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Helpdesk Assistant Jobs in Quebec (NOW HIRING)

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

CLINICAL ASSISTANT Working at an Eye Health MD Pointe-Claire clinic (an affiliate of Groupe Vision) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job ...

As an Wealth Management assistant, you help serve, prospect for, solicit, and develop and maintain ... You help sell securities products and services through various distribution channels based on ...

CLINICAL ASSISTANT Working in Eye Health MD Décarie (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well ...

CLINICAL ASSISTANT Working at an Eye Health MD Pointe-Claire clinic (an affiliate of Groupe Vision) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job ...

CLINICAL ASSISTANT Working in Eye Health MD Decarie (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done.

Help prioritize tasks and maintain organization across multiple projects * Organize documents, assets, spreadsheets, and internal systems * Assist with presentations, research, and administrative ...

As an Wealth Management assistant, you help serve, prospect for, solicit, and develop and maintain ... You help sell securities products and services through various distribution channels based on ...

Showing results 41-60

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What cities in Quebec are hiring for Helpdesk Assistant jobs?

Cities in Quebec with the most Helpdesk Assistant job openings:

Infographic showing various Helpdesk Assistant job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Project Assistant

Quebec, QC • On-site

Full-time

Re-posted 11 days ago


Job description

Your future role on our team

Join BBA as a project assistant and put your expertise to work by actively supporting our technical teams in drafting and revising documents and correspondence.

Working closely with engineers, biologists and technicians, you'll play a key role in ensuring the quality and consistency of technical deliverables. Your attention to detail and meticulousness will be put to good use every day to ensure content is clear and accurate.

You'll have the opportunity to make a tangible contribution to exciting projects while growing as part of a dedicated and collaborative team.

With us, you'll get the opportunity to...

  • Revise documents such as specifications, estimates, reports and proposals, and ensure the accuracy of cost tables
  • Gather and provide the information necessary to prepare project documents
  • Improve text structure and content understanding, such as pointing out ambiguities in certain passages
  • Format various documents based on existing templates and standards, including PowerPoint presentations for clients
  • Coordinate with printing and mailing service providers.
  • Occasionally participate in coordinating internal mandates, such as managing proposals
  • Occasionally help with administrative office management

Do your qualities and values match our corporate culture?

  • Results-driven
  • Thirst to learn and excel
  • Willingness to work together while having fun
  • Caring mindset that puts people first
  • Desire to be in the thick of the action
  • Rigorous and ethical