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Entry Level Helpdesk Jobs in Cleveland, OH (NOW HIRING)

B&R Staffing Solutions

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Entry Level Account Manager

Independence, OH · On-site

$60K - $70K/yr

The Entry Level Account Manager plays a crucial role in supporting client relationships and ... help drive customer satisfaction and business growth. The successful candidate will gain hands-on ...

New

Zerbini Agency, LLC.

Entry Level Recruiter

Elyria, OH · On-site

$32K - $43K/yr

Farmers Insurance District 19 is looking for an energetic, organized, and motivated Entry-Level ... The opportunity to make a real impact by helping others build rewarding careers. If you enjoy ...

LMC Cleveland

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Entry Level Business Sales Representative

Parma, OH · On-site

$45K - $65K/yr

Entry-Level Business Sales Representative Location: Cleveland, OH Job Type: Full-Time About LMC ... We provide paid training, ongoing coaching, and hands-on support to help you develop your skills.

LMC Cleveland

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Entry Level Business Sales Representative

Parma, OH · On-site

$45K - $65K/yr

Entry-Level Business Sales Representative Location: Cleveland, OH Job Type: Full-Time About LMC ... We provide paid training, ongoing coaching, and hands-on support to help you develop your skills.

Carvana

Entry-level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Elyria, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Elyria, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Brooklyn, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Brooklyn, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Elyria, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

LMC Cleveland

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(Entry Level) Sales Representative

Independence, OH · On-site

$45K - $65K/yr

Entry-Level Sales Representative Location: Cleveland, OH Job Type: Full-Time About LMC Cleveland ... Customer service or sales experience is helpful, but not required What We Offer * Paid training

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Entry Level Helpdesk information

See Cleveland, OH salary details

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$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level helpdesk in Cleveland, OH is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Cleveland, OH?

The most popular types of Helpdesk jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Entry Level Helpdesk jobs?

Cities near Cleveland, OH with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Cleveland, OH as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Entry Level Account Manager

Independence, OH • On-site

B&R Staffing Solutions
See more jobs at B&R Staffing Solutionsexternal

$60K - $70K/yr

Full-time

Posted 3 days ago

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Job description

The Entry Level Account Manager plays a crucial role in supporting client relationships and ensuring smooth sales processes. This position involves managing communications, processing orders, and maintaining accurate data to help drive customer satisfaction and business growth. The successful candidate will gain hands-on experience with CRM tools like Salesforce and have opportunities for career advancement to Senior Account Manager.

Responsibilities

  • Communicate effectively with clients to address needs and inquiries
  • Support sales activities and assist with order processing
  • Enter and maintain accurate data in CRM systems
  • Prepare reporting to track account performance and sales metrics
  • Deliver excellent customer service and foster strong client relationships
  • Collaborate with team members to resolve customer issues

Preferred Qualifications

  • Entry-level experience in account management
  • Familiarity with Customer Relationship Management (CRM) software, such as Salesforce
  • Strong communication and negotiation skills
  • Effective time management and problem-solving abilities
  • Basic understanding of sales fundamentals
  • Ability to collaborate well within a team environment