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Helpdesk Assistant Jobs in Kentucky (NOW HIRING)

Lakin Tire West

Driver Helper

Louisville, KY · On-site

$15.25 - $18.25/hr

Duties and Responsibilities: * Assist Route Driver in picking up used tires from retail locations ... Help maintain a clean and organized work environment, including the truck bed. * Provide support to ...

Liberty Tire Recycling

Driver Helper

Louisville, KY · On-site

$17/hr

Duties and Responsibilities: * Assist Route Driver in picking up used tires from retail locations ... Help maintain a clean and organized work environment, including the truck bed. * Provide support to ...

Liberty Tire Recycling

Driver Helper

Louisville, KY · On-site

$15.25 - $18.25/hr

Duties and Responsibilities: * Assist Route Driver in picking up used tires from retail locations ... Help maintain a clean and organized work environment, including the truck bed. * Provide support to ...

Stantec

Driller's Helper

Lexington, KY

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Stantec

Driller's Helper

Lexington, KY · On-site

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Stantec

Driller's Helper

Lexington, KY · On-site

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Stantec

Driller's Helper

Lexington, KY · On-site

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Stantec

Driller's Helper

Lexington, KY · On-site

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Stantec

Driller's Helper

Lexington, KY · On-site

Your Opportunity A Driller's Helper will assist the driller in solid stem and hollow stem auger drilling techniques, rock coring, mud rotary drilling and other advancement techniques. The helper will ...

Miller Pipeline

Welder Helper

Louisville, KY

$15.25 - $19.25/hr

We are searching for qualified Welder's Helpers to assist welder with positioning, aligning, and fitting together pipelines for natural gas distribution. Main Responsibilities: * Hold and position ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon * Start June 2026 * Duration: 6+ months * Shifts: Weekdays + Call * Inpatient ...

Miller Pipeline

Welder Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

We are searching for qualified Welder's Helpers to assist welder with positioning, aligning, and fitting together pipelines for natural gas distribution. Main Responsibilities: * Hold and position ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon * Start June 2026 * Duration: 6+ months * Shifts: Weekdays + Call * Inpatient ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon, Locums * Start ASAP * 6+ Months * Mon - Fri 8-4:30 * On-call hours 7am - 7am

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon * Start June 2026 * Duration: 6+ months * Shifts: Weekdays + Call * Inpatient ...

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All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Kentucky

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Kentucky?

The most popular types of Helpdesk jobs in Kentucky are:

What cities in Kentucky are hiring for Helpdesk Assistant jobs?

Cities in Kentucky with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, 7% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Newport Aquarium Event Assistant - Part-Time

Herschend Family Entertainment

Newport, KY • On-site

Part-time

Retirement

Posted 6 days ago

Job description

Weekly hours cannot be guaranteed yet you will have flexibility to work around your schedule.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Meet with Event Service Manager prior to event to review event planner, staff timeline and floorplans
  • Meet all third-party vendors upon arrival to check-in and help assist them to set-up location
  • Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures
  • Ensure all required set-ups reflect approved floorplans
  • Confirm all set-ups are complete and all vendors (including F&B) are ready and in position prior to event start time
  • Communicate event start to all parties involved and key activities/times throughout the night
  • Works as a liaison between event client, catering team and exhibit operations staff
  • Greet event client upon arrival and conduct periodic check-in's to ensure all client expectations are being met
  • Be familiar with all Audio-Visual equipment and understand how to operate and troubleshoot A/V capabilities
  • Event wrap-up with client at the conclusion of each event
  • Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure
  • Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure
  • Complete final walk-through with Event Coordinator and Exhibits Team Lead to ensure the Aquarium has been prepared for next-day operations
  • Prepare an event recap summary to be sent to Event Service Manager and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks
  • Other duties as assigned

QUALIFICATIONS:
  • Previous experience working events desired
  • Must be 18 years old or older
  • Reliable transportation is highly encouraged as public transportation usually stops running prior to the end of an event
  • Strong customer service, time management and problem-solving skills needed
  • Ability to multi-task in a fast-paced environment, with focused attention to detail
  • Must be a team player, ready to help whenever and wherever needed
  • Proficient in Microsoft Office (including Excel, Word, Outlook)
  • Ability to work week days, evenings, and weekends

REQUIREMENTS:
  • Successful completion of pre-employment criminal background check
  • Physical strength, including the ability to lift up to 25 pounds
  • Ability to remain stationary for long periods of time, ascend/descend stairs, bend and stoop.
  • Immunocompetence (possible exposure to infections and parasitic disease).

WHAT YOU'LL GET:
  • Profit Sharing and 401K Plan with company match
  • Free entrance for you and your dependents which extends to most Herschend Enterprises' properties
  • Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
  • Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop
  • Discounted tickets and annual passes for friends and family
  • Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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