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Help Desk Coordinator Jobs in Riverside, CA (NOW HIRING)

The Joint Chiropractic

Front Desk Coordinator

Rialto, CA · On-site

$17 - $18/hr

Front Desk Coordinator - Part Time Location: Rialto, CA A better way to deliver care starts here ... If you're passionate about health and wellness, love helping people, and thrive in a fast-paced ...

The Joint Chiropractic

Front Desk Coordinator

Rialto, CA · On-site

$17 - $18/hr

Front Desk Coordinator - Part Time Location: Rialto, CA A better way to deliver care starts here ... If you're passionate about health and wellness, love helping people, and thrive in a fast-paced ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

... coordinator, helpdesk supervisor, or service desk lead and is ready to take the next step in ... Help improve service desk workflows, ticket handling standards, SOPs, and client communication ...

PDS Health

Coordinator, Support Centers

Irvine, CA · On-site

$18.70/hr

Under the supervision of Mgr, Facilities, the Coordinator, Support Centers will provide basic ... Help Desk. * Establish and maintain strong relationships with internal and external customers ...

PDS Health

Coordinator, Support Centers

Irvine, CA · On-site

$18.70 - $24.50/hr

Overview Under the supervision of Mgr, Facilities, the Coordinator, Support Centers will provide ... Help Desk. * Establish and maintain strong relationships with internal and external customers ...

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Help Desk Coordinator information

See Riverside, CA salary details

$14

$21

$32

How much do help desk coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for help desk coordinator in Riverside, CA is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Coordinator vs Help Desk Technician?

AspectHelp Desk CoordinatorHelp Desk Technician
Primary RoleOversees support ticket processes, manages team workflows, and coordinates customer service efforts.Provides technical support, troubleshoots hardware/software issues, and assists end-users directly.
Required SkillsCustomer service, communication, team coordination, basic technical knowledge.Technical troubleshooting, hardware/software knowledge, problem-solving skills.
CertificationsCompTIA A+, ITIL Foundation, customer service certificationsCompTIA A+, HDI Support Center Analyst, Microsoft Certified
Work EnvironmentOffice setting, support centers, help desk teamsHelp desk, on-site or remote technical support

The Help Desk Coordinator focuses on managing support processes and team coordination, while the Help Desk Technician provides direct technical support to users. Both roles require technical knowledge and certifications, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Help Desk Coordinator, and why are they important?

To thrive as a Help Desk Coordinator, you need strong problem-solving abilities, technical knowledge of IT systems, and typically at least an associate degree in information technology or a related field. Familiarity with help desk ticketing systems (like ServiceNow or Zendesk), remote support tools, and certifications such as CompTIA A+ are commonly expected. Outstanding communication, patience, and organizational skills enable effective issue resolution and positive user experiences. These skills are vital for maintaining smooth IT operations and ensuring end users receive timely and efficient support.

What does a Help Desk Coordinator do?

A Help Desk Coordinator manages and oversees the daily operations of a help desk, ensuring that user issues and technical support requests are handled efficiently. They act as a liaison between customers or employees and the IT support team, assigning tickets, tracking progress, and ensuring timely resolution of problems. Additionally, Help Desk Coordinators may provide direct support, document issues, and help maintain customer satisfaction by following up on requests and monitoring service metrics.

What are some common challenges faced by Help Desk Coordinators, and how can they effectively manage these challenges?

Help Desk Coordinators often encounter challenges such as managing high volumes of support requests, prioritizing tasks with limited resources, and ensuring timely communication between users and technical teams. To effectively manage these situations, it's important to utilize ticketing systems to track and prioritize issues, develop strong organizational skills, and foster clear communication across departments. Proactively setting expectations with users and regularly updating them on ticket status can also help minimize frustration and improve overall satisfaction.
What are the most commonly searched types of Help Desk jobs in Riverside, CA? The most popular types of Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Help Desk Coordinator jobs? Cities near Riverside, CA with the most Help Desk Coordinator job openings:
Help Desk Coordinator jobs near you
Front Desk Coordinator

Front Desk Coordinator

The Joint Chiropractic

Rialto, CA • On-site

$17 - $18/hr

Part-time

Posted 17 days ago

Job description

Front Desk Coordinator - Part Time
Location: Rialto, CA
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
  • Greet and check in patients, providing a friendly and professional first impression
  • Manage the flow of patients through the clinic in a timely, organized manner
  • Present and sell wellness plans and membership packages confidently and accurately
  • Support the clinic's sales goals by converting new and returning patients into members
  • Answer phone calls and assist with appointment scheduling and patient inquiries
  • Re-engage inactive members and maintain up-to-date patient records using POS software
  • Assist with clinic marketing efforts and community outreach
  • Maintain a clean, organized front desk and clinic environment
  • Collaborate with team members and chiropractors to ensure a positive patient experience
  • Assist with events and flyers until the clinic opens
Qualifications
  • High school diploma or equivalent required
  • Minimum one year of customer service and sales experience preferred
  • Strong phone, computer, and multitasking skills
  • Energetic, motivated, and confident in a goal-driven environment
  • Positive attitude with a team-oriented mindset
  • Must be able to stand/sit for long periods and lift up to 50 pounds
  • Office management or marketing experience is a plus
Schedule
This part-time role requires availability throughout the week/weekend
Compensation and Benefits
  • $17-$18 per hour, depending on experience
  • Opportunities for future growth and development
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

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