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Union Help Desk Technician Jobs in Dallas, TX (NOW HIRING)

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

Bear Technologies Corporation

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

BEAR Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

smiledoctors

Help Desk Technician

Dallas, TX

$19.75 - $26.75/hr

Looking for a position that makes you smile? We're seeking a Help Desk Technician to join our growing team. Responsible for providing initial and on-going IT (Internet Technology) Help Desk support ...

Smile Doctors

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Looking for a position that makes you smile? We're seeking a Help Desk Technician to join our growing team. Responsible for providing initial and on-going IT (Internet Technology) Help Desk support ...

Smile Doctors , LLC

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Looking for a position that makes you smile? We're seeking a Help Desk Technician to join our growing team. Responsible for providing initial and on-going IT (Internet Technology) Help Desk support ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX. Description: This exciting opportunity will assist in building and being part of a Global IT ...

Trigyn Technologies

Help Desk Technician

Dallas, TX

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX. Description: This exciting opportunity will assist in building and being part of a Global IT ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano Area) FLSA Status: Non Exempt Compensation: $50,000 - $60,000 per year Summary: At Mendocino Farms, we ...

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Union Help Desk Technician information

See Dallas, TX salary details

$12

$22

$33

How much do union help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for union help desk technician in Dallas, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Help Desk Technician, and why are they important?

To thrive as a Union Help Desk Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like ServiceNow or Zendesk, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help in effectively assisting union members and collaborating with IT teams. These skills and qualities are crucial for ensuring quick issue resolution, user satisfaction, and smooth daily operations within union organizations.

What are some common challenges faced by Union Help Desk Technicians and how can they be addressed?

Union Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and balancing contractual obligations with user needs. Effective time management, clear communication, and staying current with the latest technology and union protocols are key to overcoming these challenges. Colleagues and supervisors are typically supportive, and regular training or peer collaboration sessions can provide valuable knowledge-sharing opportunities.

What are Union Help Desk Technicians?

Union Help Desk Technicians are IT professionals who provide technical support and troubleshooting services within organizations that are unionized. They assist employees with hardware, software, and network issues, ensuring that technological systems run smoothly. As union members, they are protected by collective bargaining agreements, which may offer specific benefits, working conditions, and procedures for resolving workplace issues. Their responsibilities often include responding to support tickets, maintaining systems, and offering guidance to users on technology-related problems.

Is a help desk technician a good job?

A help desk technician is a valuable role that involves providing technical support and troubleshooting for users. It often requires strong communication skills, knowledge of hardware and software, and certifications such as CompTIA A+. The job can offer stable employment and opportunities for advancement in IT support and related fields.

What is the difference between Union Help Desk Technician vs Network Support Specialist?

AspectUnion Help Desk TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support centers, on-siteNetwork operations, troubleshooting, on-site/remote
Industry UsageUnionized IT support roles in various industriesNetwork infrastructure, enterprise IT

The Union Help Desk Technician primarily provides user support and troubleshooting within unionized environments, focusing on end-user issues. In contrast, the Network Support Specialist specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve IT support, the Union Help Desk Technician emphasizes user support, whereas the Network Support Specialist concentrates on network systems.

What are the most commonly searched types of Help Desk Technician jobs in Dallas, TX? The most popular types of Help Desk Technician jobs in Dallas, TX are:
What are popular job titles related to Union Help Desk Technician jobs in Dallas, TX? For Union Help Desk Technician jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Union Help Desk Technician jobs in Dallas, TX look for? The top searched job categories for Union Help Desk Technician jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Union Help Desk Technician jobs? Cities near Dallas, TX with the most Union Help Desk Technician job openings:
Union Help Desk Technician jobs near you
Help Desk Technician

Help Desk Technician

Lewisville Independent School District

Lewisville, TX • On-site

$18.50 - $25/hr

Full-time

Posted 19 hours ago

Lewisville ISD (Texas) rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

302nd of 538 rated elementary and secondary schools

Job description

Position Type:
Technology/Help Desk Tech
Date Posted:
2/26/2026
Location:
TECHNOLOGY 821
Date Available:
Varies
Attachment(s):
  • Help Desk Technician.docx

What Lewisville ISD (Texas) employees say

Pay

Hours and flexibility

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