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Helpdesk Jobs in Spring, TX (NOW HIRING)

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

Helpdesk Intern

Houston, TX · On-site

$14.25 - $19/hr

Position Overview We are looking for an enthusiastic IT Helpdesk Intern to support our internal users at a growing genomics company. In this role you will be a first point of contact for technical ...

Level 2 Helpdesk (Houston)

Houston, TX · On-site

$19 - $25.75/hr

We are seeking a skilled Tier 2 Desktop Support Engineer to join our team. The ideal candidate will have a minimum of 3 years of experience in providing technical support, with a strong focus on ...

Helper

Houston, TX · On-site

$13.50 - $17.75/hr

As a Helper, you will be responsible for assisting skilled workers in various tasks such as carrying materials, cleaning job sites, and operating equipment. Your main end result will be to ensure ...

Helper

Houston, TX · On-site

$13.50 - $17.25/hr

Subsea Production We are hiring a Helper to support our Progressive Manufacturing Department at our Canemont Facility located in Southwest Houston. Essential Responsibilities: * Measure gates and ...

Moving Helper

Houston, TX · On-site

$14 - $18/hr

Moving Helper Location : Houston, TX Compensation : $14-$16 + tips and bonuses Job Summary : Bayou Movers is hiring dependable moving helpers to support our team. As a moving helper, you will assist ...

Maintenance Helper

Houston, TX

$13.50 - $17.50/hr

The Maintenance Helper is responsible for maintaining a high level of safety awareness, following established procedures, and contributing to a clean and organized work environment. This position ...

Maintenance Helper

Houston, TX

$13.50 - $17.50/hr

The Maintenance Helper is responsible for maintaining a high level of safety awareness, following established procedures, and contributing to a clean and organized work environment. This position ...

Mechanic Helper

Houston, TX · On-site

$17 - $21/hr

Mechanic Helper ID: 5268 Division: ISD Region: Texas Location: Houston, TX Description Mechanic Helper Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management. For over ...

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Installation Helper

Katy, TX · Remote

$20 - $24/hr

Installation Helper - Polyaspartic Coating Job Type: Full-Time Reports To: Crew Leader / Installation Supervisor / Ops Manager Compensation: $20-$24 per Hour Job Summary: We are seeking a reliable ...

Maintenance Helper

Houston, TX · On-site

$13.50 - $17.50/hr

The Maintenance Helper is responsible for maintaining a high level of safety awareness, following established procedures, and contributing to a clean and organized work environment. This position ...

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Helpdesk information

See Spring, TX salary details

$11

$20

$30

How much do helpdesk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for helpdesk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Spring, TX? The most popular types of Helpdesk jobs in Spring, TX are:
What are popular job titles related to Helpdesk jobs in Spring, TX? For Helpdesk jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Helpdesk jobs? Cities near Spring, TX with the most Helpdesk job openings:
Infographic showing various Helpdesk job openings in Spring, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,852 per year, or $20.6 per hour.
Helpdesk Analyst

Helpdesk Analyst

McCorvey Sheet Metal

Houston, TX

$19.50 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago


McCorvey Sheet Metal Works rating

6.3

Company rating: 6.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

McCorvey Sheet Metal is a Family owned and operated company looking to add another member to our IT Helpdesk Support team! Immediate availability and room for growth. If you are a team player and driven to learn, we want to see you! McCorvey Companies is at the forefront of design build/design assist, pre-construction, commissioning, building information modeling, and quality control.

Experience:
  • Two years of experience with network, device support and administration preferred
  • Working experience related to customer support for computer systems
    • Previous help desk and / or customer service desk experience preferred
  • Working experience related to computer systems, networking and operating systems

Major Responsibilities and Duties:
  • Work within the Company to promote excellent customer service, effective response times and provide expert insights into general support issues. Use Chat, telephone, remote and on-site support to resolve technology issues for employees
  • Utilize the device management systems, mobile device management and the identity management system to resolve issues and manage hardware and software including deploy applications, remote control computers, image computers and verify inventory
  • Prioritize and schedule trouble calls to ensure that support is delivered efficiently and within established service timelines
  • Maintain open communication with the Technology team members and users regarding the status of trouble calls to ensure that end-users are apprised of progress made in providing service to meet individual needs
  • Assign or re-assign trouble tickets to the appropriate department when applicable
  • Provide support for all company devices including but not limited to PCs, laptops, iPads, MacBook, and Chromebook for hardware and software issues
  • Provide support for peripheral computer equipment including printers, scanners, cameras, etc
  • Provide support for wireless connectivity issues
  • Provide Active Directory and Office365 account management for all employees
  • Move and / or un-box and setup printers, computers, devices and other peripherals

Company Climate:
  • Maintain professional behavior, promote a positive image, appearance, and work ethic to always represent the company in a positive manner and work in a team environment
  • Maintain a positive and effective relationship, good judgment and decision making with coworkers, supervisors, and other company employees, outside agencies and organizations

Communication:
  • Maintain a positive and effective relationship with coworkers, supervisor, employees, vendors, outside agencies and organizations and private information confidential
  • Provide outstanding customer service
  • Maintain good judgement and decision making when dealing with supervisor, co-workers, employees, and outside agencies and organizations

Other:
  • Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by Technology management
  • Attend professional growth activities to keep abreast of innovations related to position
  • Maintain an organized work environment
  • Responds to after-hours emergencies as needed
  • Performs other duties as assigned

Supervisory Responsibilities:
  • None

Mental Demands / Physical Demands / Environmental Factors:
  • Maintain emotional control under stress – frequent interruptions
  • Workload is deadline driven
  • Repetitive hand motions and prolonged use of computer
  • Some organization-wide travel
  • Tasks require sitting, standing, bending, walking, and climbing
  • Work positions include squatting, extended reaching above your head to 18 inches, extended reach in front to 30 inches
  • Lift and carry equipment weighing up to 50 pounds for a distance of 100 feet
  • Requires handling equipment weighing up to 50 pounds while pushing, pulling, lifting, twisting, and reaching while lifting
  • Operates a van or pickup on state and city highways up to 50 miles per day to maintain service schedule
  • Frequently uses hands and bends wrists, neck, back, and arms
  • Occasional prolonged and irregular work hours – flexibility with schedule preferred
  • Extended hours or non=business hours may be required due to system upgrades, system failures, system maintenance as to need of not interfere or lessen impact with district operations
  • Daily attendance and punctuality are essential functions of the job

Perks of the Trade:
  • Medical, Dental, and Vision
  • 7 Days of Holiday Pay
  • Weekly Pay
  • 401K
  • Profit Sharing

What McCorvey Sheet Metal Works employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About McCorvey

Sourced by ZipRecruiter

Established in 1925, McCorvey Sheet Metal Works, L.P. is family owned and one of the largest HVAC sheet metal ductwork detailers, fabricators, and installers in the country; we have been very blessed to perform on numerous high-profile projects all over the U.S. Being the best doesn’t stop at high-quality ductwork. We strive to be the best in every facet of the company. McCorvey is always reinvesting into its people, their education, and our tools of the trade. We believe in state-of-the-art machinery and the latest technology to keep our production as efficient as possible. From healthcare, research labs, sports venues, data centers, high-rise office buildings, education, retail, government, hospitality, and entertainment facilities, McCorvey is regarded as a company of the highest quality, integrity, and experience.

Industry

Fabricated metal product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Houston, TX, US

Year founded

1925