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Remote Helpdesk Jobs in Ohio (NOW HIRING)

& Requirements Remote Radiology StartDate: ASAP Available Shifts: Monday - Friday Pay Rate: $465000 ... helping healthcare organizations provide quality patient care that continually evolves to make ...

& Requirements Remote Radiology StartDate: ASAP Available Shifts: Monday - Friday Pay Rate: $465000 ... helping healthcare organizations provide quality patient care that continually evolves to make ...

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Showing results 21-40

Remote Helpdesk information

See Ohio salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the most commonly searched types of Helpdesk jobs in Ohio?

The most popular types of Helpdesk jobs in Ohio are:

What cities in Ohio are hiring for Remote Helpdesk jobs?

Cities in Ohio with the most Remote Helpdesk job openings:

Infographic showing various Remote Helpdesk job openings in Ohio as of September 2026, with employment types broken down into 2% Internship, 76% Full Time, 14% Part Time, 2% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

Remote Radiology

Beachwood, OH • Remote

AMN Healthcare, Inc.
Recruiting and Staffing Services • 1 - 5K employees

$580K/yr

Other

Re-posted 9 days ago


Job description

Job Description & Requirements
Remote Radiology
StartDate: ASAP Available Shifts: Monday - Friday Pay Rate: $465000.00 - $525000.00

A leading not-for-profit health system in the Cleveland, OH area is seeking multiple physicians to join a thriving Department of Radiology.


  • Remote ER Coverage for the following schedules. 126 Shifts Expected annually.
    • 6PM-4AM EST
    • 7PM-5AM EST
    • 9PM-7AM EST
  • Salary position plus annual quality incentive bonus and an additional bonus for covering ER
    • Base salary starting at $580,000
  • Option to work other shifts during (2) weeks off block.
  • Very Reasonable Volumes
  • Comprehensive benefits package

Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
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