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Helpdesk Assistant Jobs in Quebec (NOW HIRING)

  • Retirement

  • PTO

Are you a good listener, empathetic, and do you enjoy helping others? Are you looking for ... Any other related tasks Assist the general manager in daily administrative tasks Clerical ...

About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.

Assistant cook

Sainte-therese, QC · On-site

CA$15.82/hr

Under the supervision of the food service manager, the incumbent of the kitchen assistant position ... Serve food to residents to help the table attendant when there is extra work; Perform all other ...

Assistant cook

Sainte-therese, QC · On-site

CA$15.82/hr

Under the supervision of the food service manager, the incumbent of the kitchen assistant position ... Serve food to residents to help the table attendant when there is extra work; Perform all other ...

Help maintain design standards, libraries, specifications, and prototype documentation. * Assist the Store Planning Coordinator with the planning and development of new stores, relocations ...

Help maintain design standards, libraries, specifications, and prototype documentation. * Assist the Store Planning Coordinator with the planning and development of new stores, relocations ...

  • Retirement

... about helping our customers and communities embrace healthier lifestyles by delivering quality ... We are hiring for a Pharmacy Assistant at our East Hill Centre location in Red Deer, AB. You will ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

£40K - £45K/mo

You will play a key role in the day-to-day running of site operations, helping to ensure projects are delivered safely, on time, and to a high standard of quality and finish. As Assistant Site ...

Your future role on our team Join BBA as a project assistant and put your expertise to work by ... Occasionally help with administrative office management Do your qualities and values match our ...

Showing results 41-60

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What cities in Quebec are hiring for Helpdesk Assistant jobs?

Cities in Quebec with the most Helpdesk Assistant job openings:

Infographic showing various Helpdesk Assistant job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Are you a good listener, empathetic, and do you enjoy helping others? Are you looking for meaningful work, a proactive approach, and a role in finding solutions? At Cogir, we need people like you! Join our dynamic team and become part of a community where every action matters. Here, you'll have the opportunity to thrive in a stable and rewarding job, making a real difference every day. POSITION DESCRIPTION: We are looking for an Administrative Assistant for the residence. Full-time position, 40 hours per week, Monday to Friday, daytime hours. ROLE AND GENERAL RESPONSIBILITIES: Any other related tasks Assist the general manager in daily administrative tasks Clerical assistance to the entire management team of a residence for the elderly Opportunity to get involved in several administrative and accounting tasks Perform data entry into various systems Perform monthly reporting production Provide good customer service by responding to customer email or telephone inquiries Administration Provide a high level of customer service Research, collect and compile information for reports and transmit to all vested parties Update different administrative forms and documents Work in Microsoft Excel to update data Writing letters/documents and performing other clerical tasks EXPERIENCE AND QUALIFICATIONS: A DEP or DEC in administration, accounting or clerical work Knowledge of retirement homes, a major asset Ease in the use of computer tools Good team player Minimum 2 years experience in a similar position Master the Office suite, including Word, Excel and Outlook Proficiency in written and spoken French BENEFITS: Referral Program Free parking Salary to be discussed Sick days and time off for family obligations Employee Assistance Program Telemedicine Vacation Group insurance after 3 months Meals included Annual performance bonus Human management approach Stimulating challenges, up to your ambitions! Welcome and integration Program A welcoming and tight-knit team! JOB STATUS: Permanent: Full Time JOB SCHEDULE: Day time