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Entrylevel Help Desk Analyst Jobs in Maine (NOW HIRING)

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 Interview: Virtual Interview Note: Travel is required for this position. They will need to utilize ...

Vantage Point Recruiting

Help Desk Analyst

Augusta, ME · On-site

$20.25 - $27.75/hr

This person will be analytical, highly organized and have a strong attention to detail. Provide ... Log all help desk interactions in work ticket tracking system. * Administer help desk software.

Robert Half

Help Desk/Desktop Support Analyst

Lewiston, ME · On-site

$25 - $27.50/hr

We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in Lewiston, Maine within the printing and publishing industry. This Long-term Contract opportunity is well ...

Carrington

Mortgage Wire Desk, II Analyst

Augusta, ME · On-site

$24 - $33.65/hr

The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...

Geiger Brothers

Business Systems Analyst I

Lewiston, ME · On-site

$31.25/hr

Support Help Desk requests as assigned. * Perform additional related duties as assigned. Education and Experience * Proficiency in systems analysis and project management practices. * Understanding ...

ND Paper

IT Intern

Rumford, ME · On-site

$15.75 - $20.75/hr

Rumford Position Summary This position improves mill/plant reliability by reducing unplanned downtime, increasing throughput, and ensuring adherence to safety and quality standards Help Desk Analyst ...

Sharecare

Lead Customer Service Rep

Augusta, ME · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Identifying trends in escalations and preparing data used to identify root cause analysis.

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Maine? For Entrylevel Help Desk Analyst jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Maine look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Maine are:
What cities in Maine are hiring for Entrylevel Help Desk Analyst jobs? Cities in Maine with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Help Desk Analyst

vTech Solution

Machias, ME • On-site

$23.75 - $32.50/hr

Contractor

Re-posted 4 days ago

Job description

Role : Help Desk Analyst
Duration : 04 months (Possible of extensions)
Location : Machias, Maine - 04654
Interview: Virtual Interview

Note: Travel is required for this position. They will need to utilize their personal vehicle when traveling between office locations. Mileage will be reimbursed.

Top 3 Skills: 

  • Experience with and supporting videoconferencing equipment and audiovisual equipment.
  • Basic working knowledge of audio equipment.
  • Experience diagnosing and fixing tier 1 computer issues.

 ESSENTIAL JOB FUNCTIONS:

  • Provides technical support for staff and internal participants (either in person or remotely) in the operation of:
  • Desktops / Laptops of various operating systems
  • Printers and Scanners
  • Audio / Video equipment use and setup
  • User VOIP desk-sets
  • Document Camera
  • Audio listening equipment
  • General presentation software
  • May be asked to host remote video proceedings in special circumstances
  • Must be able to diagnose and fix tier 1 computer issues.
  • Assists with help desk tier 1 trouble tickets.
  • Supports hardware (e.g. Mixer) and software used to take an electronic record.
  • Helps ensure that all information systems operate in a secure, reliable manner.
  • Maintains and manages hardware inventory data including serial numbers, locations, users, and equipment status.
  • Assists in drafting and documenting department and operational procedures.
  • Writes work orders to secure services from vendors and the Executive Branch Office of Information Technology.
  • Ability to support and/or learn various platforms as necessary such as Zoom, Windows, OSX, Google, Unix, Android, IOS, etc.

vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing, managed network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.

vTech Solution offers services such as:

  • Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
  • Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
  • Infrastructure Managed Services: Creating resilient and secure infrastructure management.
  • Professional Services: Providing expertise for mission-critical programs.
  • Productivity and Communications: Ensuring secure and confident business connectivity from anywhere
vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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