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Help Desk Technician Two Jobs in Spring, TX (NOW HIRING)

RAE Security

Help Desk Technician/Dispatcher

Houston, TX · On-site

$19 - $25.75/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This role is perfect for someone who thrives in a fast-paced, technologically driven environment, and who ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

We seek a dynamic and highly motivated individual to join our innovative outpatient healthcare organization as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts ...

US Physical Therapy

Help Desk Technician I

Houston, TX

$44K - $46K/yr

We seek a dynamic and highly motivated individual to join our innovative outpatient healthcare organization as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts ...

Houston Ballet

Full-time Help Desk Technician

Houston, TX

$19 - $25.75/hr

In the Help Desk I role, you'll provide exceptional customer support to staff while providing ... Minimum 2+ years IT experience preferred; at least 1 year required. * A+, Network+, Microsoft,or ...

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... experience (2+ years) in a help desk support role or similar IT support position. • Strong ...

Qcells

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... Proven experience (2+ years) in a help desk support role or similar IT support position. * Strong ...

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Help Desk Technician Two information

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How much do help desk technician two jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for help desk technician two in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

Are help desk technicians in demand?

Help desk technicians are in steady demand due to ongoing needs for technical support in organizations across various industries. The role often requires troubleshooting skills, knowledge of operating systems, and certifications like CompTIA A+, with employment prospects expected to grow as technology becomes more integral to business operations.

What is a Help Desk Technician Two job description?

A Help Desk Technician Two provides technical support to end-users by diagnosing and resolving hardware, software, and network issues. They often handle more complex problems than entry-level technicians and may assist in training users or documenting solutions, typically working in a fast-paced IT support environment. Strong troubleshooting skills, knowledge of operating systems, and familiarity with ticketing systems are essential for this role.

What is the next step after help desk technician two?

The next step after Help Desk Technician Two is typically advancing to a senior or specialized support role, such as a Systems Administrator or Network Technician, which may require additional certifications like CompTIA Network+ or Microsoft Certified IT Professional. Gaining experience, developing troubleshooting skills, and obtaining relevant certifications can facilitate career progression within IT support roles.

What are popular job titles related to Help Desk Technician Two jobs in Spring, TX?

For Help Desk Technician Two jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Technician Two jobs in Spring, TX look for?

The top searched job categories for Help Desk Technician Two jobs in Spring, TX are:

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Cities near Spring, TX with the most Help Desk Technician Two job openings:

Help Desk Technician Two jobs near you
Infographic showing various Help Desk Technician Two job openings in Spring, TX as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

Help Desk Technician/Dispatcher

Houston, TX • On-site

RAE Security
Investigation and Physical Security Services • 51 - 200 employees
Learn more about RAE Securityexternal

$19 - $25.75/hr

Full-time

Re-posted 13 days ago

Job description

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This role is perfect for someone who thrives in a fast-paced, technologically driven environment, and who is passionate about providing exceptional IT support and customer service. The ideal candidate will have a solid background in locksmith. dispatcher, triage service work, help desk support, and customer service. You will be the first point of contact for our customers and will be responsible for ensuring their technical issues are resolved effectively and efficiently.
Responsibilities
  • Provide first-line technical support to customers, troubleshooting and resolving hardware, with knowledge of access control when it comes to electrical lock and hardware.
  • Act as a dispatcher, managing and assigning tasks to the appropriate technical team members based on the complexity and urgency of the issues.
  • Use your knowledge and expertise to triage service work, prioritizing tasks to ensure the most critical issues are addressed first.
  • Maintain a high level of customer service, ensuring all customer issues are resolved to their satisfaction and documenting all interactions in our customer relationship management system.
  • Develop and maintain a thorough understanding of our products and services to provide accurate and efficient assistance to customers.
  • Collaborate with other members of the IT team to identify and implement improvements to our support processes and procedures.
  • Participate in ongoing training and professional development to stay up-to-date with the latest technology trends and solutions.

Qualifications
  • 1-3 years of technical experience
  • Proven experience in dispatcher, triage service work, help desk support, and customer service.
  • Strong technical skills, with a thorough understanding of locksmithing and Mechanical Cores and Keys.
  • Excellent problem-solving skills, with the ability to troubleshoot complex technical issues and find effective solutions.
  • Outstanding customer service skills, with the ability to communicate clearly and effectively with customers and provide a high level of service.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Strong organizational skills, with the ability to manage and assign tasks effectively.
  • Willingness to continually learn and stay up-to-date with the latest technology trends and solutions.

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