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Entrylevel Help Desk Analyst Jobs in Oklahoma (NOW HIRING)

Quote Desk Analyst

Oklahoma City, OK · On-site

$16.75 - $22.75/hr

ABOUT THE JOB The Quote Desk Analyst is responsible for assisting with the process that will deliver a competitively priced quote to a prospective customer. Will work closely with multiple teams ...

Help Desk Technician

Harrah, OK · On-site

$19.25 - $26/hr

Provide Help Desk support to departments: receive and log calls; provide advice, tips, and ... Able to analyze needs and product requirements to create a workable design solution. * Deal ...

Help Desk Technician

Harrah, OK · On-site

$19.25 - $26/hr

Provide Help Desk support to departments: receive and log calls; provide advice, tips, and ... Able to analyze needs and product requirements to create a workable design solution. * Deal ...

IT Analyst

El Reno, OK · On-site

$45K - $50K/yr

DUTIES AND RESPONSIBILITIES End-User Support & Help Desk * Serve as the first line of contact for ... Relevant entry-level certifications (e.g., CompTIA A+, Network+, or Microsoft Certified:

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The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...

... help desk software • Identify and escalate situations requiring urgent attention • Track and ... Provides analytical and microbiological testing for the pharmaceutical industry. Founded in 1994 ...

... help desk software • Identify and escalate situations requiring urgent attention • Track and ... Provides analytical and microbiological testing for the pharmaceutical industry. Founded in 1994 ...

Provide tier-2 support of application incidents reported through the help desk. Maintain up to date ... Analytical ability to solve both business and technical problems. Excellent interpersonal and ...

Record and track help desk requests, resolutions, equipment assignments, and inventory in the ... Ability to troubleshoot problems, gather information, analyze situations, and develop practical ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Oklahoma? For Entrylevel Help Desk Analyst jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Oklahoma look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Oklahoma are:
What cities in Oklahoma are hiring for Entrylevel Help Desk Analyst jobs? Cities in Oklahoma with the most Entrylevel Help Desk Analyst job openings:

Help Desk Analyst II

ALLEGIANCE CREDIT UNION

Oklahoma City, OK • On-site

$19 - $26/hr

Full-time

Posted 16 days ago


Job description

***A completed application is required for consideration of employment.***
Help Desk Analyst II
Full-Time
2+ years of experience required**
Most hold or obtain the most current versions of the following certifications:
* CompTIA Server+
* Active Directory on Windows Server
* CompTIA Cloud+
* Mastering Group Policy on Windows Server
**Oklahoma residency required by start date**
Role
To play an active role in performing a variety of tasks supporting the VP of Network Operations. To maintain and manage the first and second tier help desk and support of all Credit Union systems. Attendance is an essential function of performing the duties of this job.
Major Duties and Responsibilities
Weight
Description
60%
Provides first and second tier Help Desk support for all systems and acts as business owner of all Help Desk issues to ensure timely resolution.
10%
Assists VP of Network Operations with network/server installs, troubleshooting and/or maintenance as needed.
10%
Maintains ownership of at least 2 IT systems which includes updating, administration, and additional maintenance.
10%
Assists with the support of SharePoint site and other Office 365 applications.
5%
Coordinates with HR for on-boarding, off-boarding and job role changes for employees of the Credit Union.
5%
Responsible for continuous upkeep of hardware and software inventories as well as license and warranty expiration cycles.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies. Performs other job-related duties as assigned.
ALLEGIANCE CREDIT UNION is an EEO Employer - M/F/Disability/Protected Veteran Status