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Helpdesk Coordinator Jobs in Spring, TX (NOW HIRING)

Texas Petroleum Group

Help Desk Coordinator

Houston, TX · On-site

The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to ...

Mustang Cat

Parts Coordinator

Tomball, TX · On-site

$17.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Parts Coordinator - Tomball, TX (Parts Support | Customer Service | Parts Department Operations ... This role is essential in providing outstanding customer service and helping maintain efficient ...

Southern Orthodontic Partners

Treatment Coordinator

Houston, TX · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Orthodontic / Dental Treatment Coordinator Full-Time | $20-25/hour + Bonus Locations: West Houston ... helping patients feel confident in their smiles every day. We are seeking an experienced ...

Empire Canopy, Sign & Construction

Be Seen First

Project Coordinator

Pinehurst, TX · On-site

$18 - $25/hr

  • Life

  • PTO

This position assists with scheduling, tracking project progress, coordinating with vendors/customers, and maintaining project documentation to help ensure projects stay on schedule. Responsibilities ...

Roomi Group Corp

Training Coordinator

Houston, TX · On-site

$27K - $30K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for someone dependable, adaptable, and eager to help support employee development ... Previous administrative, office support, coordinator, or customer service experience preferred

IndoorMedia

Coordinator

Houston, TX · On-site

  • Medical

  • Retirement

  • PTO

For more than 30 years, we have been helping businesses of all sizes increase their marketing reach ... The coordinator will coordinate between customers, the graphic artist, and the sales team.

Eating Recovery Center

Treatment Coordinator

The Woodlands, TX · On-site

$17.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're energized by purpose, motivated by impact, and ready to help transform the future of ... Additionally, the Treatment Coordinator provides administrative support to treatment teams and ...

INDOORMEDIA MASTER

Coordinator

Houston, TX

  • Medical

  • Retirement

  • PTO

For more than 30 years, we have been helping businesses of all sizes increase their marketing reach ... The coordinator will coordinate between customers, the graphic artist, and the sales team.

Eating Recovery Center

Treatment Coordinator

The Woodlands, TX · On-site

$17.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're energized by purpose, motivated by impact, and ready to help transform the future of ... Additionally, the Treatment Coordinator provides administrative support to treatment teams and ...

IndoorMedia

Coordinator

Houston, TX · On-site

  • Medical

  • Retirement

  • PTO

For more than 30 years, we have been helping businesses of all sizes increase their marketing reach ... The coordinator will coordinate between customers, the graphic artist, and the sales team.

RTU INC

Coordinator

Houston, TX · On-site

  • Medical

  • Retirement

  • PTO

For more than 30 years, we have been helping businesses of all sizes increase their marketing reach ... The coordinator will coordinate between customers, the graphic artist, and the sales team.

Rimkus

Project Coordinator

Houston, TX · On-site

  • Medical

  • Life

  • Retirement

From design to operations, we help clients reduce risk, extend asset life, and cut costs while ... The Project Coordinator acts as a shared resource that supports daily operations by managing ...

Rimkus

Project Coordinator

Houston, TX · On-site

  • Medical

  • Life

  • Retirement

From design to operations, we help clients reduce risk, extend asset life, and cut costs while ... The Project Coordinator acts as a shared resource that supports daily operations by managing ...

Rimkus

Project Coordinator

Houston, TX · On-site

  • Medical

  • Life

  • Retirement

From design to operations, we help clients reduce risk, extend asset life, and cut costs while ... The Project Coordinator acts as a shared resource that supports daily operations by managing ...

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All JobsHelpdesk JobsHelpdesk Coordinator JobsHelpdesk Coordinator Jobs in Spring, TX

Helpdesk Coordinator information

See Spring, TX salary details

$12

$18

$27

How much do helpdesk coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for helpdesk coordinator in Spring, TX is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

How does a helpdesk coordinator balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

What is a helpdesk coordinator?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.

What are the most commonly searched types of Helpdesk jobs in Spring, TX?

The most popular types of Helpdesk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Helpdesk Coordinator jobs?

Cities near Spring, TX with the most Helpdesk Coordinator job openings:

Helpdesk Coordinator jobs near you

Help Desk Coordinator

Texas Petroleum Group

Houston, TX • On-site

Full-time

Re-posted 13 days ago

Job description

Company Overview:
Welcome to Timewise! Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!
Position Summary:
The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to resolve issues.
Responsibilities:
  • Work alongside subject matter experts that help each other solve unique day to day problems for the Petroleum Industry.
  • Focus on an assigned site list to maintain asset uptime.
  • Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders.
  • Grow with the RTOC (Real Time Operating Center) as it is further refined and developed to support our stores.
  • In this role you will learn to use Insite360, Netops, Titan and other remote monitoring software tools to maintain facility equipment and maximize uptime.
  • You will learn steps to attempt to remedy the issue using these tools, work with site personnel and lean on other RTOC team support. If unable to resolve, you will then decide to dispatch TPG technician or contractor.
  • Assist in supporting special projects assigned to the Maintenance Department.

Education and Experience:
  • High School Diploma or GED Equivalent.

Knowledge and Skills:
  • Knowledge on Microsoft Office Suite applications: Outlook, Word, Excel, Power Point, Teams, Power BI, etc.
  • Ability to work with store personnel over the phone to help troubleshoot and remedy inoperable systems.
  • Strong desire to take ownership and see tasks through to resolution.

Physical Requirements:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands and or fingers.
  • Light work that includes moving objects up to 20 pounds.
  • Will require to work nights and weekends.

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