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Overnight Helpdesk Jobs in Ohio (NOW HIRING)

Village Caregiving

Overnight Caregiver

Poland, OH · On-site

$17 - $19/hr

Village Caregiving is hiring Overnight Caregivers in Poland, OH! Pay range: $17-$19 per hour. Turn ... Help clients take prescribed medication * Assist clients with ambulation and mobility around the ...

Sevita

Overnight Caregiver

New Franklin, OH · On-site

$17/hr

Available Schedule: * Full-time awake overnight; Week1: Sun 12a-8a Sun 11p-9a Weds 10p-8a Thurs 11p ... Be proud of rewarding work helping people grow, learn, and live well * Develop real, meaningful ...

Help at Home

Overnight Home Care Aide

Hillsboro, OH

$15 - $17/hr

Help at Home is hiring Overnight Home Care Aides in your community! We offer paid training, and no previous caregiving experience is required. Candidates must be available to work overnight shifts ...

Help At Home

Overnight STNA

Grove City, OH · On-site

$16 - $18/hr

Help at Home is hiring Overnight STNAs in your community! Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community.

Help at Home

Overnight STNA

Grove City, OH · On-site

$16 - $18/hr

Help at Home is hiring Overnight STNAs in your community! Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community.

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All JobsHelpdesk JobsOvernight Helpdesk JobsOvernight Helpdesk Jobs in Ohio

Overnight Helpdesk information

See Ohio salary details

$15.4K

$66.7K

$115.6K

How much do overnight helpdesk jobs pay per year?

As of Aug 21, 2026, the average yearly pay for overnight helpdesk in Ohio is $66,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $84,700.00 per year, depending on experience, location, and employer.

What is an overnight helpdesk?

An Overnight Helpdesk is a support service that operates during nighttime hours to assist users with technical issues or service requests. Staffed by IT professionals, the overnight helpdesk ensures that businesses and organizations have round-the-clock support for resolving problems related to computers, software, networks, and other technology systems. This role is especially important for companies with global operations or those that require continuous uptime. Working overnight shifts, these helpdesk agents are responsible for troubleshooting, escalating issues as needed, and maintaining service records.

What are the key skills and qualifications needed to thrive as an overnight helpdesk technician?

To thrive as an Overnight Helpdesk technician, you need strong troubleshooting abilities, IT knowledge (often with a degree or CompTIA A+ certification), and experience in customer support. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and time management are soft skills that help in resolving issues efficiently during off-hours. These skills ensure consistent technical support, minimize downtime, and maintain user satisfaction when resources are limited overnight.

What are some unique challenges faced by an overnight helpdesk professional, and how can they be managed?

Overnight Helpdesk professionals often handle technical issues during hours when fewer resources or team members may be immediately available. This can mean troubleshooting independently and prioritizing incidents until daytime staff arrive. Effective communication skills and strong documentation are crucial so that ongoing issues can be handed off smoothly to the next shift. Proactive time management and self-care strategies also help in adapting to the non-traditional schedule and maintaining productivity.

What is the difference between Overnight Helpdesk vs Night Support Technician?

FeatureOvernight HelpdeskNight Support Technician
CertificationsHelpdesk certifications (e.g., HDI, CompTIA A+)Technical support certifications (e.g., CompTIA A+)
Work EnvironmentHelpdesk ticketing systems, remote support, office or remoteTechnical troubleshooting, on-site or remote, often in data centers or client sites
Industry UsageIT support, customer service, tech companiesIT support, network maintenance, hardware troubleshooting
Common Search IntentOvernight Helpdesk vs Night Support TechnicianOvernight Helpdesk vs Night Support Technician

Both roles involve providing technical support during night hours, but the Overnight Helpdesk typically focuses on remote customer service and ticket resolution, while the Night Support Technician may perform more hands-on hardware or network troubleshooting. The certifications and work environments overlap significantly, making them closely related roles in IT support.

What are the most commonly searched types of Helpdesk jobs in Ohio?

The most popular types of Helpdesk jobs in Ohio are:

What cities in Ohio are hiring for Overnight Helpdesk jobs?

Cities in Ohio with the most Overnight Helpdesk job openings:

Overnight Helpdesk jobs near you

Overnight In-Home Caregiver

Happy to Help Caregiving

Willoughby, OH • On-site

$13.50 - $16.75/hr

Part-time

Posted 11 days ago

Job description

About Happy to Help Caregiving
Happy to Help Caregiving provides compassionate, non-medical in-home care that helps clients remain safe, comfortable, and independent in the place they know best: home. We support families through companionship, personal care, respite care, and veteran-focused services, always with an emphasis on dignity, respect, and dependable support. Our goal is to provide care that feels personal, professional, and responsive to each client's unique needs, preferences, and daily routines.
At Happy to Help, we believe great care is built on trust, consistency, and meaningful human connection. Our caregivers play an essential role in helping clients maintain quality of life at home while offering families peace of mind and reliable support. We are proud to build local care teams that show up with kindness, professionalism, and heart, and we value caregivers who are committed to making a real difference in the lives of others every day.
About the Role
Happy to Help Caregiving is hiring dependable overnight caregivers to support clients in Willoughby, Ohio. This post is specifically for caregivers who are available during overnight hours. Exact shift times and client assignments vary and will be confirmed by the office before placement.
You will provide respectful, non-medical support that helps clients remain safe, comfortable, and independent in their homes throughout the night. Overnight caregivers must be dependable, attentive, and prepared to respond calmly when a client needs assistance.
What You'll Do
- Provide overnight companionship, supervision, and safety support
- Assist with personal care, toileting, dressing, grooming, and hygiene as directed by the care plan
- Support safe mobility, repositioning, and transfers
- Prepare light meals or snacks when needed
- Provide medication reminders only as authorized in the care plan
- Complete light housekeeping related to the client's immediate needs
- Document shift activity accurately and promptly report changes or concerns to the office
- Respect each client's privacy, routines, preferences, and independence
Qualifications
- Overnight availability is required
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Ability to pass a criminal background check
- Dependable attendance and punctuality
- Calm, respectful, and professional communication
- Comfort assisting with personal care and mobility support
- Prior caregiving experience is preferred but not required
Position Details
Location: Willoughby, Ohio
Schedule: Overnight shifts; exact hours vary by client assignment
Type: Part-time, in-home, non-medical caregiving
Environment: One-on-one care in private residences
Why Work With Us?
- Meaningful one-on-one work
- Flexible scheduling based on available assignments
- Supportive local office team
- Mileage reimbursement
- Referral program
- Safety equipment provided
Apply Today
If you are reliable, compassionate, and ready to support clients overnight in Willoughby, apply today. Our recruiting team will follow up about availability and current assignments.

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