1

Nc Fast Help Desk Jobs in Spring, TX (NOW HIRING)

Required Skills and Experience * 2+ years of experience in Help Desk, Service Desk, Desktop Support ... Ability to work independently and collaboratively in a fast-paced environment. * Strong commitment ...

Required Skills and Experience * 2+ years of experience in Help Desk, Service Desk, Desktop Support ... Ability to work independently and collaboratively in a fast-paced environment. * Strong commitment ...

Help Desk Support Tier 1

Houston, TX ยท On-site

$20.50 - $27.50/hr

The ability to multi-task, manage shifting priorities, and work in a rapid, constantly evolving environment with emphasis on quality and fast customer service Preferred: * Industry certifications

Successful applicants are able to work in a fast-paced, highly collaborative environment. We are ... Develop help sheets and FAQ lists for end users. * Assuming the Technical Escalation Service Desk ...

Deal Desk Analyst

Houston, TX ยท On-site

$60K - $65K/yr

Capacity to perform at a high level in a fast-paced multi-tasking environment * Price modeling ... desk working on a laptop * The noise level in the work environment is usually moderate 48forty ...

Deal Desk Analyst

Houston, TX ยท On-site

$60K - $65K/yr

Capacity to perform at a high level in a fast-paced multi-tasking environment * Price modeling ... desk working on a laptop * The noise level in the work environment is usually moderate 48forty ...

Deal Desk Analyst

Houston, TX ยท On-site

$60 - $80/hr

Capacity to perform at a high level in a fast-paced multi-tasking environment * Price modeling ... desk working on a laptop * The noise level in the work environment is usually moderate 48forty ...

Deal Desk Analyst

Houston, TX ยท On-site

$60 - $80/hr

Capacity to perform at a high level in a fast-paced multi-tasking environment * Price modeling ... desk working on a laptop * The noise level in the work environment is usually moderate 48forty ...

Deal Desk Analyst

Houston, TX ยท On-site

$60K - $65K/yr

Capacity to perform at a high level in a fast-paced multi-tasking environment * Price modeling ... desk working on a laptop * The noise level in the work environment is usually moderate 48forty ...

Work independently while managing multiple priorities in a fast-paced environment. Exemption Type Non-Exempt (Hourly) Job Requirements Qualifications Required * Experience in IT support, Service Desk ...

... helping employees get unstuck fast * Troubleshoot and resolve common issues across Windows 11 ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications

Manage a 360 desk fully supporting clients and candidates through the recruitment process * Working ... Opportunity to build your own business in a new and fast-growing team * Merit-based career ...

Service Desk Analyst III

Houston, TX ยท On-site

$19.50 - $26.75/hr

The Service Desk Analyst III is responsible for a wide range of daily tasks aimed at ensuring ... Ability to work in a fast-paced, high energy technical environment. High attention towards detail.

Work independently while managing multiple priorities in a fast-paced environment.Qualifications Required Experience in IT support, Service Desk operations, compliance, or endpoint management.

Helpdesk Technician

Houston, TX ยท On-site

$17.25 - $23.25/hr

... fast-paced environment, and experienced in managing day-to-day helpdesk operations. Key ... Responsibilities * Serve as the first point of contact for all IT support requests via phone, email ...

Locksmith Service Dispatcher

Houston, TX ยท On-site

$17.75 - $23.50/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This role is perfect for someone who thrives in a fast-paced, technologically driven environment, and who ...

Locksmith Service Dispatcher

Houston, TX ยท On-site

$17.75 - $23.50/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This role is perfect for someone who thrives in a fast-paced, technologically driven environment, and who ...

next page

Showing results 1-20

Nc Fast Help Desk information

See Spring, TX salary details

$33.4K

$74.6K

$110.8K

How much do nc fast help desk jobs pay per year?

As of Sep 8, 2026, the average yearly pay for nc fast help desk in Spring, TX is $74,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $89,000.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Spring, TX?

