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Entrylevel Help Desk Analyst Jobs in Commerce, CA

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... perform desk-side support as needed and directed. The Analyst will provide excellent customer ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...

Partners Professional

Help Desk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team ... Detail-oriented with excellent analytical and problem-solving abilities. * Degree in Information ...

Highstreet IT

Service Desk Support Analyst

Los Angeles, CA · On-site

$22 - $30.25/hr

The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Setting customer expectations and providing ...

Total Warehouse Inc.

Junior IT Help Desk

Anaheim, CA · On-site

This is an entry-level position designed for someone who is technically capable, service-oriented ... analyze information provided by candidates, including resumes, application responses, and other ...

New

Total Warehouse

Junior IT Help Desk

Anaheim, CA · On-site

$22 - $30/hr

This is an entry-level position designed for someone who is technically capable, service-oriented ... analyze information provided by candidates, including resumes, application responses, and other ...

Analysis Group

Help Desk Intern

Los Angeles, CA · On-site

$23/hr

Overview Analysis Group is one of the largest international economics consulting firms, with more ... Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to ...

Analysis Group

Help Desk Intern

Los Angeles, CA · On-site

$23/hr

Overview Analysis Group is one of the largest international economics consulting firms, with more ... Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to ...

TOTAL WAREHOUSE INC

Junior IT Help Desk

Anaheim, CA

This is an entry-level position designed for someone who is technically capable, service-oriented, and interested in developing their IT skills. Requirements Key Responsibilities Help Desk & Employee ...

EK Associates

Be Seen First

Support Analyst (Tier 1 and Teir 2 Service Desk)

Los Angeles, CA · Remote

$55K - $65K/yr

Job Title: Support Analyst (Tier 1 Service Desk - Remote) Overview E.K. Associates is seeking experienced Support Analysts to provide centralized Tier-1 and Tier-2 service desk support for the ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Commerce, CA

Entrylevel Help Desk Analyst information

See Commerce, CA salary details

$14

$24

$36

How much do entrylevel help desk analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entrylevel help desk analyst in Commerce, CA is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Commerce, CA?

For Entrylevel Help Desk Analyst jobs in Commerce, CA, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Commerce, CA look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Commerce, CA are:

What cities near Commerce, CA are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Commerce, CA with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you

Help Desk Analyst

Jackson Lewis P.C.

Orange, CA • On-site

$26.70 - $33.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 35 rated law firms

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
The Firm is seeking an independent, detail oriented individual to provide end-user desktop and telecommunications hardware and software support. The individual will provide telephone support to users and perform desk-side support as needed and directed. The Analyst will provide excellent customer service with the objective to provide immediate solutions for end user issues and requests.
Essential Functions
  • Provide exceptional customer service.
  • Provide phone support while maintaining a phone availability status of 85% or higher.
  • Provide high level application, desktop, and telecom software and hardware support with the expectation of immediate solutions for end user issues.
  • Document end user issues/requests utilizing the IT Service Desk service management application.
  • Provide end-user hardware, software, and telecommunications desk-side system support.
  • Work in conjunction with entire support staff in the successful completion of all Service Desk related projects.
  • Work toward team standards in relation to the current Service Level Objectives.
  • Provide identification/resolution for IT Infrastructure and desktop issues.
  • Furnish reports, information and/or documentation as directed by management.
  • Retain ownership of all issues/requests assigned until closure with end user agreement.
  • Assist with execution of all desktop system and voice related moves, adds, changes, and upgrades.
  • Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.
  • Participate in department initiatives and represent the department as a member of the technical staff. Keep abreast of technologies in the Desktop and Telecommunications environment by attending seminars and other educational opportunities as required.
  • Computer imaging as needed and directed by IT.
  • Identify/Document reoccurring issues and present to management possible solutions as well as Suggest/Implement innovative ideas to improve the Service Desk processes.
  • Perform additional tasks as directed by management.

Qualifications/Skills Required
  • At least 2 years of Service Desk experience.
  • Excellent knowledge of MS Windows operating systems.
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange.
  • PC hardware proficiency (Intel/Mac/HP).
  • Experience with macOS is a plus.
  • General understanding of Incident Management and IT ticket systems. Experience with ServiceNow is a plus.
  • Excellent customer service skills, including verbal and written communication skills; as well as telephone, interpersonal, analytical and organizational skills.
  • Team player, creative, innovative, flexible & enthusiastic.
  • Ability to work independently on special assignments.
  • Law firm experience a plus.

Educational Requirements
  • Associates Degree or equivalent work experience of 2 to 4 years required.

#LI KM
For California, the expected salary range for this position is between $26.70 and $33.40. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes: • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending and Health Savings Account • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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