ZipRecruiter

Log In

1

Help Samsung Technical Support Jobs in Riverside, CA

Best Buy

Samsung Home Theater Specialist

Riverside, CA · On-site

As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell ... to helping our people thrive at work and at home. Best Buy offers a range of benefits to support ...

Best Buy

Samsung Home Theater Specialist

Riverside, CA · On-site

As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell ... to helping our people thrive at work and at home. Best Buy offers a range of benefits to support ...

Best Buy

Samsung Home Theater Specialist

Riverside, CA · On-site

As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell ... to helping our people thrive at work and at home. Best Buy offers a range of benefits to support ...

Harvey Mudd College

Technical Analyst

Claremont, CA · On-site

Technical Analyst Primary Purpose The Technical Analyst must be a highly motivated and service ... Help Desk Duties 2.0 * While assigned to AV event support, adhere to standard work practices ...

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person ...

Anthro SoCal

Technical Productions Staff

Ontario, CA · On-site

$38K - $47K/yr

Technical Productions Staff Division: Technology Department: Technical Productions Reports to ... Help manage timing, stage transitions, and communication * Support logistics and operational flow ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

previous pagenext page

Showing results 21-40

All JobsHelp Samsung Technical Support JobsHelp Samsung Technical Support Jobs in Riverside, CA

Help Samsung Technical Support information

See Riverside, CA salary details

$15

$27

$46

How much do help samsung technical support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for help samsung technical support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

What are popular job titles related to Help Samsung Technical Support jobs in Riverside, CA?

For Help Samsung Technical Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Help Samsung Technical Support jobs in Riverside, CA look for?

The top searched job categories for Help Samsung Technical Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Help Samsung Technical Support jobs?

Cities near Riverside, CA with the most Help Samsung Technical Support job openings:

Help Samsung Technical Support jobs near you

Help Desk/Desktop Support Analyst

Ladera Ranch, CA • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$70K - $75K/yr

Full-time

Posted 2 days ago

New

Job description

We are looking for a Help Desk/Desktop Support Analyst to deliver responsive IT support for users and serve as a key escalation point for more advanced technical issues in Sandy, UT. This role combines hands-on troubleshooting with customer-focused service, supporting desktop, network, server, and cloud-based environments while helping maintain efficient service desk operations. The ideal candidate is comfortable working independently, prioritizing competing requests, and partnering with internal teams and client contacts to resolve problems effectively.


Responsibilities:

• Address escalated service requests from frontline support staff and drive timely resolution of more complex technical problems.

• Troubleshoot desktop, server, network, and virtual environment issues, escalating specialized matters to the appropriate technical teams when needed.

• Provide direct assistance to end users and client-side IT contacts, both remotely and on site, to restore productivity and system access.

• Perform routine software or hardware setup tasks and support day-to-day operations across Microsoft-based environments.

• Maintain accurate ticket updates, service records, and troubleshooting documentation to ensure clear tracking of support activity.

• Create user guidance, deliver practical training, and prepare support materials when employees need help with equipment or applications.

• Review service desk incidents and requests to help improve response times, identify service concerns, and support a high standard of customer care.

• Monitor logs, server health, security-related alerts, and special services to detect issues early and apply corrective actions as appropriate.

• Contribute to process improvements, collaborate across teams on technical changes, and support the mentoring of Tier 1 analysts.

• Participate in urgent or after-hours response when critical incidents require immediate technical support.

• 2+ years of experience in help desk, desktop support, or technical support roles.
• Bachelor’s degree in a related technical field, an information technology diploma or certificate, or an equivalent combination of education and relevant experience.
• Working knowledge of Microsoft 365, Azure, Microsoft Windows, Windows 10, and Microsoft Office applications.
• Hands-on experience with Active Directory, service desk ticketing workflows, and general troubleshooting for end-user issues.
• Ability to manage multiple priorities independently with limited supervision in a fast-paced support environment.
• Strong communication skills and a detail-oriented, service-oriented approach when assisting users and collaborating with technical teams.
• Familiarity with incident management or change management practices is preferred.
• Microsoft or Fortinet certifications, as well as experience in hosted environments, are considered an advantage.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

View All Robert Half Jobs