ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Ohio (NOW HIRING)

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Ohio

Entry Level Helpdesk information

See Ohio salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Ohio? The most popular types of Helpdesk jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Helpdesk jobs? Cities in Ohio with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you

Entry Level Sales & Management Training

Kellco Marketing

Cincinnati, OH

$35K - $48K/yr

Full-time

Posted 5 days ago

Job description

Company Description

Times have changed. Many of the old forms of marketing no longer work. In today's new age of technology, marketing campaigns require a new way of reaching customers. At Kellco Marketing, we have developed many successful marketing campaigns that reach the ideal customers where it matters most.

Job Description

Kellco Marketing is expanding and is looking for a highly-motivated candidate who has great communication skills, sales and leadership qualities and who is confident that they can be groomed from an entry level corporate trainer or account manager to management in less than a year.

Kellco Marketing has provided stability, support and a team-focused environment for its staff. We hire people with untapped entry level potential and develop them internally into sales leadership and management positions. We have expanded operations and have recently taken on a new project. Therefore, we need someone we can start entry level learning sales and groom to help us expand into more locations.

For the right candidate, we will cross-train them in several key areas toward management. Character and results will allow the right candidate to advance toward a management role quickly. We want the best people advancing as quickly as possible so we can take on a larger share of our client demand.

This is a position for someone who would like an opportunity to be trained and advance quickly toward management. 


We Offer:

Paid training

Competitive pay structure

Growth & advancement

A fast-paced, exciting work environment

Travel opportunities

Qualifications

-Excellent communication skills

-Leadership qualities

-Student mentality

-Ability to work well in teams and independently 

-Goal oriented

Additional Information

Check us out at kellcomarketing.com

Like us on Facebook at Kellco Marketing

Connect with us on LinkedIn

Follow us on Twitter

Apply