HELPDESK REPRESENTATIVE
$17.25 - $22.25/hr
HELPDESK REPRESENTATIVE Location: Dallas, TX-75201 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and ...
HELPDESK REPRESENTATIVE
$17.25 - $22.25/hr
HELPDESK REPRESENTATIVE Location: Dallas, TX-75201 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and ...
Helpdesk Specialist
Dallas, TX · On-site
$60K - $65K/yr
Job Role Adams Clinical is seeking a seasoned Helpdesk Specialist to join the ranks of its growing IT team. You will be working closely with medical, research and administrative personnel to provide ...
Helpdesk Specialist
Dallas, TX · On-site
$60K - $65K/yr
Job Role Adams Clinical is seeking a seasoned Helpdesk Specialist to join the ranks of its growing IT team. You will be working closely with medical, research and administrative personnel to provide ...
Helpdesk Specialist
$60K - $65K/yr
In this role, you report directly to the Senior IT Operations Manager and provide tier 1 Helpdesk support to a 350-person operation across six locations, with DeSoto as your primary focus. You'll ...
Quick apply
Helpdesk Specialist
$60K - $65K/yr
In this role, you report directly to the Senior IT Operations Manager and provide tier 1 Helpdesk support to a 350-person operation across six locations, with DeSoto as your primary focus. You'll ...
Helpdesk Specialist
$60K - $65K/yr
Job Role Adams Clinical is seeking a seasoned Helpdesk Specialist to join the ranks of its growing IT team. You will be working closely with medical, research and administrative personnel to provide ...
Helpdesk Specialist
$60K - $65K/yr
Job Role Adams Clinical is seeking a seasoned Helpdesk Specialist to join the ranks of its growing IT team. You will be working closely with medical, research and administrative personnel to provide ...
Helpdesk Technician II
Fort Worth, TX · On-site +1
$19.25 - $26/hr
POSITION SUMMARY The Helpdesk Technician II performs technical support for our client environments and is based out of Secur-Serv'sNetwork Operation Center in Omaha, NE. ESSENTIAL RESPONSIBILITIES
Helpdesk Technician II
Fort Worth, TX · On-site +1
$19.25 - $26/hr
POSITION SUMMARY The Helpdesk Technician II performs technical support for our client environments and is based out of Secur-Serv'sNetwork Operation Center in Omaha, NE. ESSENTIAL RESPONSIBILITIES
Entry Level Helpdesk Support
Coppell, TX · On-site
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
New
Entry Level Helpdesk Support
Coppell, TX · On-site
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
New
Helpdesk Technician III
$18.75 - $25.25/hr
Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility. This role ...
Quick apply
Helpdesk Technician III
$18.75 - $25.25/hr
Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility. This role ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Helpdesk Technician II
Fort Worth, TX · Remote
$20.50 - $27.75/hr
POSITION SUMMARY The Helpdesk Technician II performs technical support for our client environments and is based out of Secur-Serv's Network Operation Center in Omaha, NE. ESSENTIAL RESPONSIBILITIES
Quick apply
Helpdesk Technician II
Fort Worth, TX · Remote
$20.50 - $27.75/hr
POSITION SUMMARY The Helpdesk Technician II performs technical support for our client environments and is based out of Secur-Serv's Network Operation Center in Omaha, NE. ESSENTIAL RESPONSIBILITIES
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
Coppell, TX · On-site
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
New
Entry Level Helpdesk Support
Coppell, TX · On-site
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
New
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Helpdesk Support
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Helpdesk Technician I
Dallas, TX · On-site
$19.75 - $26.75/hr
Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We ...
Helpdesk Technician I
Dallas, TX · On-site
$19.75 - $26.75/hr
Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We ...
Helpdesk Technician I
Dallas, TX · On-site
$19.75 - $26.75/hr
Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We ...
Helpdesk Technician I
Dallas, TX · On-site
$19.75 - $26.75/hr
Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We ...
Tier 1 Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Tier 1 Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Helpdesk information
See Dallas, TX salary details
$12.60 - $14.51
2% of jobs
$14.51 - $16.41
6% of jobs
$16.41 - $18.31
12% of jobs
$18.85 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.21
17% of jobs
The median wage is $21.73 / hr.
$20.21 - $22.12
16% of jobs
$22.12 - $24.02
16% of jobs
$24.97 is the 75th percentile. Wages above this are outliers.
$24.02 - $25.92
12% of jobs
$25.92 - $27.82
7% of jobs
$27.82 - $29.72
6% of jobs
$29.72 - $31.63
3% of jobs
$31.63 - $33.53
2% of jobs
$12
$22
$33
How much do helpdesk jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for helpdesk in Dallas, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.
What is a helpdesk?
Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.
What are the key skills and qualifications needed to thrive as a helpdesk professional?
To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.
What are some common challenges faced by helpdesk professionals and how can they be overcome?
Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.
What is the difference between Helpdesk vs Technical Support Specialist?
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
What qualifications do I need for a helpdesk?
Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.
What are the most commonly searched types of Helpdesk jobs in Dallas, TX?
The most popular types of Helpdesk jobs in Dallas, TX are:
What are popular job titles related to Helpdesk jobs in Dallas, TX?
For Helpdesk jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Dallas, TX look for?
The top searched job categories for Helpdesk jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Helpdesk jobs?
Cities near Dallas, TX with the most Helpdesk job openings:
$17.25 - $22.25/hr
Full-time
Re-posted 14 days ago
Job description
Company Description
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: HELPDESK REPRESENTATIVEÂ
Location:Dallas, TX-75201
Duration: : 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
Outlook PST files.
Additional Information
For more information, Please contact
Shubham
973-295-4595
About Artech
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Morristown, NJ, US
Year founded
1992