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Helpdesk Assistant Jobs in Kentucky (NOW HIRING)

Rumpke

Helper

Carrollton, KY · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helpers assist drivers with providing safe, courteous, and complete waste removal for customers. Responsibilities of Position: * Provide waste or recycling removal services to customers on assigned ...

Rumpke Consolidated Companies

Helper

Carrollton, KY

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helpers assist drivers with providing safe, courteous, and complete waste removal for customers. Responsibilities of Position: * Provide waste or recycling removal services to customers on assigned ...

Subcontractors

Helper

Carrollton, KY · On-site

$15 - $18/hr

Helpers assist drivers with providing safe, courteous, and complete waste removal for customers. Responsibilities of Position: * Provide waste or recycling removal services to customers on assigned ...

360care

Helpdesk Tech

Louisville, KY

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

360care

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

360care

Helpdesk Tech

Louisville, KY

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

Funcom Inc

Temporary Helpdesk Associate (KY)

Elsmere, KY · On-site

$18.25 - $24.75/hr

Troubleshoot basic scan gun issues and assist with minor repairs * Keep accurate records of equipment usage and status * Provide friendly, helpful support to team members needing assistance ...

CT Assist

Locum Tenens CRNA - Anesthesia

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

CT Assist is seeking a CRNA Anesthesia for a locum tenens job in Lexington, Kentucky ... We are committed to helping you find the assignment that best fits your skills and lifestyle.

CT Assist

Locum Tenens CRNA

Lexington, KY · On-site

$235/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

CT Assist is seeking a CRNA Anesthesia for a locum tenens job in Lexington, Kentucky ... We are committed to helping you find the assignment that best fits your skills and lifestyle.

American Elevator Group

Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: * Assist the Mechanic with the repair of existing elevators. * Transport tools ... Help with troubleshooting and diagnosing mechanical and electrical issues. * Maintain a clean and ...

American Elevator Group

Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities: * Assist the Mechanic with the repair of existing elevators. * Transport tools ... Help with troubleshooting and diagnosing mechanical and electrical issues. * Maintain a clean and ...

Liberty Tire Recycling

Driver Helper

Louisville, KY · On-site

$15.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Duties and Responsibilities: * Assist Route Driver in picking up used tires from retail locations ... Help maintain a clean and organized work environment, including the truck bed. * Provide support to ...

Comfort Heating & Air Conditioning

Warehouse Helper

Lexington, KY · On-site

$14.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a dependable Warehouse Helper to support warehouse operations and assist field teams by organizing materials, preparing equipment, and delivering supplies for residential HVAC, ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Kentucky?

The most popular types of Helpdesk jobs in Kentucky are:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Helper

Rumpke

Carrollton, KY • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Rumpke rating

7.4

Company rating: 7.4 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

29th of 90 rated recycling and waste

Job description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
The Residential Helper position is a very physically demanding job. Helpers assist drivers with providing safe, courteous, and complete waste removal for customers.
Responsibilities of Position:
  • Provide waste or recycling removal services to customers on assigned route(s) by emptying trash/recycling receptacles (weighing up to 75 pounds each from the ground approximately 300-500 times per day) into truck in a safe and compliant manner
  • Enter and exit the truck multiple times per day and/or ride on the back step of a truck to service 600-1000 stops per day
  • Replace trash/recycling receptacles neatly at the curb or designated area
  • Clean up waste spills and overflows
  • Work with multiple drivers depending on workloads
  • Operate packing mechanism and various lever/handles on truck to activate lifting/loading mechanism
  • Assist Driver in safely backing up the truck by directing the Driver from outside the truck
  • Assist in unloading or cleaning truck as needed
  • Professionally interact with internal and external customers
  • Perform other duties as assigned

Supervisory Responsibility:
  • This position will not manage employees

Skills & Abilities Needed for Position:
  • Ability to learn and understand truck mechanics
  • Good written and verbal communication skills to communicate effectively and professionally with internal and external customers
  • Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
  • Must be able to communicate in the English language well enough to understand, and respond to questions, directions, traffic signs, signals, and safety training

Experience & Knowledge Needed for Position:
  • Waste industry experience preferred

Physical Requirements in a Regular Workday:
  • Frequently lifting/carrying a max of 75 lbs
  • Continuously pushing/pulling a max of 75 lbs
  • Rarely lifting/carrying/pushing/pulling a max of 100 lbs
  • Continuously working outside in changing temperatures, wet/humid conditions
  • Continuously working in areas of dust, odors, mist, gases, and other airborne matter
  • Frequently stooping/kneeling/crouching/crawling
  • Frequently climbing and/or balancing
  • Frequently sitting/standing/walking

Additional Working Conditions/Aspects:
  • Possible exposure to high traffic conditions and/or tight driving areas
  • Exposure to residential and commercial waste
  • Ability to travel between offices, as required
  • Ability to work flexible hours; expected to work nights and weekends as needed
  • Ability to work overtime, weekends, and/or holidays
  • Legally eligible to work in the United States
  • Valid driver's license (if applicable)
  • Must successfully complete pre-employment testing
  • Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Rumpke

Sourced by ZipRecruiter

Rumpke, centered in Cincinnati, OH, US, is a leading environmental solutions provider serving the waste and recycling industry. The company, with its official website at rumpke.com, is established on the principle of providing excellent customer service alongside innovative and sustainable solutions. Rumpke offers a wide array of services, including residential, commercial, and industrial waste collections, in addition to recycling programs and landfilling services. The company was founded in 1932 by William F. Rumpke, initially as a junkyard, but evolved over time into one of the most trusted waste management providers.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1932

Social media

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