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Entrylevel Help Desk Analyst Jobs in Houston, TX

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

Trafigura

Deals Desk Analyst, Power

Houston, TX

Head of Deals Desk (Risk Analysis) * Derivatives Traders * Finance * Credit * Operations Department ... These reports are essential to help them make the right commercial decisions and optimize the ...

NetCov

Service Desk Specialist - Onsite

Houston, TX · On-site

$46K - $70K/yr

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

XPERTECHS

Support Desk Specialist

Bellaire, TX

Develop help sheets and FAQ lists for end users. * Assuming the Technical Escalation Service Desk on-call duties as scheduled/required * Analyze trends for ways to prevent future problems and alert ...

Bdp International

IT Service Desk Admin

Houston, TX

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...

City of Deer Park, TX

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

The work involves proficiency in problem analysis, accurate record keeping, decision making ... Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ...

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Entrylevel Help Desk Analyst information

See Houston, TX salary details

$13

$23

$34

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entrylevel help desk analyst in Houston, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Houston, TX?

For Entrylevel Help Desk Analyst jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Houston, TX look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Houston, TX with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,850 per year, or $23 per hour.

Helpdesk Analyst

McCorvey Sheet Metal

Houston, TX

$19.50 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

McCorvey Sheet Metal Works rating

6.3

Company rating: 6.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

McCorvey Sheet Metal is a Family owned and operated company looking to add another member to our IT Helpdesk Support team! Immediate availability and room for growth. If you are a team player and driven to learn, we want to see you! McCorvey Companies is at the forefront of design build/design assist, pre-construction, commissioning, building information modeling, and quality control.

Experience:
  • Two years of experience with network, device support and administration preferred
  • Working experience related to customer support for computer systems
    • Previous help desk and / or customer service desk experience preferred
  • Working experience related to computer systems, networking and operating systems

Major Responsibilities and Duties:
  • Work within the Company to promote excellent customer service, effective response times and provide expert insights into general support issues. Use Chat, telephone, remote and on-site support to resolve technology issues for employees
  • Utilize the device management systems, mobile device management and the identity management system to resolve issues and manage hardware and software including deploy applications, remote control computers, image computers and verify inventory
  • Prioritize and schedule trouble calls to ensure that support is delivered efficiently and within established service timelines
  • Maintain open communication with the Technology team members and users regarding the status of trouble calls to ensure that end-users are apprised of progress made in providing service to meet individual needs
  • Assign or re-assign trouble tickets to the appropriate department when applicable
  • Provide support for all company devices including but not limited to PCs, laptops, iPads, MacBook, and Chromebook for hardware and software issues
  • Provide support for peripheral computer equipment including printers, scanners, cameras, etc
  • Provide support for wireless connectivity issues
  • Provide Active Directory and Office365 account management for all employees
  • Move and / or un-box and setup printers, computers, devices and other peripherals

Company Climate:
  • Maintain professional behavior, promote a positive image, appearance, and work ethic to always represent the company in a positive manner and work in a team environment
  • Maintain a positive and effective relationship, good judgment and decision making with coworkers, supervisors, and other company employees, outside agencies and organizations

Communication:
  • Maintain a positive and effective relationship with coworkers, supervisor, employees, vendors, outside agencies and organizations and private information confidential
  • Provide outstanding customer service
  • Maintain good judgement and decision making when dealing with supervisor, co-workers, employees, and outside agencies and organizations

Other:
  • Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by Technology management
  • Attend professional growth activities to keep abreast of innovations related to position
  • Maintain an organized work environment
  • Responds to after-hours emergencies as needed
  • Performs other duties as assigned

Supervisory Responsibilities:
  • None

Mental Demands / Physical Demands / Environmental Factors:
  • Maintain emotional control under stress – frequent interruptions
  • Workload is deadline driven
  • Repetitive hand motions and prolonged use of computer
  • Some organization-wide travel
  • Tasks require sitting, standing, bending, walking, and climbing
  • Work positions include squatting, extended reaching above your head to 18 inches, extended reach in front to 30 inches
  • Lift and carry equipment weighing up to 50 pounds for a distance of 100 feet
  • Requires handling equipment weighing up to 50 pounds while pushing, pulling, lifting, twisting, and reaching while lifting
  • Operates a van or pickup on state and city highways up to 50 miles per day to maintain service schedule
  • Frequently uses hands and bends wrists, neck, back, and arms
  • Occasional prolonged and irregular work hours – flexibility with schedule preferred
  • Extended hours or non=business hours may be required due to system upgrades, system failures, system maintenance as to need of not interfere or lessen impact with district operations
  • Daily attendance and punctuality are essential functions of the job

Perks of the Trade:
  • Medical, Dental, and Vision
  • 7 Days of Holiday Pay
  • Weekly Pay
  • 401K
  • Profit Sharing

What McCorvey Sheet Metal Works employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About McCorvey

Sourced by ZipRecruiter

Established in 1925, McCorvey Sheet Metal Works, L.P. is family owned and one of the largest HVAC sheet metal ductwork detailers, fabricators, and installers in the country; we have been very blessed to perform on numerous high-profile projects all over the U.S. Being the best doesn’t stop at high-quality ductwork. We strive to be the best in every facet of the company. McCorvey is always reinvesting into its people, their education, and our tools of the trade. We believe in state-of-the-art machinery and the latest technology to keep our production as efficient as possible. From healthcare, research labs, sports venues, data centers, high-rise office buildings, education, retail, government, hospitality, and entertainment facilities, McCorvey is regarded as a company of the highest quality, integrity, and experience.

Industry

Fabricated metal product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Houston, TX, US

Year founded

1925

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