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Full Time Cloud Help Desk Jobs in Riverside, CA (NOW HIRING)

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

... cloud initiatives, and network enhancements. • Collaborate with the Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical documentation, diagrams, and ...

Origence

Sr. Cloud Architect

Irvine, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Ontario, CA

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Irvine, CA

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Ontario, CA

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Ontario, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

CU Direct

Sr. Cloud Architect

Irvine, CA

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Guardian Tax

IT Support Tech

Irvine, CA · On-site

$23 - $29/hr

Provide day-to-day in-office help desk support for team members * Respond to and resolve helpdesk ... Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms * Comfortable ...

New

Guardian Tax

IT Support Tech

Irvine, CA · On-site

$23 - $29/hr

Provide day-to-day in-office help desk support for team members * Respond to and resolve helpdesk ... Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms * Comfortable ...

New

Aveva

Senior Cloud Operation Developer

Lake Forest, CA · Hybrid

$99K - $214K/yr

Senior Cloud Operation Developer Employment type: Full-time permanent Location: Lake Forest, CA ... Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure ...

AVEVA

Senior Cloud Operation Developer

Lake Forest, CA · On-site

$99K - $214K/yr

Senior Cloud Operation Developer Employment type: Full-time permanent Location: Lake Forest, CA ... Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 ... cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting. * Proven ...

Massage Heights

Front Desk Consultant

Mission Viejo, CA · On-site

$25 - $58/hr

If you thrive in a positive environment and enjoy helping people feel their best, we'd love to meet ... Commission on memberships, gift cards, and retail products * Full-time and part-time opportunities

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Showing results 21-40

All JobsCloud Help Desk JobsFull Time Cloud Help Desk JobsFull Time Cloud Help Desk Jobs in Riverside, CA

Full Time Cloud Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do full time cloud help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time cloud help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is a full time cloud help desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

How does a full time cloud help desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.

What are the key skills and qualifications needed to thrive as a full time cloud help desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What are popular job titles related to Full Time Cloud Help Desk jobs in Riverside, CA?

For Full Time Cloud Help Desk jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Cloud Help Desk jobs in Riverside, CA look for?

The top searched job categories for Full Time Cloud Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Cloud Help Desk jobs?

Cities near Riverside, CA with the most Full Time Cloud Help Desk job openings:

Full Time Cloud Help Desk jobs near you

IT Infrastructure Engineer

MetroSys, Inc.

Irvine, CA • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:
MetroSys, Inc. is a growing technology manufacturing company seeking a versatile IT Infrastructure Engineer. The role involves maintaining and improving the organization's IT infrastructure while working with business stakeholders to ensure reliable, secure, and scalable technology solutions.
Responsibilities:
• Administer and support enterprise infrastructure across networking, compute, cloud, and security platforms.
• Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and wireless connectivity.
• Configure, maintain, and optimize Arista networking and Palo Alto firewalls.
• Support Linux-based servers and services, including system administration, patching, monitoring, and troubleshooting.
• Administer and support cloud infrastructure within Amazon Web Services (AWS).
• Monitor system health, performance, and security while proactively identifying opportunities for improvement.
• Support virtualization platforms and assist with infrastructure upgrades, migrations, and capacity planning.
• Implement security best practices, patch management, and vulnerability remediation across infrastructure components.
• Participate in infrastructure projects, including hardware refreshes, cloud initiatives, and network enhancements.
• Collaborate with the Help Desk team to resolve escalated infrastructure issues.
• Develop and maintain technical documentation, diagrams, and operational procedures.
• Participate in after-hours maintenance and occasional on-call support as required.
Qualifications:
Required:
• 5+ years of experience supporting enterprise IT infrastructure.
• Strong hands-on experience with: Enterprise networking, Linux administration, AWS cloud services, Firewall administration.
• Experience configuring and supporting Arista networking solutions.
• Experience administering Palo Alto Networks firewalls.
• Solid understanding of: TCP/IP networking, VLANs, Routing and switching, DNS and DHCP.
• Strong troubleshooting skills across infrastructure, networking, and cloud environments.
• Excellent communication and customer service skills.
Preferred:
• Experience with virtualization platforms such as VMware vSphere or Hyper-V.
• Familiarity with Microsoft 365 and hybrid identity environments.
• Experience with backup and disaster recovery solutions.
• Exposure to infrastructure automation or scripting (PowerShell, Python, Bash).
• Industry certifications such as: AWS Certified Solutions Architect or SysOps Administrator, Palo Alto PCCET, PCNSA, or PCNSE, Arista ACE, VMware VCP, Linux+ or RHCSA.
Company:
MetroSys is an Technology & Staffing Solutions firm based in sunny San Diego, CA. Founded in 2006, the company is headquartered in San Diego, USA, with a team of 11-50 employees. The company is currently Early Stage.

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