ZipRecruiter

Log In

2

Remote Coffee Machine Technician Jobs in Ohio (NOW HIRING)

Deutz

Remote Field Service Technician III

Columbus, OH · On-site +1

... machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Job Summary The Remote Field Service Technicians are creative mechanic marvels ...

Ginlong Solis

Serviceline Technician

Dublin, OH · On-site +1

Own a Personal Computer (preferrably a windows based machine). * Have a quiet place to work from ... Ability to work under direction from remote management. * Ability to analyze and solve problems ...

ABB

Senior Field Service Technician

Milford, OH · Remote

$83K - $133K/yr

Remote. Key Responsibilities * Be responsible for hands-on execution of projects including Startup ... medium voltage synchronous machines are preferred. * Candidates must already have work ...

All JobsCoffee Machine Technician JobsRemote Coffee Machine Technician JobsRemote Coffee Machine Technician Jobs in Ohio

Remote Coffee Machine Technician information

What is a remote coffee machine technician?

A Remote Coffee Machine Technician is a professional who diagnoses, troubleshoots, and sometimes repairs coffee machines from a remote location, often using digital tools or providing guidance to on-site personnel. They may assist customers and businesses via phone, video calls, or specialized software to resolve issues without needing to be physically present. This role often involves strong technical knowledge of coffee machine models, excellent communication skills, and the ability to walk users through repairs. In some cases, they may remotely monitor machine performance and schedule maintenance before problems occur. This job is ideal for those with technical aptitude and a passion for customer service.

What are the key skills and qualifications needed to thrive as a remote coffee machine technician?

To thrive as a Remote Coffee Machine Technician, you need strong mechanical and electrical troubleshooting skills, experience with coffee machine maintenance, and relevant technical certifications such as HVAC or appliance repair. Familiarity with diagnostic software, remote support tools, and manufacturer-specific maintenance systems is often required. Excellent problem-solving abilities, clear communication, and customer service skills help technicians effectively guide clients and resolve issues remotely. These skills are vital for delivering efficient, high-quality support that minimizes downtime and ensures client satisfaction in a remote work environment.

What are some common challenges faced by remote coffee machine technicians, and how are they typically addressed?

Remote Coffee Machine Technicians often encounter challenges such as troubleshooting complex equipment issues without being physically present, guiding clients through repairs over video or phone calls, and coordinating with on-site staff for parts replacement. To address these, technicians rely heavily on clear communication, detailed documentation, and remote diagnostic tools. Many employers also provide ongoing training and access to virtual support teams to help technicians resolve issues efficiently and maintain high customer satisfaction.

What is the difference between Remote Coffee Machine Technician vs On-site Coffee Machine Technician?

AspectRemote Coffee Machine TechnicianOn-site Coffee Machine Technician
CertificationsTechnical certifications in coffee equipment and troubleshootingSame as remote, often requiring hands-on training
Work EnvironmentRemote diagnostics, virtual support, remote troubleshootingPhysical repair, installation, and maintenance at client locations
Employer & Industry UsageService providers, coffee equipment companies offering remote supportCoffee shops, restaurants, and commercial clients requiring on-site service

The main difference between a Remote Coffee Machine Technician and an On-site Coffee Machine Technician lies in their work environment. Remote technicians diagnose and troubleshoot issues virtually, while on-site technicians perform physical repairs and maintenance at client locations. Both roles require similar certifications and industry knowledge, but their daily tasks and work settings differ significantly.

What are popular job titles related to Remote Coffee Machine Technician jobs in Ohio?

For Remote Coffee Machine Technician jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Coffee Machine Technician jobs in Ohio look for?

The top searched job categories for Remote Coffee Machine Technician jobs in Ohio are:

What cities in Ohio are hiring for Remote Coffee Machine Technician jobs?

Cities in Ohio with the most Remote Coffee Machine Technician job openings:

Remote Coffee Machine Technician jobs near you

Remote Field Service Technician III

Deutz

Columbus, OH • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

Remote Field Service Technician III
Location: Remote Ohio
Working hours: 40-60
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Remote Field Service Technicians are creative mechanic marvels that contribute to the organization's success by providing expertise in field service troubleshooting, installations, and repair of our machinery. The Remote Field Service Technician will perform field-related preventative maintenance and routine repairs on all DEUTZ products and Non-DEUTZ Construction Equipment operating within the DEUTZ Power Center. The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving skills with the ability to adapt and work in a team environment. The ideal candidate must be personable, reliable, ethical, and intelligent with a diligent and hard-working drive.
Essential Duties and Responsibilities
  • Travel to customer(s) locations to perform engine and equipment-related repairs.
  • Assist in resolving customer-related issues in a timely manner.
  • Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-order all parts and materials required to perform assigned repairs.
  • Inspect required repairs safely and effectively.
  • Ensure all repairs are completed as assigned and according to manufacturer requirements.
  • Ensure proper cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
  • Maintain and keep the work area in a clean and safe condition.
  • Communicate with customers in a respectful and honest manner.
  • Match all identified solutions necessary to affect repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary, with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
  • Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and customer invoices.
  • Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
  • Maintains and cleans service trucks meeting DOT requirements.
  • Other duties as assigned.

Other Qualifications
  • Strong experience in diagnosis, and repair of NG/CNG, Tier 3-4 emissions level preferred.
  • Ability to develop exceptionally strong working knowledge of DEUTZ Diesel engines.
  • Ability to work with minimal supervision.
  • Meet all local/state and company requirements to operate a company-assigned service vehicle.
  • Excellent communication skills (writing, speaking in person, and over the phone).
  • Proficient in the use of basic computer functions and portable diagnostic tools.
  • Must have your own tools. Key DEUTZ tools will be provided.

Supervisory Responsibility
  • Individual Contributor

Travel Requirements
  • Anticipated domestic and international travel is approximately 100% depending on business needs within the region.

Minimum Requirements
  • 4+ years experience as a shop tech, 2+ years experience as a field tech or 2-3 years of experience as a remote tech
  • High School Graduate or General Education Degree (GED)
  • Must be able to maintain DOT medical card status
  • Must have a valid driver's license and be insurable by the company

Preferred Requirements
  • Two years of Diesel engine experience.
  • 2-5 years of construction equipment repair experience preferred
  • Strong computer usage with the ability to effectively utilize software including Serdia, Serpic, Fieldaware, Word, and Excel
  • Certification/Training in heavy equipment and diesel engine repairs preferred

Physical Requirements
  • Manufacturing assembly and warehouse environments.
  • Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
  • No A/C.

#LI-DNI
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.

Apply