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Helpdesk Associate Jobs in Ohio (NOW HIRING)

Description At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to ...

Sales Associate

Cincinnati, OH · On-site

$10.70 - $18.55/hr

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) ...

Helpdesk Analyst

Akron, OH · On-site

$48K - $76K/yr

We develop leaders and empower our associates to use their skills and talents to positively impact ... Field helpdesk inquiries via phone, email, and in person while providing excellent customer service.

We develop leaders and empower our associates to use their skills and talents to positively impact ... Field helpdesk inquiries via phone, email, and in person while providing excellent customer service.

Helpdesk Analyst

Columbus, OH

$19.25 - $26.25/hr

We are seeking a Helpdesk Analyst to join our client's technical support team headquartered in ... Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill ...

We develop leaders and empower our associates to use their skills and talents to positively impact ... Field helpdesk inquiries via phone, email, and in person while providing excellent customer service.

Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...

The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...

The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Akron, OH · On-site

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Columbus, OH · On-site

$13.25 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Columbus, OH

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Columbus, OH

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Canton, OH · On-site

$13 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Columbus, OH · On-site

$13.25 - $18/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Canton, OH · On-site

$13 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Cincinnati, OH · On-site

$10.70 - $18.55/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

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Showing results 1-20

Helpdesk Associate information

See Ohio salary details

$13

$20

$31

How much do helpdesk associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for helpdesk associate in Ohio is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Helpdesk associates typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level often involve specialized skills, such as software development, sales, or entrepreneurship, which may not require a degree but do demand significant expertise and experience. Most jobs offering such salaries without a degree are rare and usually involve high responsibility or performance-based pay.

What is a helpdesk associate?

A helpdesk associate is an IT support professional who assists users with technical issues related to hardware, software, and network systems. They typically troubleshoot problems, provide solutions, and may use tools like ticketing systems to track support requests, often working in a helpdesk or support center environment.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or skilled trades such as pilots or certain contractors. These positions often require advanced skills, certifications, or significant experience, and may involve freelance or project-based work with variable income potential.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

Can I get a helpdesk job with no experience?

Helpdesk Associate positions often do not require prior experience, as employers may provide on-the-job training. Entry-level roles typically look for strong communication skills, basic computer knowledge, and a willingness to learn, with certifications like CompTIA A+ being helpful but not always mandatory.
What are the most commonly searched types of Helpdesk jobs in Ohio? The most popular types of Helpdesk jobs in Ohio are:
What cities in Ohio are hiring for Helpdesk Associate jobs? Cities in Ohio with the most Helpdesk Associate job openings:
Infographic showing various Helpdesk Associate job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 31% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,447 per year, or $20.4 per hour.
Seasonal HR Recruiter

Seasonal HR Recruiter

Torrid

West Jefferson, OH • On-site

Other

This job post has expired today. Applications are no longer accepted.


Torrid rating

5.3

Company rating: 5.3 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

74th of 102 rated fashion retailers


Job description

Description

At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and completely resolve issues that start and end with a fantastic customer experience. You'll work closely with other IT teams to escalate issues and problems outside your scope of knowledge and/or expertise.
As part of the HR Team, the Seasonal Recruiter will manage the day-to-day recruitment and hiring initiatives, interviewing, screening, placement and retention. The position will focus on our distribution staffing needs and support other areas in HR depending on business needs.
Start date: ASAP
Length of Assignment: 3 months with potential to extend
Location: West Jefferson, OH
Please note: This will be a W-2 In-house contract role
 WHAT YOU'LL DO: 
  • Prepare recruitment materials and post jobs to appropriate job board and connect with the community leaders.
  • Onboard/Orientations with new employees in order to become fully integrated.
  • Monitor and document recruiting reports and apply HR recruiting practices. 
  • Ensure all background screens are complete.
  • Work hand and hand with multiple departments/associates.

WHAT YOU'LL NEED:  
  • High School (GED) or equivalent experience.
  • Strong decision-making skills
  • Excellent oral and written communications skills.
  • Computer skills, excel and ATS
  • Ability to multi-task in a fast paced setting, managing multiple priorities and effectively work in a team environment.
PHYSICAL REQUIREMENTS: (with or without reasonable accommodation)
  • Regularly required to sit, stand, bend and lift/move up to 10 pounds.  May lift/move up to 30 pounds occasionally. 

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or accesswww.torridcareers.comyou can request reasonable accommodations by sending an email to[email protected]. Only messages left for this purpose will be returned. Our company participates inE-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window: 
E-Verify Poster:https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English):https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf 
California Privacy Rights Act (CPRA):https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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