ZipRecruiter

Log In

2

Remote Helpdesk Jobs in Texas (NOW HIRING)

Nexora Talent

Remote Client Experience Coordinator

Dallas, TX · Remote

$18 - $24.25/hr

Remote Client Experience Coordinator We are seeking a motivated and customer-focused Remote Client ... This position is ideal for someone who enjoys working with people, staying organized, and helping ...

Nexora Talent

Remote Client Experience Coordinator

Houston, TX · Remote

$17.50 - $23.50/hr

Remote Client Experience Coordinator We are seeking a motivated and customer-focused Remote Client ... This position is ideal for someone who enjoys working with people, staying organized, and helping ...

Nexora Talent

Remote Client Experience Coordinator

Austin, TX · Remote

$17.75 - $24/hr

Remote Client Experience Coordinator We are seeking a motivated and customer-focused Remote Client ... This position is ideal for someone who enjoys working with people, staying organized, and helping ...

Fisher Agencies

Remote Sales Representative (CB)

Dallas, TX · Remote

$60K - $100K/yr

Remote Sales Representative Remote | $60,000-$100,000 Estimated Annual Earnings | Training Provided ... We provide comprehensive training, mentorship, and a proven sales process to help you develop the ...

Adventuresbyamerica

Remote Travel Consultant

Dallas, TX · Remote

... helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to ...

previous page

Showing results 41-60

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Texas

Remote Helpdesk information

See Texas salary details

$11

$21

$31

How much do remote helpdesk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote helpdesk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Texas?

The most popular types of Helpdesk jobs in Texas are:

What are popular job titles related to Remote Helpdesk jobs in Texas?

For Remote Helpdesk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Texas look for?

The top searched job categories for Remote Helpdesk jobs in Texas are:

What cities in Texas are hiring for Remote Helpdesk jobs?

Cities in Texas with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Texas as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Benefits Representative (Remote-CB)

Austin, TX • Remote

Fisher Agencies
Insurance Services • 11 - 50 employees
Learn more about Fisher Agenciesexternal

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

Job description

Remote Benefits Representative

Remote | $60,000-$100,000 Estimated Annual Earnings | Training Provided

Are you a strong communicator who enjoys helping people understand their options and make confident decisions?

Fisher Organization is expanding our remote team and looking for motivated, people-focused individuals to join us as Benefits Representatives.

In this role, you'll meet virtually with individuals and families, learn about their needs, explain available benefit and life insurance solutions, and help clients make informed decisions about protecting themselves and their families.

No previous insurance experience is required. We provide structured training, ongoing mentorship, and professional development to help you build the knowledge and skills needed to succeed.

What You'll Do
  • Meet virtually with individuals and families
  • Learn about clients' needs and priorities
  • Explain available benefit and life insurance solutions
  • Conduct virtual presentations and answer client questions
  • Help clients understand their options and make informed decisions
  • Build and maintain strong client relationships
  • Follow up with prospective and existing clients
  • Participate in ongoing training and coaching
  • Work toward individual performance and career-development goals
Who We're Looking For

We're looking for individuals who are:

  • Strong communicators and comfortable working with people
  • Professional, personable, and dependable
  • Self-motivated and goal-oriented
  • Coachable and willing to learn
  • Comfortable working independently in a remote environment
  • Interested in helping families while building a performance-driven career
  • Looking for professional growth and advancement opportunities

Experience in customer service, hospitality, retail, sales, recruiting, healthcare, or other people-focused roles can be helpful, but is not required.

What We Offer
  • 100% remote work environment
  • Comprehensive training
  • Ongoing mentorship and coaching
  • Flexible schedule
  • Performance-based earning potential
  • Career advancement opportunities
  • Leadership development opportunities
  • Ongoing professional and sales development
  • Recognition and incentive opportunities
  • Supportive, team-focused environment
Compensation

Estimated annual earnings: $60,000-$100,000 based on performance.

This is a commission-based sales position with no guaranteed base salary. Actual earnings vary based on individual sales performance.

Licensing

Because this position involves life insurance sales, candidates selected to move forward must obtain the appropriate state life insurance license.

No previous insurance experience is required. Guidance and support are provided throughout the licensing process.

If you're motivated, enjoy working with people, and want to build a career where your performance can create opportunities for growth, apply today.

Requirements

  • Strong communication and interpersonal skills
  • Professional and comfortable working with people
  • Self-motivated, dependable, and coachable
  • Willingness to learn and follow a structured process
  • Ability to work independently in a remote environment
  • Reliable internet connection and professional remote workspace
  • Must be at least 18 years old
  • Must be eligible and willing to obtain a state life insurance license
  • Customer service or sales experience is a plus, but not required
  • No previous insurance experience required - training is provided

Benefits

  • 100% remote work environment
  • Comprehensive training and ongoing mentorship
  • Flexible schedule
  • Performance-based earning potential
  • Career advancement opportunities
  • Leadership development opportunities
  • Ongoing professional and sales development
  • Recognition and incentive opportunities
  • Supportive, team-focused environment
  • Life Insurance
  • Medical, Dental and Vision.

Apply