Helpdesk Assistant Jobs in Kentucky (NOW HIRING)

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Residential Helper position is a very physically demanding job.  Helpers assist drivers with providing safe, courteous, and complete waste removal for customers.  

Responsibilities of Position:

• Provide waste or recycling removal services to customers on assigned route(s) by emptying trash/recycling receptacles (weighing up to 75 pounds each from the ground approximately 300-500 times per day) into truck in a safe and compliant manner
• Enter and exit the truck multiple times per day and/or ride on the back step of a truck to service 600-1000 stops per day
• Replace trash/recycling receptacles neatly at the curb or designated area
• Clean up waste spills and overflows
• Work with multiple drivers depending on workloads
• Operate packing mechanism and various lever/handles on truck to activate lifting/loading mechanism
• Assist Driver in safely backing up the truck by directing the Driver from outside the truck
• Assist in unloading or cleaning truck as needed
• Professionally interact with internal and external customers
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Ability to learn and understand truck mechanics
• Good written and verbal communication skills to communicate effectively and professionally with internal and external customers
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
• Must be able to communicate in the English language well enough to understand, and respond to questions, directions, traffic signs, signals, and safety training

Experience & Knowledge Needed for Position:

• Waste industry experience preferred

Physical Requirements in a Regular Workday:

• Frequently lifting/carrying a max of 75 lbs
• Continuously pushing/pulling a max of 75 lbs
• Rarely lifting/carrying/pushing/pulling a max of 100 lbs
• Continuously working outside in changing temperatures, wet/humid conditions
• Continuously working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently stooping/kneeling/crouching/crawling
• Frequently climbing and/or balancing
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects:

• Possible exposure to high traffic conditions and/or tight driving areas
• Exposure to residential and commercial waste
• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.