LLC

Miami, FL • On-site, Remote

$135K - $195K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 27 days ago

Job description

Firm Details

A growing regional CPA firm providing tax, accounting, and advisory services to individuals and closely held businesses across multiple industries. Our team values flexibility, collaboration, and delivering practical, high-quality solutions to our clients.

Position Overview

Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity. This role is ideal for someone who enjoys working across a variety of clients and tax scenarios, while also having the autonomy and flexibility of a fully remote environment.

You will play a key role in managing client relationships, reviewing tax work, and providing strategic guidance to individuals and small-to-mid-sized businesses.

Key Responsibilities
  • Prepare and review:
    • Individual (1040), business (1120S, 1065), and basic corporate returns
  • Manage a portfolio of clients across multiple industries
  • Provide tax planning and advisory services
  • Review work prepared by staff and provide mentorship/coaching
  • Communicate directly with clients regarding tax strategy, questions, and planning opportunities
  • Assist with year-end planning and projections
  • Ensure compliance with federal and state tax regulations
  • Support process improvements and firm growth initiatives
Qualifications
  • Active CPA license (required)
  • 5+ years of public accounting experience
  • Strong background in individual and business taxation
  • Experience reviewing returns and managing client relationships
  • Ability to work independently in a remote environment
  • Strong communication and organizational skills
  • Experience with tax software (e.g., UltraTax, CCH, Drake, or similar)
Preferred (but not required)
  • Experience in a regional or mid-sized firm
  • Exposure to multi-state taxation
  • Interest in advisory and client-facing work
  • Prior leadership or mentoring experience
What We Offer
  • 100% remote work environment
  • Flexible schedule outside of peak deadlines
  • Health, dental, and retirement benefits
  • Paid time off and holidays
  • Supportive, team-oriented culture
  • Opportunity for growth into senior leadership
Why This Role

This position is perfect for a CPA who:

  • Enjoys variety instead of niche specialization
  • Wants meaningful client interaction
  • Values flexibility and remote work
  • Is looking for long-term growth within a firm
How to Apply

Please submit your resume and a brief summary of your experience. We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment.

Apply today by sending your resume to brian@solidrockrecruiting.com