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It Help Desk Intern Jobs in Riverside, CA (NOW HIRING)

ICONMA

IT Specialist

Irvine, CA · On-site

The role involves supporting wired/wireless networks, VPN, collaboration tools, and providing customer support to end-users while managing help desk tickets and internal IT tasks. Responsibilities ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Document end user issues/requests utilizing the IT Service Desk service management application.

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Axos Bank

Sr. IT Manager

Irvine, CA · On-site

$130K - $150K/yr

Lead the Help Desk function to ensure timely resolution of technical issues, high customer satisfaction, and adherence to SLAs. * Develop and enforce IT support policies, escalation procedures, and ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Multi Media LLC

IT Support Technician

Irvine, CA · On-site

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

Multi Media LLC

IT Support Technician

Irvine, CA · On-site

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

Multi Media LLC

IT Support Technician

Irvine, CA · Hybrid

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Riverside, CA

It Help Desk Intern information

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$9

$18

$26

How much do it help desk intern jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it help desk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
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It Help Desk Intern jobs near you

IT Specialist

ICONMA

Irvine, CA • On-site

Full-time

Re-posted 4 days ago

Job description

Job Summary:
ICONMA is an EV Manufacturing company looking for an IT Specialist for their Irvine, CA location. The role involves supporting wired/wireless networks, VPN, collaboration tools, and providing customer support to end-users while managing help desk tickets and internal IT tasks.
Responsibilities:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Qualifications:
Required:
• Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
• Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
• Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
• Ability to coordinate and communicate at all levels within the organization
• Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
• Tech Savvy
• Ability and passion for learning new technology and tools
• Passion for Customer Support
• A drive to help end-users get what they need to do their jobs the best they can.
• A sense of satisfaction from assisting end-users in getting what they need on time
• The ability to analyze support requests and prioritize them based on impact
• The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
• Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
• Self-motivating, requires little supervision and can hit the ground running.
Company:
ABOUT ICONMA provides Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. Founded in 2000, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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