Ontario, CA · On-site
$24.51 - $29.40/hr
Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and ... Provides assistance to IT technicians and IT analysts. Maintains the proper skills necessary to ...
Ontario, CA · On-site
$24.51 - $29.40/hr
Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and ... Provides assistance to IT technicians and IT analysts. Maintains the proper skills necessary to ...
Kahana Feld is a company seeking a Junior Information Technology (IT) Support Analyst to deliver ... Required : • 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ...
Kahana Feld is a company seeking a Junior Information Technology (IT) Support Analyst to deliver ... Required : • 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ...
The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories ... Run RFPs, cost analysis, and vendor recommendations. * Implement ITIL-based practices to improve ...
The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories ... Run RFPs, cost analysis, and vendor recommendations. * Implement ITIL-based practices to improve ...
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
Quick apply
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
Irvine, CA · On-site
$60K - $75K/yr
Qualifications: * 2+ years of related Technical Support, Help Desk, or Service Desk experience in a ... analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is ...
... Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on ... This third-party service provider provides risk-intelligence services that may include analysis of ...
... Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on ... This third-party service provider provides risk-intelligence services that may include analysis of ...
Irvine, CA · On-site
$28 - $30/hr
WHAT YOU'LL DO Help Desk & User Support: * Provide day-to-day operational support for a wide range ... Strong organizational, analytical, and problem-solving skills. * Possess excellent verbal and ...
Irvine, CA · On-site
$28 - $30/hr
WHAT YOU'LL DO Help Desk & User Support: * Provide day-to-day operational support for a wide range ... Strong organizational, analytical, and problem-solving skills. * Possess excellent verbal and ...
Anaheim, CA · On-site
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
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Anaheim, CA · On-site
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
Anaheim, CA · On-site
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
Anaheim, CA · On-site
$25 - $33/hr
Help ensure compliance with GAAP and evolving tax regulations * Accurately categorize and reconcile ... Excellent analytical and problem-solving skills * Detail-oriented with a commitment to accuracy
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Santa Ana, CA · On-site
$22.25 - $30.75/hr
Ability to read, analyze, and interpret documents such as safety rules, instructions, guidelines ... Previous experience in a customer service, help desk, or technical support role. * Basic ...
Santa Ana, CA · On-site
$22.25 - $30.75/hr
Ability to read, analyze, and interpret documents such as safety rules, instructions, guidelines ... Previous experience in a customer service, help desk, or technical support role. * Basic ...
... Admin, Help Desk and Concierge services Must have good understanding and be able to develop Perl ... analyze and resolve access issues. Ability to review logs for intrusion and take remediation ...
... Admin, Help Desk and Concierge services Must have good understanding and be able to develop Perl ... analyze and resolve access issues. Ability to review logs for intrusion and take remediation ...
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. Work ...
Irvine, CA · On-site
... Help Desk System (ordering and delivering furniture, assist with desk moves and rotations ... Basic analytical skills, good oral written communication skills; good problem solving and ...
Irvine, CA · On-site
... Help Desk System (ordering and delivering furniture, assist with desk moves and rotations ... Basic analytical skills, good oral written communication skills; good problem solving and ...
Irvine, CA · On-site
Fulfill General Building and Office Maintanance Request from the Internal Help Desk System ... Basic analytical skills, good oral written communication skills; good problem solving and ...
Irvine, CA · On-site
Fulfill General Building and Office Maintanance Request from the Internal Help Desk System ... Basic analytical skills, good oral written communication skills; good problem solving and ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...
Irvine, CA · On-site
$25 - $30/hr
... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...
$15.05 - $17.08
3% of jobs
$17.08 - $19.11
8% of jobs
$20.63 is the 25th percentile. Wages below this are outliers.
$19.11 - $21.13
18% of jobs
$21.13 - $23.16
18% of jobs
The median wage is $23.55 / hr.
$23.16 - $25.19
14% of jobs
$27.11 is the 75th percentile. Wages above this are outliers.
$25.19 - $27.22
15% of jobs
$27.22 - $29.25
9% of jobs
$29.25 - $31.28
6% of jobs
$31.28 - $33.31
3% of jobs
$33.31 - $35.34
3% of jobs
$35.34 - $37.37
2% of jobs
$15
$25
$37
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
$24.51 - $29.40/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 13 days ago
6.4
Based on 277 frontline employees who took The Breakroom Quiz
636th of 880 rated healthcare providers
Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!
ResponsibilitiesProvides telephone support for helpdesk and all associated processes. Provides tier two telephone support for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and notifies technicians of any critical situation requiring immediate attention. Provides assistance to IT technicians and IT analysts. Maintains the proper skills necessary to interface with a variety of users regarding specific problems. Monitor and inventories all computer assets. Maintains on-call calendar and creates technical bridges during outages or scheduled maintenance of IT systems. Travel as needed for hardware deployment and support. Advises the Director/Manager of any issues that may affect the Information Services department
QualificationsEducation and Work Experience
Required qualifications:
1. Knowledge of EMR system fundamentals
2. Understanding of network concepts (TCP/IP, MS/NT)
3. Familiar with internet and WEB browser concepts
4. High School Diploma required for all new hires starting 4/1/14
Preferred qualifications:
1. A+ certification preferred.
2. 1-2 years related work experience and customer service experience preferred.
3. Work experience in help desk activities using a help desk software application preferred
4. Knowledge of Outlook, MS Office and Active Directory preferred
Pay TransparencyPrime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $24.51 to $29.40. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment StatusFull TimeShiftDaysEqual Employment OpportunityCompany is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy NoticePrivacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
Employment Type: FULL_TIMEGet the full story on Breakroom
Sourced by ZipRecruiter
Hospitals
10,000+ Employees
Ontario, CA, US
