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Helpdesk Assistant Jobs in Kentucky (NOW HIRING)

Tom Drexler Plumbing

Electrical Helper

Louisville, KY · On-site

Electrical Helper Location: Louisville, Ky Full-Time Compensation: $17-$20 About Us About Tom ... Respond to customer requests and resolve issues while promoting the company brand. * Assist with ...

Tom Drexler Plumbing

Plumbing Helper

Louisville, KY · On-site

Plumbing Helper Location: Louisville, KY Full-Time Compensation: $17-$20 About Us Tom Drexler ... In this position, you will assist a Plumbing Technician with installations, maintenance ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon * Start June 2026 * Duration: 6+ months * Shifts: Weekdays + Call * Inpatient ...

Cna

Claims Quality Review Sr Consltant

Louisville, KY · Hybrid

$72K - $141K/yr

And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees ...

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon, Locums * Start ASAP * 6+ Months * Mon - Fri 8-4:30 * On-call hours 7am - 7am

CT Assist

CRNA, Locums

Lexington, KY · On-site

$235/hr

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Certified Registered Nurse Anesthetist (CRNA) * $235/hour * Start September * Duration: 3 months

CT Assist

Orthopedic Surgeon, Locums

Harlan, KY · On-site

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon * Start June 2026 * Duration: 6+ months * Shifts: Weekdays + Call * Inpatient ...

CT Assist

Orthopedics - Trauma Physician

Hazard, KY

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon, Per Diem * Start As soon as credentialed * Duration: 6+ months * Shifts: 15-17 Days ...

CT Assist

Orthopedic Surgeon, Per Diem

Hazard, KY · On-site

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon, Per Diem * Start As soon as credentialed * Duration: 6+ months * Shifts: 15-17 Days ...

Denham-Blythe Company, Inc.

Carpenter Helper

Lexington, KY · On-site

$17.25 - $21.75/hr

The Carpenter Helper will assist the Carpenter in designing, building, installing, and repairing structures, fixtures, and other items using different types of materials including wood steel, and ...

CT Assist

Orthopedic Surgeon, Per Diem

Hazard, KY

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Orthopedic Surgeon, Per Diem * Start As soon as credentialed * Duration: 6+ months * Shifts: 15-17 Days ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Kentucky? The most popular types of Helpdesk jobs in Kentucky are:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Electrical Helper

Tom Drexler Plumbing

Louisville, KY • On-site

Full-time

Posted 17 days ago

Job description

Electrical Helper
Location: Louisville, Ky
Full-Time
Compensation: $17-$20

About Us

About Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing, Air & Electric has proudly served the Louisville area for more than 30 years, earning a reputation built on quality workmanship, integrity, and customer care. Our team-first culture and focus on professional development make us one of the region’s most trusted home service providers.

Why Join Our Team

• Entry-level opportunity with hands-on, on-the-job training
• Clear career path into Plumbing Technician roles
• Yearly wage increases as skills develop
• Supportive, team-oriented culture
• Consistent full-time schedule
• Ongoing technical and safety training
• Opportunity to work alongside experienced, licensed technicians
• Standard benefits package for full-time employees
• Stable, growing company serving the Albuquerque community

What you'll do

  • Contact customers to confirm estimated time of arrival.
  • Communicate clearly and professionally with customers.
  • Establish customer rapport to encourage repeat business.
  • Respond to customer requests and resolve issues while promoting the company brand.
  • Assist with installation of electrical wiring, outlets, fixtures, and panels.
  • Use testing equipment such as voltage testers and multimeters to identify electrical issues.
  • Assist in troubleshooting electrical problems and determining appropriate solutions.
  • Support electricians in repairing or replacing wiring, fixtures, and components.
  • Maintain a clean and safe work environment during and after projects.

What we're looking for

  • Minimum of 1 year of electrical or construction-related experience preferred.
  • Working knowledge of standard hand and power tools used in electrical work.
  • Ability to assist with running wire, cutting, and assembling electrical components.
  • Follow all safety policies and procedures.
  • Ability to work outdoors in various weather conditions.
  • Strong work ethic and ability to follow directions.
  • Honest, reliable, and professional when interacting with customers.
  • Ability to perform physical labor in various positions for extended periods.
  • Ability to understand and follow oral and written instructions.
  • Availability to work Monday through Friday with occasional Saturdays.
  • Comfortable with physical labor and hands-on work.
  • Ability to lift up to 75 lbs regularly.
  • Customer service oriented.
  • Energetic, positive, and self-motivated.
  • Must possess a valid driver’s license and reliable transportation to travel to job sites around Albuquerque, NM.

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, MVR review, and drug screening. These are conducted in compliance with applicable laws and regulations.

Disclaimer

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE