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Entry Level It Help Desk Jobs in Riverside, CA (NOW HIRING)

Multi Media LLC

IT Support Technician

Irvine, CA · Hybrid

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

Multi Media LLC

IT Support Technician

Irvine, CA · On-site

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

TaxRise

IT Support Specialist

Irvine, CA · On-site

$28 - $30/hr

ABOUT THE ROLE The IT Support Specialist is responsible for providing technical support to ensure ... WHAT YOU'LL DO Help Desk & User Support: * Provide day-to-day operational support for a wide range ...

Multi Media LLC

IT Support Technician

Irvine, CA · On-site

$66K - $80K/yr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Multi Media LLC

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

The Role We're looking for an IT Support Technician to join our team ... In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ...

JF

IT Support Technician

Rancho Cucamonga, CA · On-site

$30 - $40/hr

We are seeking an IT Support Technician to provide hands-on technical support for both onsite and ... Provide Tier 1 and Tier 2 help desk support via in-person, phone and email, escalating issues as ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

T. support desk environment helping people solve a wide range of technical issues. You will need ... The IT Support Technician is the initial support level responsible for internal technical support ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

T. support desk environment helping people solve a wide range of technical issues. You will need ... The IT Support Technician is the initial support level responsible for internal technical support ...

MasTec Inc

IT Specialist

Corona, CA · On-site

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Riverside, CA

Entry Level It Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do entry level it help desk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level it help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Riverside, CA? The most popular types of It Help Desk jobs in Riverside, CA are:
What are popular job titles related to Entry Level It Help Desk jobs in Riverside, CA? For Entry Level It Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Riverside, CA look for? The top searched job categories for Entry Level It Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level It Help Desk jobs? Cities near Riverside, CA with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
IT Support Specialist II

IT Support Specialist II

Advanced Innovative Technology Corp

Redlands, CA

$28 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Position Summary
We are looking for a talented and customer-focused IT Support Specialist to join our growing IT team and help support a dynamic, medium-sized business environment. In this role, you'll play a key part in keeping our technology running smoothly by providing advanced technical support, troubleshooting complex hardware and software issues, maintaining infrastructure systems, and ensuring a seamless experience for both onsite and remote users across multiple departments and locations.
The ideal candidate enjoys solving technical challenges, takes pride in delivering exceptional customer service, and thrives in a collaborative environment. You should have strong experience supporting Windows environments, Microsoft 365, networking, LaserJet and thermal label printers, RF scanners/mobile computers, and server infrastructure. If you're someone who likes digging into root causes, handling escalated support requests, and making a real impact on end users' day-to-day success, we'd love to hear from you.
Key Responsibilities
End User Support
  • Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications
  • Troubleshoot and resolve hardware, software, connectivity, and performance issues
  • Receive and resolve support tickets
  • Perform root cause analysis on recurring issues and document findings
  • Support both onsite and remote employees through phone, email, chat, and remote support tools (e.g., TeamViewer, AnyDesk, or similar)
  • Maintain accurate documentation of incidents, resolutions, and support procedures in the ticketing system
  • Utilize endpoint management and patch management tools to maintain device compliance and security
Device Setup amp; Lifecycle Management
  • Configure and deploy desktops, laptops, printers, and mobile devices
  • Perform imaging, software installation, system configuration, and user onboarding
  • Manage device inventory and asset tracking
  • Handle device disposition including secure data wiping, decommissioning, and disposal per company policy
Microsoft 365 amp; User Administration
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
  • Manage user accounts, permissions, distribution lists, and password resets via Microsoft 365 Admin Center and Azure Active Directory
  • Configure and troubleshoot Multi-Factor Authentication (MFA)
  • Support email configuration and mailbox troubleshooting
Printer amp; Print Server Support
  • Troubleshoot network and local printer issues
  • Install, configure, and maintain printers and multifunction devices
  • Support and maintain print servers and print queues
  • Coordinate printer maintenance and vendor support as needed
Networking amp; Infrastructure Support
  • Troubleshoot basic to intermediate network connectivity issues including TCP/IP, DNS, DHCP, VPN, and Wi-Fi
  • Assist with switch, firewall, and wireless access point configuration and support
  • Monitor network performance and escalate infrastructure issues appropriately
  • Support remote connectivity solutions for hybrid and remote users
  • Support hybrid or multi-site environments
Server amp; Systems Maintenance
  • Assist with routine server maintenance, updates, and monitoring
  • Support Windows Server environments and Active Directory administration (user/group management, GPO, OU structure)
  • Monitor backups and assist with disaster recovery procedures
  • Maintain server documentation and operational runbooks
  • Assist with virtualization platforms such as Hyper-V
  • Maintain any cloud based servers and applications on Amazon AWS/Azure Cloud
Required Qualifications
  • 2+ years of experience in an IT Help Desk, Desktop Support, or Tier 2 Support role
  • Strong experience troubleshooting Windows 10/11 desktop and laptop systems
  • Hands-on experience with Microsoft 365 administration and support
  • Experience with remote support tools and ITSM ticketing systems (e.g., ServiceNow, Freshdesk, Jira Service Management, or similar)
  • Experience configuring and deploying end-user devices
  • Knowledge of printer troubleshooting, maintenance, and print server management
  • Basic to intermediate networking knowledge: switches, DNS, DHCP, VPN, and wireless networking
  • Experience supporting Windows Server environments and Active Directory
  • Understanding of device disposition and IT asset management processes
  • Strong customer service and communication skills — able to explain technical concepts to non-technical users
  • Ability to prioritize and manage multiple support requests in a fast-paced environment
  • Ability to lift and move IT equipment up to 50 lbs
Preferred Qualifications
The following are not required but will strengthen your application:
  • CompTIA A+, Network+, or Security+ certification
  • Microsoft certifications (e.g., MD-102 Endpoint Administrator, MS-900, AZ-900)
  • Experience with Mobile Device Management (MDM) platforms such as Microsoft Intune or Jamf
  • Familiarity with Azure Active Directory and Entra ID
  • Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V)
  • Exposure to IT security practices including endpoint protection, patch compliance, and MFA enforcement
  • Experience in a multi-site or hybrid work environment
What We Offer
  • Competitive salary commensurate with experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays
  • Professional development and certification reimbursement
  • Collaborative and supportive IT team environment
About TrakMotive
Since our founding in 1996, TrakMotive has operated as a global leader in the automotive aftermarket, specializing in the design, manufacture, and distribution of high-quality components. We are more than just a parts supplier; we are a full-service partner to the industry’s largest distributors and retailers, known for our 100% brand-new CV Axles, Drive Shafts, and Window Regulators.
Why Work with Us?
When you join us, you’re getting the best of both worlds: the stability of a company that’s been growing since 1996 and the excitement of a global team that’s still reaching for more. We take pride in the fact that many of our senior leaders are long-term employees who started their careers at TrakMotive. We aren’t just looking for someone to fill a seat—we’re looking for someone who wants to have real impact and grow their career alongside us.
Physical Demands amp; Requirements
Physical Effort: Occasional to frequent lifting and carrying of up to 50 lbs. Position involves a combination of stationary work and frequent movement throughout the facility and across multiple levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Legal: Must be 18+ years of age and legally authorized to work in the United States.
Pre-employment: Ability to pass a post-offer background check and drug screen.
Equal Opportunity Employer AIT Corporation DBA TrakMotive is an equal opportunity employer and is committed to an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, genetic information, or any other basis protected by local, state, or federal laws.
Fair Chance amp; Accommodations Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

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