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Helpdesk Assistant Jobs in Quebec (NOW HIRING)

Meridian Waste

Summary: The Driver Helper rides on the vehicle and assists the Driver in providing prompt ... Ride on the vehicle to assist the Driver while servicing customers on a designated route. * Operate ...

Villa Ste-Rose

Service help

Laval, QC · On-site

The service assistant can, in particular, help with food, ensure hydration, wash hair, shave beards ... or oral hygiene. At mealtime, the service aide may also pick up certain residents. In addition, the ...

Wing Assistant

GTM Associate

Montreal, QC · Remote

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin ...

Résidence Jazz Lévis

Service help

Levis, QC · On-site

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... areas Assist the nursing staff in tasks that do not require the resident's practical care Convey ...

Résidence Jazz Ste-Foy

Service help

Quebec, QC · On-site

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... areas Assist the nursing staff in tasks that do not require the resident's practical care Convey ...

Jardins Logidor

Service help

Quebec, QC · On-site

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... areas Assist the nursing staff in tasks that do not require the resident's practical care Convey ...

VCC General Contractor

Cook helper

Val-d'or, QC

YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring ... Prepare, issue, and follow up on project-based billing. * Assist with food preparation (mise en ...

VCC General Contractor

YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring ... Prepare, issue, and follow up on project-based billing. Assist with food preparation (mise en place ...

VCC General Contractor

YOUR ROLE As a Cook helper, your role is to support meal preparation and service while ensuring ... Prepare, issue, and follow up on project-based billing. * Assist with food preparation (mise en ...

Nexkemia

Operator

Mansonville, QC · On-site

Ensure that each workstation (packaging station, helper/assistant, and WWT) is operating properly. * In the event that immediate supervision is not available on site, the Operator is responsible for ...

GoFor

Bilingual Appliance Delivery Helper

Montreal, QC · On-site

The Assistant helps prepare for each delivery, assists with in-home setup, and ensures care is taken to protect both the product and the customer's property. The position is customer-facing and ...

Nexkemia

Opérateur

Mansonville, QC · On-site

... helper/assistant et WWT). * Lorsque et dans le cas où une supervision immédiate ne serait pas disponible sur le site, l'opérateur est responsable des activités journalières et des prises de ...

Manoir Claudette Barré

Assistant cook

Montreal, QC · On-site

Assistant cook The assistant cook assists the chef responsible for preparing meals by carrying out ... DEP in institutional cooking or training in cooking Significant work experience as a kitchen helper ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What cities in Quebec are hiring for Helpdesk Assistant jobs?

Cities in Quebec with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Helper

Meridian Waste

On-site

Full-time

Re-posted 29 days ago

Meridian Waste rating

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

79th of 91 rated recycling and waste

Job description

Summary:

The Driver Helper rides on the vehicle and assists the Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. Position is responsible for safely loading waste, as well as carrying bags and containers to the vehicle for disposal. The position assists the Driver in maneuvering his or her vehicle by directing the Driver from the ground. In addition, the Helper helps to maintain the cleanliness of the vehicle.

Essential Duties and Responsibilities

  • Ride on the vehicle to assist the Driver while servicing customers on a designated route.
  • Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism
  • Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
  • Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
  • Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
  • Continuously monitor waste for evidence of unacceptable waste.
  • Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
  • Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
  • Follow all required safety policies and procedures.
  • Perform other job-related duties as assigned.
  • Follow and comply with all safety policies.
  • Additional duties as assigned.
QUALIFICATIONS

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ and or Experience:

  • High School Diploma.
  • 1-3 years of experience in a similar position.
  • Experience in the Solid Waste Industry preferred.

Specialized Knowledge Required – Including any required certificates, licenses, and registrations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Heavy lifting (50-100 pounds), Shop Environment
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Outdoor work environment

In addition to the above, the performance of other related duties may be required.

I have read and understand the contents of the above job description.

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