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Helpdesk Jobs in Spring, TX (NOW HIRING)

Hays Electrical Services

Helpdesk Technician

Houston, TX · On-site

$17.25 - $23.25/hr

Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring accurate records, timely updates, and clear resolution notes. * Diagnose and resolve hardware ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

Msd Building Corporation

Helper

Houston, TX · On-site

$13.50 - $17.75/hr

As a Helper, you will be responsible for assisting skilled workers in various tasks such as carrying materials, cleaning job sites, and operating equipment. Your main end result will be to ensure ...

Taurus Industrial Group

Helper

Pasadena, TX · On-site

$14.50 - $18.75/hr

As a Helper in the Baytown TX area, you will play a crucial role in ensuring the smooth operation of our organization. You will be responsible for performing a variety of manual tasks, including but ...

GFL Environmental

Helper

Houston, TX · On-site

$15 - $19.50/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. At GFL our goal is to invest in our people and provide opportunities to ...

Worldwide Oilfield Machine

Helper

Houston, TX · On-site

$13.50 - $17.25/hr

Subsea Production We are hiring a Helper to support our Progressive Manufacturing Department at our Canemont Facility located in Southwest Houston. Essential Responsibilities: * Measure gates and ...

Apache Workforce LLC

Electrician Helpers

Houston, TX · On-site

$19/hr

Electrician Helper Location: Houston, TX 77017 Pay Rate: $19.00 per hour Schedule: Monday-Friday, 7:00 AM-5:30 PM Saturday: 7:00 AM-3:30 PM Work Schedule: Currently operating on a 6-day workweek ...

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Core Group Resources

Electrical Helper

Katy, TX

$15.50 - $20/hr

Electrical Apprentice/Helper (Conveyor Systems) Job Summary We are seeking motivated Electrical Helpers and Apprentices to support Journeyman Electricians with the installation and wiring of ...

New

Bayou Movers

Moving Helper

Houston, TX · On-site

$14 - $18/hr

Moving Helper Location : Houston, TX Compensation : $14-$16 + tips and bonuses Job Summary : Bayou Movers is hiring dependable moving helpers to support our team. As a moving helper, you will assist ...

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Helpdesk information

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How much do helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for helpdesk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Spring, TX?

The most popular types of Helpdesk jobs in Spring, TX are:

What are popular job titles related to Helpdesk jobs in Spring, TX?

For Helpdesk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Spring, TX look for?

The top searched job categories for Helpdesk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Helpdesk jobs?

Cities near Spring, TX with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Spring, TX as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

Helpdesk Technician

Hays Electrical Services

Houston, TX • On-site

$17.25 - $23.25/hr

Full-time

Re-posted 12 days ago

Hays Electrical Services rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Department: Information Technology
Reports To: IT Manager / Director of IT

Position Summary
Serves as the primary point of contact for staff across the business, providing timely and effective technical support to keep operations productive. Acts as a customer-focused, proactive problem-solver who is skilled in troubleshooting hardware, software, and connectivity issues, comfortable supporting a fast-paced environment, and experienced in managing day-to-day helpdesk operations.

Key Responsibilities

  • Serve as the first point of contact for all IT support requests via phone, email, and ticketing system.
  • Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring accurate records, timely updates, and clear resolution notes.
  • Diagnose and resolve hardware, software, and network connectivity issues for end-users efficiently.
  • Manage multiple concurrent support requests, effectively balancing urgency and workload.
  • Deliver consistently professional and courteous support to all staff, maintaining composure and a solutions-focused attitude during high-pressure interactions.
  • Set up, configure, and maintain workstations, laptops, mobile devices, and peripherals.
  • Manage user accounts, password resets, and access provisioning in Microsoft 365 and Entra ID.
  • Assist with the onboarding and offboarding of staff, including device setup and account configuration.
  • Escalate complex issues to senior IT team members with clear documentation when appropriate.
  • Contribute to the creation and upkeep of IT knowledge base articles and standard operating procedures (SOPs).
  • Support the rollout and maintenance of IT equipment and software across the business.
  • Assist with basic network troubleshooting, including connectivity, printers, and shared drives.

SKILLS & EXPERIENCE
• This role is well-suited to candidates early in their IT career — up to 1 years of 
experience in a helpdesk or IT support role, or equivalent demonstrated technical ability, 
is preferred
• Solid understanding of Microsoft 365 applications (Outlook, Teams, SharePoint, 
OneDrive)
• Experience with Windows 10/11 desktop support and troubleshooting
• Familiarity with Microsoft Entra ID (Azure AD) for user and device management
• Basic understanding of networking concepts (DNS, DHCP, TCP/IP, VPNs)
• Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise, 
ServiceNow, or similar) as a core part of daily workflow
• Proven ability to manage and prioritize multiple concurrent requests in a fast-paced 
environment
• Exceptional interpersonal and communication skills, with a track record of maintaining 
professionalism and empathy when dealing with frustrated or difficult users
• Strong communication skills with the ability to explain technical issues to non-technical 
users
• A methodical, patient approach to troubleshooting and problem-solving
DESIRABLE (BUT NOT ESSENTIAL)
• Experience with Microsoft Intune or endpoint management tools
• Exposure to Microsoft Defender or similar security platforms
• Knowledge of SharePoint Online or Teams administration
• Familiarity with Apple iOS and mobile device management (MDM) tools
• Familiarity with industry software such as the Trimble Suite, Autodesk, or Atera —
experience with these platforms is a bonus, though full training will be provided
• CompTIA A+, Microsoft certifications (MD-102, MS-900), or equivalent
• Experience in a trade, construction, or field services environment
• A genuine eagerness to learn across a broad and varied scope of IT — from end-user 
support through to systems, security, and beyond

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