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Entry Level Helpdesk Jobs in Ohio (NOW HIRING)

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

North Olmsted, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Apex Sales Team Inc

Be Seen First

Entry Level Sales Representative

Gahanna, OH · On-site

$800 - $1.0K/wk

Join Apex Sales Team Inc as an Entry Level Sales Representative and kickstart a career that's fast ... Meet customers in person and help them find the right products * Build lasting relationships that ...

Apex Sales Team Inc

Be Seen First

Entry Level Sales Representative

Gahanna, OH · On-site

$800 - $1.0K/wk

Join Apex Sales Team Inc as an Entry Level Sales Representative and kickstart a career that's fast ... Meet customers in person and help them find the right products * Build lasting relationships that ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Ohio

Entry Level Helpdesk information

See Ohio salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Ohio?

The most popular types of Helpdesk jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Helpdesk jobs?

Cities in Ohio with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Ohio as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

Start Your Sales and Marketing Career - Entry Level Positions

Bradford Marketing Solutions

Youngstown, OH • On-site

$34K - $47K/yr

Full-time

Re-posted 6 days ago

Job description

Company Description

Bradford Marketing Solutions is one of the top marketing firms that is responsible for participating in ongoing marketing plans and developing new market opportunities. We specialize in in store marketing campaigns for retailers and work inside of America's largest retail chains helping them promote their brand and acquire new customers.

Job Description

Start Your New And Rewarding Career In Sales And Management! 

Bradford Marketing Solutions has recently entered the Youngstown market! 

We are now filling Entry Level Sales Positions with advancement opportunities. Applicants must be highly motivated, well organized, ambitious, and comfortable with face-to-face sales of services to new business prospects.

Responsibilities Include:

  • Executing marketing strategies and sales techniques to acquire quality customers
  • Participate in sales meetings, training, and campaign development 
  • Account management 

We do not participate in any of the following:

  •  Door to Door Sales
  •  Business to Business Sales
  •  Telemarketing

This is a challenging and exciting position within a fast-paced environment. The perfect candidate would be a driven entry level professional looking to work hard at establishing a career in sales and potentially working upwards to an upper management position.

Qualifications

Candidates must clearly demonstrate the following qualities:

  • Great interpersonal skills
  • Professional demeanor, organized, and reliable
  • Leadership
  • Effective and skillful communication skills
  • Ambition, a strong work ethic, and a willingness to learn 
  • Results driven attitude with a hunger for success
  • Ability to excel in a high-energy, fast-paced environment
  • Bachelor's degree preferred, but not required 

Apply today for immediate considerate for our entry level sales associate position! 


Additional Information

Compensation is a combination of base, commission, and opportunity for bonus. 

Submit resume to apply! 

Apply