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Entry Level Helpdesk Jobs in Ohio (NOW HIRING)

Entry Level Sales

London, OH ยท On-site

$75K - $250K/yr

Entry Level Sales Position (Entry Level Sales, Year 1 Earn Up To $75k With An Opportunity To Become ... No problem! We provide thorough training and continuous support to help you succeed and grow.

Entry Level Sales Position (Entry Level Sales, Year 1 Earn Up To $75k With An Opportunity To Become ... No problem! We provide thorough training and continuous support to help you succeed and grow.

Entry Level Sales

London, OH ยท On-site

$75K - $250K/yr

Entry Level Sales Position (Entry Level Sales, Year 1 Earn Up To $75k With An Opportunity To Become ... No problem! We provide thorough training and continuous support to help you succeed and grow.

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We are actively hiring an Entry Level Sales Representative to work face-to-face with customers in ... In this role, you'll meet with residents, introduce current promotions, answer questions, and help ...

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We are actively hiring an Entry Level Sales Representative to work face-to-face with customers in ... In this role, you'll meet with residents, introduce current promotions, answer questions, and help ...

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Entry Level Account Manager

Youngstown, OH ยท On-site

$60K - $70K/yr

The Entry Level Account Manager plays a crucial role in supporting client relationships and ... help drive customer satisfaction and business growth. The successful candidate will gain hands-on ...

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Entry Level Account Manager

Cleveland, OH ยท On-site

$60K - $70K/yr

The Entry Level Account Manager plays a crucial role in supporting client relationships and ... help drive customer satisfaction and business growth. The successful candidate will gain hands-on ...

Entry Level Recruiter

Elyria, OH ยท On-site

$30K - $40K/yr

Farmers Insurance District 19 is looking for an energetic, organized, and motivated Entry-Level ... The opportunity to make a real impact by helping others build rewarding careers. If you enjoy ...

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Entry Level Sales Representative High Velocity Acquisitions | Columbus, OH Looking for a career ... Company Description High Velocity Acquisitions is a results-driven team helping the nation ...

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Entry Level Sales Representative High Velocity Acquisitions | Columbus, OH Looking for a career ... Company Description High Velocity Acquisitions is a results-driven team helping the nation ...

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Entry Level Helpdesk information

See Ohio salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Ohio? The most popular types of Helpdesk jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Helpdesk jobs? Cities in Ohio with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

IT & Automation Support Intern (Temp to Hire)

Franklin Dental Care & Dentures

Columbus, OH โ€ข On-site

$11 - $20/hr

Other

Posted 27 days ago


Job description

Position Overview

Are you an aspiring tech innovator who loves using AI, building websites, and creating clever automations to solve real-world problems? Franklin Dental Care and Dentures in Franklin, Ohio 45005 is seeking a forward-thinking IT & Automation Intern to help modernize our office operations.

This is a Temp-to-Hire position. We aren't just looking for temporary tech support—we want an innovative problem-solver to build systems that eliminate mundane tasks for our clinical and administrative departments. You will start at $11.00/hour, with structured performance and compensation re-evaluations at your 30, 60, and 90-day milestones. If you demonstrate strong technical skills, a passion for automation, and a great work ethic, this internship is designed to transition into a permanent, full-time role.

What You Will Do (Key Responsibilities)
  • AI & Automation Development: Leverage Artificial Intelligence tools and low-code/no-code platforms (e.g., Zapier, Make, Power Automate, or custom scripts) to automate repetitive data entry, scheduling, and administrative tasks for various departments.

  • Web Development & Maintenance: Assist in creating, updating, and optimizing websites and landing pages for the dental practice and related projects to improve user experience and lead generation.

  • Process Streamlining: Shadow different departments (front desk, billing, clinical) to identify manual, "mundane" bottlenecks and engineer tech solutions to speed up their workflows.

  • Core IT Support: Provide foundational technical support for the office, including troubleshooting hardware (PCs, tablets), local network connectivity, and dental software issues.

  • Data & Compliance Integration: Ensure all automated workflows and web forms handle data securely and align with healthcare privacy standards (HIPAA).

Your 30-60-90 Day Roadmap & Evaluation

We believe in setting clear expectations and rewarding innovation. Your progress will be evaluated on the following schedule, with opportunities for rate adjustments based on performance:

  • Day 30 (Audit & Learn): System Familiarization. You will learn our existing dental software, manage basic day-to-day IT support requests, and shadow office staff to map out which repetitive tasks are ripe for AI and automation.

  • Day 60 (Build & Automate): Implementation. You will deploy your first set of workflow automations, begin assisting with website updates/creation, and independently handle standard office IT troubleshooting.

  • Day 90 (Optimize & Transition): Full Integration. You will confidently manage our automation pipelines, oversee website performance, and present measurable ways your tech solutions saved the team time. At this milestone, a final evaluation will be conducted to discuss your transition into a permanent, full-time position.

Qualifications
  • Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, Software Engineering, or a highly technical self-taught background.

  • Experience or strong familiarity with AI tools (ChatGPT APIs, Claude, etc.) and workflow automation platforms.

  • Basic to intermediate knowledge of web development (HTML/CSS, WordPress, Webflow, or similar site builders).

  • Solid foundational knowledge of computer hardware, Windows OS, and basic networking.

  • A proactive, "efficiency-first" mindset—you see a boring, repetitive task and immediately think about how to write a script or build a tool to fix it.

Why Join the Franklin Dental Team?
  • A Fast-Track Career Path: Skip the entry-level helpdesk grind. Prove your worth by making our business smarter, and secure a permanent full-time role right here in Franklin.

  • Cutting-Edge Experience: Unlike typical IT internships that just swap out monitors, you will actively build AI and automation systems that look incredible on a resume.

  • Direct Impact: You will see the immediate results of your work as you make daily life easier and more efficient for our hard-working dental team.

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