For Nc Fast Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Spring, TX look for?

The top searched job categories for Nc Fast Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Nc Fast Help Desk jobs?

Cities near Spring, TX with the most Nc Fast Help Desk job openings:

Infographic showing various Nc Fast Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,556 per year, or $35.8 per hour.

IT Help Desk Specialist (TX)

The Woodlands, TX โ€ข On-site

Maverick Payments
Finance and Insuranceย โ€ขย 11 - 50 employees

$29 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Exciting Opportunities at Maverick Payments!
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Headquartered in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO's and ISV's, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick's team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position:
Reporting to the Director of Information Technology, the IT Helpdesk Specialist will provide Helpdesk support for all employees at Maverick. This position supports internal users by installing computer hardware and initiating user Onboarding/Offboarding.
  • Setting up and installing new computing hardware, printers, imaging OS (Windows, Mac).
  • Serve as an escalation point for complex technical incidents from Helpdesk I/II analysts, providing advanced troubleshooting for Windows, macOS, mobile devices, networking, and enterprise applications.
  • Administer and manage identity, access, and security configurations across platforms such as Active Directory, Azure AD, and Microsoft 365, including group policy adjustments, user provisioning, and mailbox management.
  • Use remote access software, such as ConnectWise, ManageEngine.
  • Maintain and improve remote support infrastructure (ConnectWise, ManageEngine), including scripting automations, ticket workflow tuning, and performance insights.
  • Analyze recurring technical issues, identify root causes, and recommend permanent fixes or improvements to system reliability and support processes.
  • Lead small-to-medium-sized IT projects, such as hardware refresh cycles, software rollouts, or departmental technology upgrades, coordinating with internal stakeholders.
  • Contribute to IT documentation, writing technical guides, SOPs, and knowledge base articles to support Help Desk operations.
  • Assist with endpoint security compliance, including patching oversight, antivirus/EDR alert handling, and security configuration checks.
  • Provide high-touch support for business-critical users or departments, ensuring minimal downtime and proactive issue resolution.
  • Monitor and update the enterprise software approvals list based on feedback from senior information technology personnel.
  • Provide phone and internet chat-based support for our help desk.
  • Repair and troubleshoot computer systems, mobile, and networking hardware both on-site and post-recovery.
  • Provide escalation resources to QA device repairs and software installations based on our custom evaluation frameworks.
  • Supporting specialized projects on as-needed basis as directed by Department or Company leadership.
  • Other duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • 3-4 years of progressive experience in IT support, systems administration, endpoint management, or similar technical roles.
  • Demonstrated proficiency with Active Directory, Azure AD, Microsoft 365, PowerShell fundamentals, and endpoint management systems (ManageEngine, Intune, MDT), and Microsoft Office Suite.
  • Completed college coursework in an IT related field or technical science.
  • Experience performing advanced troubleshooting across hardware, OS, networking, and cloud services.
  • Strong understanding of security best practices, patching lifecycles, and enterprise support standards.
Preferred
  • Bachelor's degree or higher in an IT-related field such as computer science, technical support, and information technology or equivalent years of IT related experience.
  • AA CompTIA A+ certification for computer technology.
  • Microsoft 365 or Microsoft Azure certifications (AZ-900 or similar).
  • Experience automating tasks via PowerShell or equivalent scripting languages.
  • Previous experience in a Tier II/Tier III support or specialist-level role.
What We Offer:
  • Competitive Salary, Bonuses and Incentives.
  • Comprehensive employer sponsored health, vision, and dental insurance programs.
  • Paid time off, Paid Sick and Paid Holidays.
  • 401K plan with up to a 4% matching contribution.
  • Commitment to Career Development and Advancement.
  • Employee Recognition Programs & Company Sponsored Events
  • Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $29 - $34/hr.
This position will consider in-office and/or hybrid work schedules for candidates near the Greater Houston area.
Maverick Payments is an Equal Opportunity Employer.
Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.
Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.
Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.