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Helpdesk Assistant Jobs in Florida (NOW HIRING)

Michelle Meulke PLLC

Legal Assistant

Titusville, FL

$25/hr

We're seeking a sharp legal assistant for our busy law firm who can help assist clients and keep the office running smoothly. You'll prepare a variety of legal documents, and handle office ...

Cna

Executive Assistant

Lake Mary, FL · Hybrid

$90K - $125K/yr

And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Training and Mentoring: Assist in training and mentoring new Tier 2 support staff, sharing ...

i-Tech Support, Inc.

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

... Assist in training and mentoring new Tier 2 support staff, sharing knowledge, best practices, and ... Since 1999, i-Tech Support has helped businesses, non-profits and schools achieve their goals by ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Training and Mentoring: Assist in training and mentoring new Tier 2 support staff, sharing ...

i-Tech Support, Inc.

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

... Assist in training and mentoring new Tier 2 support staff, sharing knowledge, best practices, and ... Since 1999, i-Tech Support has helped businesses, non-profits and schools achieve their goals by ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Florida? The most popular types of Helpdesk jobs in Florida are:
What cities in Florida are hiring for Helpdesk Assistant jobs? Cities in Florida with the most Helpdesk Assistant job openings:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

HVAC Install Helper - Assistant HVAC Installer

Weather Engineers, Inc.

Jacksonville, FL • On-site

$38K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Are you looking for an opportunity to build a rewarding career with a respected HVAC company? Do you enjoy hands-on work and take pride in helping customers stay comfortable year-round? Weather Engineers, Inc. in Jacksonville, FL is searching for a full-time HVAC Install Helper - Assistant HVAC Installer to join our growing team. If you're ready to work alongside experienced professionals, expand your skills, and be part of a company with decades of success, keep reading!
WHAT WE OFFER OUR HVAC INSTALL HELPER - ASSISTANT HVAC INSTALLER
You'll earn $38,000 to $55,000+ annually based on experience and work ethic, and qualified applicants may also receive a $1,500 sign-on bonus.
We are committed to supporting our team with a comprehensive benefits package that includes health, dental, and vision coverage, paid time off, vacation time, paid holidays, and a 401(k) with company match to help you plan for the future.
Your Day-to-day
You'll work side by side with a lead HVAC installer, assisting with installing AC and furnace systems. You will help prepare materials, transport equipment, maintain a safe and organized work area, support system installations, and learn valuable industry skills from experienced professionals. Throughout each shift, you will contribute to delivering quality workmanship and exceptional customer experiences while building a strong foundation for long-term success in the HVAC field.
DISCOVER WHO WE ARE
At Weather Engineers, Inc., we take pride in our legacy as a family-owned and operated HVAC business that has been a staple in Jacksonville since 1963. As a member of our team, you'll join a company that values the principles of dedication, hard work, and unwavering commitment to customer satisfaction. Our mission revolves around providing unparalleled home comfort solutions to our community, ensuring that every household experiences the best in indoor air quality at the push of a button. As a second-generation, customer-centric organization, we understand the importance of a well-maintained HVAC system and the impact it has on our customers' lives. We continue to grow and innovate, utilizing the latest technological advancements to deliver top-tier installation, repair, service, maintenance, and duct cleaning.
QUALIFICATIONS
We're looking for someone who meets these requirements:
  • 1+ years of lead install experience
  • Valid driver's license
  • A clean driving record
  • Maintains a neat, professional appearance
  • Excellent communication skills

If you can meet the requirements and characteristics listed above, we need you on our team!
APPLY TODAY!
A great HVAC career could be just a few clicks away. Our mobile-friendly initial application for the HVAC Install Helper - Assistant HVAC Installer position is quick, straightforward, and easy to complete. Don't miss your chance to join a respected Jacksonville company that invests in its people. Submit your application today and take the next step forward with Weather Engineers, Inc.!

Apply