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Help Desk System Administrator Jobs in Riverside, CA

Acra Lending

IT Help Desk

Irvine, CA · On-site

$70K - $80K/yr

Summary The IT Help Desk Specialist plays a crucial role in supporting the organization ... system, email, and phone in a timely and professional manner * Administer user accounts in Active ...

RICEFW Technologies, Inc.

GIS Analyst

Wildomar, CA · On-site

Administer and maintain ArcGIS Online and related GIS platforms. * Maintain and support existing ... GIS services shall be fully integrated into the City's IT help desk system. * Establish and ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Log, track, and document all help desk requests using the company's ticketing system * Escalate ... Modern Desktop Administrator Associate, or similar (plus) Work Schedule & Environment * On-site ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Log, track, and document all help desk requests using the company's ticketing system * Escalate ... Modern Desktop Administrator Associate, or similar (plus) Work Schedule & Environment * On-site ...

ACI Infotech

Network Administrator

Orange, CA · On-site

Role: Network Administrator Duration: 6+ Months Location: Orange, CA ( Remote Role but candidate ... escalated help desk requests. The position will work with internal Information System (IS ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Perform routine maintenance and updates on client systems. * Help set up and configure new hardware and software for clients. * Provide support for network connectivity issues. * Document and track ...

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All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Riverside, CA

Help Desk System Administrator information

See Riverside, CA salary details

$36K

$58.3K

$79.8K

How much do help desk system administrator jobs pay per year?

As of Jun 27, 2026, the average yearly pay for help desk system administrator in Riverside, CA is $58,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Help Desk System Administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What are Help Desk System Administrators?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a Help Desk System Administrator, and why are they important?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Riverside, CA? For Help Desk System Administrator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Help Desk System Administrator jobs in Riverside, CA look for? The top searched job categories for Help Desk System Administrator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Help Desk System Administrator jobs? Cities near Riverside, CA with the most Help Desk System Administrator job openings:
Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Riverside, CA as of June 2026, with employment types broken down into 56% Full Time, 17% Part Time, 7% Temporary, and 20% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,341 per year, or $28 per hour.
Help Desk Technician II (Onsite)

Help Desk Technician II (Onsite)

CRISTEK INTERCONNECTS LLC

Anaheim, CA

$28 - $30.50/hr

Other

Posted 16 days ago

Job description

Description

Join a Team That Connects Critical Missions

At Cristek, we design and manufacture high-performance interconnect solutions that support some of the world's most demanding aerospace, defense, space, and industrial applications. For more than 40 years, our commitment to innovation, quality, and customer success has earned us the trust of leading organizations across critical industries.Cristek combines the agility of a growing organization with the resources and stability of a global manufacturing platform. Our culture is built on Accountability, Collaboration, and Empowerment (ACE), where team members are encouraged to contribute ideas, solve problems, and make a meaningful impact every day.If you enjoy helping others, solving technical challenges, and supporting the technology that keeps a business running, we'd like to hear from you.
Position SummaryThe Help Desk Technician II provides technical support to team members across office, engineering, and manufacturing environments. This role serves as a key resource for diagnosing and resolving hardware, software, application, and system issues while delivering exceptional customer service.The successful candidate will work independently to resolve routine and moderately complex technical problems, support user onboarding and technology deployments, maintain IT assets and documentation, and help ensure secure, reliable technology services across multiple locations.


What You'll Do

Provide technical support for workstations, laptops, mobile devices, printers, Microsoft 365, and business applications.Diagnose and resolve hardware, software, account access, and connectivity issues through phone, email, remote support, and ticketing systems.Support Active Directory, Microsoft Entra ID, user provisioning, password management, and access administration.Configure, deploy, maintain, and upgrade end-user hardware and software.Assist with onboarding and offboarding activities, including equipment deployment and account setup.Support ERP and manufacturing-related applications and coordinate issue resolution with vendors and internal stakeholders.Document incidents, service requests, system changes, and resolutions within the IT service management platform.Assist with endpoint security, patching activities, software updates, and cybersecurity best practices.Identify recurring issues and contribute to process improvements, technical documentation, and knowledge base resources.Partner with IT team members and business leaders to deliver reliable and efficient technology services.

Requirements

What We're Looking For

  • Associate degree in Information Technology, Computer Science, or a related field preferred.
  • 2-4 years of experience in help desk, desktop support, or technical support roles.
  • Experience supporting Windows operating systems, Microsoft 365, Active Directory, Microsoft Entra ID, printers, and business applications.
  • Familiarity with networking fundamentals, remote support tools, ticketing systems, and endpoint management solutions.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience supporting manufacturing, aerospace, defense, or regulated industries is a plus.


Why Cristek?

  • Opportunity to support technology that enables critical aerospace and defense missions.
  • Collaborative, team-oriented culture built on Accountability, Collaboration, and Empowerment.
  • Exposure to a wide range of technologies, systems, and business operations.
  • Career growth opportunities within a growing organization.
  • Competitive compensation and comprehensive benefits package.

Additional Requirements

This position requires access to information and hardware subject to International Traffic in Arms Regulations (ITAR). Applicants must qualify as a U.S. Person under ITAR regulations, including U.S. Citizens, U.S. Permanent Residents, Political Asylees, or Refugees.Cristek is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

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