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Entrylevel Help Desk Analyst Jobs in Converse, TX

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level problem resolution and support to the SAWS' user community. The role involves troubleshooting ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...

Service Desk Analyst

San Antonio, TX · On-site

$18.75 - $25.50/hr

Hybrid Are you passionate about delivering exceptional technical support and helping users resolve technology challenges with a customer-first approach? We are seeking a Service Desk Analyst who will ...

Analyst Service Desk 1

San Antonio, TX · On-site

$18.50 - $25.25/hr

... and help resolve these issues for users. • They also work closely with other IT department ... desk analyst are to handle incoming queries and requests from end users, either via email or over ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Perform incident analysis to determine possible cause and potential fix. * Develop, implement, and ...

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Perform incident analysis to determine possible cause and potential fix. * Develop, implement, and ...

Service Desk Analyst

San Antonio, TX

$18.50 - $25.25/hr

Disciplined, systematic problem solving skills required. Hands-on work experience with the following Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers:

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Strong written communication, analytical thinking, and multitasking skills * US citizenship with ...

Analyst Service Desk 1

San Antonio, TX · On-site

$18.50 - $25.25/hr

C. is seeking a Service Desk Analyst to provide IT support for users experiencing issues with computer hardware or software. The role involves responding to inquiries, resolving problems, and ...

Help Desk Agent - Night

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and ... Strong written communication, analytical thinking, and multitasking skills * US Citizen with the ...

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Entrylevel Help Desk Analyst information

See Converse, TX salary details

$13

$21

$32

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entrylevel help desk analyst in Converse, TX is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.47 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Converse, TX?

For Entrylevel Help Desk Analyst jobs in Converse, TX, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Converse, TX look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Converse, TX are:

What cities near Converse, TX are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Converse, TX with the most Entrylevel Help Desk Analyst job openings:

$18.50 - $25.25/hr

Full-time

Re-posted 29 days ago


Job description

Job Summary:
Abacus Service Corporation is seeking a Help Desk Analyst to provide first level problem resolution and support to the SAWS' user community. The role involves troubleshooting, documenting issues, and coordinating repairs while maintaining technical knowledge and effective working relationships.
Responsibilities:
• Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on multiple platform environments.
• Interviews user, analyzes user's concern, reviews procedures and actions taken by user, and instructs user to perform diagnostic procedures in order to determine and complete the resolution/escalation of the user's concern.
• Documents user's concerns and associated resolutions through Work Order system.
• Maintains technical knowledge by attending training, workshops, and reviewing publications.
• Coordinates repair of printers, copiers, and laptops by outside venders.
• Troubleshoots, configures, repairs, reimages, and issues laptops.
• Performs remote troubleshooting and installation of software applications.
• Applies procedures for Microsoft Office Professional Software Suite, Microsoft Windows 2000 or later version, Attachmate EXTRA!, Symantec Anti-virus software, Microsoft Exchange e-mail, Kronos time and attendance software, Helpdesk management software, and various mainframe-based software applications.
• Applies procedures for Network interface software, Web technology and relational database as they relate to solving basic connectivity problems.
• Establishes and maintains effective working relationships and public relations.
• Performs other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED.
• Two years' experience performing help desk functions or related work.
• Proficient in word processing, spreadsheets, databases, time and attendance, and presentation software.
• Knowledge of Windows operating systems, networking and database concepts.
• Proficient in customer support skills.
Preferred:
• Associate's Degree or equivalent amount of credits (60 credits or more) in Computer Science or Information System from an institution accredited by a nationally recognized accrediting agency.
• Microsoft Certified Desktop Support Technician or A+ certification.
Company:
Abacus Service Corporation is provides IT solutions for global health care businesses. Founded in 2004, the company is headquartered in Southfield, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Abacus Service logo

About Abacus Service

Sourced by ZipRecruiter

Abacus Service Corporation was founded in Farmington Hills, Michigan and has grown to become a nationwide presence with offices in 16 locations and two international offices. Through our locations, we have been able to offer our clients cost-effective, quality solutions and services regardless of the geographic coverage. We are MBE and WBE certified nationally and uphold our commitment to diversity by adhering to a philosophy of recruiting employees from diverse backgrounds. Our extensive experience, passion to deliver the best in class solutions,education over matter and dedication to customer service has allowed us to become the preferred workforce ally of our clientele. Since our foundation in 2004, Abacus Service Corporation has embraced its core principles of Trust, Transparency, and Tenacity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Southfield, MI, US

Year founded

2004

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