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Entrylevel Help Desk Analyst Jobs in Wisconsin (NOW HIRING)

Amsoil, Inc.

Help Desk Analyst IV

Superior, WI · On-site

$75K - $88K/yr

AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the ...

Pointe Precision

IT HELP DESK/ANALYST

Plover, WI · On-site

$40K - $55K/yr

We are seeking an onsite entry-level IT Helpdesk Analyst to join our team and provide technical support across the organization. This role is ideal for someone starting their IT career who is eager ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can ...

SKYGEN

Help Desk Technician I

Menomonee Falls, WI · On-site

$19.61 - $29.41/hr

A minimum of one year of help desk experience is required for consideration. * Work Location: This ... Demonstrate strong troubleshooting and analytical skills, including leveraging available reference ...

City of Kenosha

Help Desk/Network Technician

Kenosha, WI

$54K - $81K/yr

Work involves the analysis and resolution of reported problems, creating user training guides, and ... Ensures customer needs are met and documented properly Answers help desk inquiries via telephones ...

Sunrise Systems Inc

Be Seen First

Service Desk_26-03041

Brownsville, WI · On-site

$17 - $19/hr

... entry-level IT Support Technician to join our team. This role is ideal for someone with ... Gradually transition into phone-based help desk support after initial onboarding period ...

Kwik Trip, Inc.

IT Service Desk Coordinator

La Crosse, WI · On-site

$20.96 - $30.41/hr

In this role, you will serve as a primary point of contact for technology issues, helping diagnose ... Review and analyze support requests to identify trends and recommend long-term solutions

Foley & Lardner LLP

Deskside Technology Analyst

Milwaukee, WI · On-site

$22.75 - $30.75/hr

They are seeking a Technology Analyst to provide operational support for law firm technologies ... and help desk tickets • Tests and documents solutions in the help desk knowledge-base • ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Wisconsin? For Entrylevel Help Desk Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Wisconsin look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entrylevel Help Desk Analyst jobs? Cities in Wisconsin with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Wisconsin as of July 2026, with employment types broken down into 3% Internship, 73% Full Time, 12% Part Time, 3% Temporary, 6% Contract, and 3% Nights. Highlights an 97% In-person, and 3% Remote job distribution.
Help Desk Analyst IV

Help Desk Analyst IV

Amsoil, Inc.

Superior, WI • On-site

$75K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

AMSOIL INC. has an exciting opportunity as a Help Desk Analyst IV. In this Senior Level role, you will ensure proper IT equipment operation so end users can accomplish business tasks within the established service level objectives. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. This position reports on-site at the AMSOIL Center located in Superior, Wisconsin.
Core Responsibilities:
  • Monitor, assign, document, and prioritize incoming help desk requests
  • Evaluates alternatives to recommend solutions involving highly complex issues or problems.
  • Makes decisions beyond prescribed guidelines that consider business impact.
  • Demonstrates intimate and specialized expertise within the function or business.
  • Participates in the development of standards and strategies.
  • Develops and manages project plans.
  • Develops and implements procedures in response to changes in objectives or policies.
  • Recommends new policies.
  • Manages process to achieve plan.
  • Provides guidance to other and/or leads small project teams.
  • Research, and resolve assigned requests by directly assisting end users, and by utilizing resources such as the Solutions Database, vendor support pages, and other internet resources
  • Configure and deploy desktop, notebook, tablet, and printers to new or existing users
  • Facilitate system reconnections and deploy software peripherals as requested
  • Ensure customer requests are properly documented and AMSOIL assets are properly maintained in call management system (Manager Engine)
  • Maintain inventory of spare IT equipment and other spare parts and peripherals including replenishment of spares and IT shipping/receiving

Position Requirements:
  • Associates Degree in related field
  • 8 or more years of related experience.
  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
  • Knowledge of basic computer hardware and software systems
  • Knowledge of desktop and server operations systems
  • Experience with Active Directory
  • Ability to effectively communicate ideas in both technical and user-friendly language
  • Strong project management skills, leadership, and mentoring capabilities are demonstrated at this level.
  • Strong customer service orientation
  • Able to lift 50 lbs.

Preferred Requirements:
  • Experience with Zoho products such as Manage Engine, Desktop Central, and AD360
  • Experience with Microsoft Office 365

Other Details:
  • Salary
    • $75,000 - $88,900
    • Actual compensation based on experience and skills
  • Schedule
    • Monday - Friday
    • 8:00am- 5:00pm
    • This is on onsite position

Benefits:
  • Paid time off and paid holidays each year
  • Employee bonus program
  • 401(k) with company match
  • Paid life, short-term disability, and long-term disability insurance
  • Competitive health benefits
  • Health savings account (HSA) and flexible spending account (FSA) options
  • Affordable group dental, vision, critical illness, and accident insurance
  • Employee discount on product
  • Corporate gym membership

If you have any questions or need assistance with the application process, please email: humanresources@amsoil.com
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.

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