Remote Commitment: 4-6 tasks/week Role Responsibilities * Develop high-quality data sets by ... For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily.
Quick apply
Remote Commitment: 4-6 tasks/week Role Responsibilities * Develop high-quality data sets by ... For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily.
AI Training Specialist (Data Annotation)
San Diego, CA · Remote
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
AI Training Specialist (Data Annotation)
San Diego, CA · Remote
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
AI Training Specialist (Data Annotation)
Los Angeles, CA · Remote
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
AI Training Specialist (Data Annotation)
Los Angeles, CA · Remote
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
AI Training Specialist (Data Annotation)
San Diego, CA · On-site +1
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
AI Training Specialist (Data Annotation)
San Diego, CA · On-site +1
$20/hr
As an AI Training Specialist (Data Annotation), you'll play a key role in helping train and improve ... This is a fully remote position, but you must be located within the United States * Excellent ...
Customer Support Specialist
San Diego, CA · Remote
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Customer Support Specialist
San Diego, CA · Remote
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Customer Support Specialist
Los Angeles, CA · Remote
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Customer Support Specialist
Los Angeles, CA · Remote
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Customer Support Specialist
San Diego, CA · On-site +1
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Customer Support Specialist
San Diego, CA · On-site +1
$20/hr
... helping others * The ability to work independently in a distraction-free home office * Previous customer support experience is a plus, but not required Benefits * Fully remote: work from anywhere ...
Remote Customer Service Representative - Travel (Remote)
Los Angeles, CA · Remote
$17.25 - $23.50/hr
... in a remote environment. Client Support & Travel Assistance As part of the role, you will ... Help research and coordinate travel options such as cruises, vacation packages, tours, and hotel ...
New
Remote Customer Service Representative - Travel (Remote)
Los Angeles, CA · Remote
$17.25 - $23.50/hr
... in a remote environment. Client Support & Travel Assistance As part of the role, you will ... Help research and coordinate travel options such as cruises, vacation packages, tours, and hotel ...
New
Remote Administrative Assistant
San Diego, CA · Remote
$19 - $25.75/hr
Are you organized, dependable, and someone who enjoys helping people feel supported from start to ... This fully remote role is ideal for someone who enjoys flexibility, communicates clearly, and takes ...
New
Remote Administrative Assistant
San Diego, CA · Remote
$19 - $25.75/hr
Are you organized, dependable, and someone who enjoys helping people feel supported from start to ... This fully remote role is ideal for someone who enjoys flexibility, communicates clearly, and takes ...
New
Remote administrative assistant
Oakland, CA · Remote
$20.75 - $27.75/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
New
Remote administrative assistant
Oakland, CA · Remote
$20.75 - $27.75/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
New
Remote Administrative Assistant
San Bernardino, CA · Remote
$18.50 - $25/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
New
Remote Administrative Assistant
San Bernardino, CA · Remote
$18.50 - $25/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
New
Remote Administrative Assistant
Los Angeles, CA · Remote
$19.50 - $26.25/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
Remote Administrative Assistant
Los Angeles, CA · Remote
$19.50 - $26.25/hr
If youre considering a career in remote administration, there are a few key traits that will help you succeed: Self-motivation: When working remotely, getting sidetracked or becoming bogged down with ...
Remote Administrative Assistant
Chula Vista, CA · Remote
$18.75 - $25.25/hr
Taking breaks will help you stay focused and avoid burnout.
New
Remote Administrative Assistant
Chula Vista, CA · Remote
$18.75 - $25.25/hr
Taking breaks will help you stay focused and avoid burnout.
New
Remote Reservation Consultant
Los Angeles, CA · Remote
$30K - $75K/yr
... helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to ...
Quick apply
Remote Reservation Consultant
Los Angeles, CA · Remote
$30K - $75K/yr
... helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to ...
Remote Data Analyst
Fremont, CA · Remote
These visualizations help businesses understand complex data and make informed decisions ... Remote data analysts must be able to clearly and concisely communicate their findings and ...
Remote Data Analyst
Fremont, CA · Remote
These visualizations help businesses understand complex data and make informed decisions ... Remote data analysts must be able to clearly and concisely communicate their findings and ...
Remote Tax Manager
San Francisco, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Quick apply
Remote Tax Manager
San Francisco, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Remote Tax Manager
Los Angeles, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Quick apply
Remote Tax Manager
Los Angeles, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Remote Tax Manager
San Jose, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Quick apply
Remote Tax Manager
San Jose, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Remote Tax Manager
Sacramento, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Quick apply
Remote Tax Manager
Sacramento, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Remote Tax Manager
Irvine, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Quick apply
Remote Tax Manager
Irvine, CA · On-site +1
$135K - $195K/yr
We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...
Remote Helpdesk information
See California salary details
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.27
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.27 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.91 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.86
12% of jobs
$25.86 - $27.76
7% of jobs
$27.76 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.45
2% of jobs
$12
$22
$33
How much do remote helpdesk jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for remote helpdesk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
What Are Remote Help Desk Jobs?
Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.
What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?
Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.
What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?
| Aspect | Remote Helpdesk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Network+ or similar certifications often preferred | Similar certifications, often with additional technical or product-specific training |
| Work Environment | Remote, customer-facing, troubleshooting hardware/software issues | Remote, more technical troubleshooting, often involving software or network problems |
| Employer & Industry | IT service providers, tech companies, MSPs | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | People comparing entry-level tech support roles | Individuals seeking more specialized technical support jobs |
Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.
What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?
To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.
What is a Remote Helpdesk?
A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in California? The most popular types of Helpdesk jobs in California are:
What are popular job titles related to Remote Helpdesk jobs in California? For Remote Helpdesk jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in California look for? The top searched job categories for Remote Helpdesk jobs in California are:
What cities in California are hiring for Remote Helpdesk jobs? Cities in California with the most Remote Helpdesk job openings:
$90/hr
Full-time
Posted 26 days ago
Job description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Physics PhD Experts (General Relativity, Astrophysics & Cosmology)
Type: Contract
Compensation: $70–$90/hour
Location: Remote
Commitment: 4–6 tasks/week
Role Responsibilities
- Develop high-quality data sets by creating challenging problems in General Relativity, Astrophysics, and Cosmology.
- Evaluate and refine AI model training to enhance future AI innovations.
- Collaborate with AI research teams to ensure data quality and relevance.
- Work independently and asynchronously to meet task deadlines.
- Provide structured feedback to improve AI model outputs.
Qualifications
Must-Have
- PhD in Physics with specialization in General Relativity, Astrophysics, or Cosmology.
- Graduate degree from US/UK/Canada/Western Europe.
- High attention to detail.
- Exceptional written and verbal communication skills.
- Excellent proficiency in English.
Start Date
- February; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.