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Helpdesk Internship Jobs in Kentucky (NOW HIRING)

Menard, Inc

Management Internship

Louisville, KY

$14 - $18.50/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

Menard, Inc

Management Internship

Paducah, KY · On-site

$14.75 - $19.50/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

Menard, Inc

Management Internship

Bowling Green, KY · On-site

$12.75 - $17/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

Menard, Inc

Management Internship

Elizabethtown, KY · On-site

$13.75 - $18.25/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

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Helpdesk Internship information

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Kentucky?

The most popular types of Helpdesk jobs in Kentucky are:

What are popular job titles related to Helpdesk Internship jobs in Kentucky?

For Helpdesk Internship jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Helpdesk Internship jobs in Kentucky look for?

The top searched job categories for Helpdesk Internship jobs in Kentucky are:

What cities in Kentucky are hiring for Helpdesk Internship jobs?

Cities in Kentucky with the most Helpdesk Internship job openings:

Helpdesk Internship jobs near you

Internship Coordinator

Kentucky College of Art and Design, Inc.

Louisville, KY • On-site

$25/hr

Part-time

Posted 25 days ago

Job description

KyCAD would like to announce a new position in the capacity of Part-time Internship Coordinator for the 2026-2027 Academic Year, from September 1, 2026 - June 30, 2027. This position is open to internal and external applications.
Position Description:
Under the direction of the Dean/VPAA, the Internship Coordinator would have the opportunity to oversee students enrolled in their mandatory Capstone course, CAP 320: Internship.
Schedule:
This is a part-time faculty position that requires regular, on-site availability during weekdays, Monday - Friday between the hours of 10:00 am - 5:00 pm. Schedule to be determined by direct supervisor. Average workload is estimated at 8-10 hours per week. Actual days and times of availability needed may be subject to change based on the needs of students and the institution.
Compensation: This is a part-time, non-exempt (hourly) faculty position. Paid at a rate of $25/hour based on time worked.
Course Description:
CAP 320: Internship
3 credits
Internship provides students with valuable exposure to a relevant field of their choice. By exploring one trajectory of their studio practice, the Internship provides hands-on awareness and direct experience. Students are required to complete a minimum of 50 hours on-site, supervised and mentored by professionals in the field. In addition, students will keep a journal, produce a written reflection, and communicate with the course instructor outside of the classroom setting. Site supervisors will provide evaluations and reviews. This course may be repeated up to 3 times with permission of the instructor.
Responsibilities:
  • Maintain database of appropriate internship sites throughout the greater Louisville area.
  • Teach to the objectives of the approved curriculum.
  • Submit syllabi and other instructional materials in a timely manner.
  • Maintain records of student academic progress and attendance, evaluate the level of achievement, and assign grades for the program.
  • Collect and organize student interest forms to placement database.
  • Complete an on-site assessment prior to all internship agreements.
  • Draft and initiate affiliation agreements.
  • Complete Risk Assessment Reports.
  • Conduct Mid-term Site Visits.
  • Maintain regular communication with students and, when appropriate, use the Academic Alert notification process.
  • Assess student work in a timely manner and submit course grades by the posted deadline.
  • Facilitate Supervisor and Student Evaluations at close of Internship.
  • Complete Annual Internship Learning Outcomes Report.
  • Prepare annual college-wide presentation on Internship experiences.
  • Incorporate inclusive and effective teaching methods/styles that support successful learning appropriate to a diverse student population.
  • Infuse multicultural and diverse perspectives into the instructional process as appropriate and conduct classes in a manner that demonstrates respect for individual and cultural differences.
  • Model and cultivate open-minded inquiry, an appreciation for diverse perspectives, and creative problem-solving.
  • Develop and maintain healthy and positive working relationships with students, staff, faculty, and administration.
  • Embrace and enhance the college's culture to help ensure continued engagement, motivation, and drive.
  • Other duties as assigned.

Qualifications:
  • Master's degree in fine arts or Master's degree with minimum of 18 graduate course credit hours in Studio, Art History, or Arts Management.
  • Preferred teaching experience: 3 years.
  • Excellent written and oral communication skills.
  • Evidence of teaching ability, curricular development, and scholarship.
  • Sensitivity and ability to successfully interact with diverse populations.
  • Availability to work assigned schedule on-site.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position will be required to pass pre-employment screenings as mandated by KyCAD Human Resources. These screenings may include a national background check. The candidate will also be required to complete Family Educational Rights and Privacy Act (FERPA) online training.
Application Process:
Those who are interested in applying for this position will need to submit the following through our applicant portal at
  • Full Curriculum Vitae.
  • Unofficial transcript(s).
  • Contact name, phone number and email information for three professional references.
  • A Letter of Interest that addresses professional background, qualifications, and KyCAD's mission and vision.

Applications will be reviewed until the position is filled.
If you have a disability and would like to request an accommodation to apply for a position with the Kentucky College of Art + Design or you have additional questions regarding this position, please contact Human Capital Management at .
About KyCAD:
Founded in 2009, The Kentucky College of Art + Design is proud of its success. Core values and principles have helped to shape the institution and our work toward a mission to provide a transformational experience for our students.
As a new independent and licensed college offering a BFA in studio art, we are the only four-year, independent college of Art and Design in the Commonwealth of Kentucky. Please visit our website at for more information about the College's history, mission, vision, and interdisciplinary approach to teaching and learning for art and design.
The Kentucky College of Art + Design is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.
Diversity, Equity, Inclusion, and Belonging Statement (DEIB)
At the Kentucky College of Art + Design we value, appreciate, and respect the diversity of our faculty, staff, trustees, volunteers, and the students we are so privileged to serve. We work to maintain an inclusive environment at the heart of our campus. Our community understands and reflects the inherent dignity of the human person and respects all individuals accordingly.
Our culture of respect encompasses inclusion. We integrate the diverse backgrounds, characteristics, and skills inherent in every person to help us live our values, meet our organizational goals, and provide a pathway to a creative and productive life through an undergraduate education in the contemporary arts.

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