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Entry Level Help Desk Technician Jobs (NOW HIRING)

Oxford Solutions

Entry-Level Help Desk Technician

Honolulu, HI · On-site

$19.75 - $26.75/hr

Contract | Onsite | Honolulu, HI Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI. This is a great opportunity for a ...

Chesapeake Containment

Help Desk Technician

Charlotte, NC · On-site

$18.75 - $25.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Winston Salem, NC · On-site

$18.50 - $25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Charlotte, NC · On-site

$18.75 - $25.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Winston Salem, NC · On-site

$18.50 - $25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

Help Desk Technician Associate (Entry-Level; I) Requirements * High School Diploma/GED * Preferred experience includes exposure to customer service, technical support, or technology-adjacent roles ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not ...

Suzor IT

Help Desk Technician

Broad Brook, CT · On-site

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Suzor IT

Help Desk Technician

East Windsor, CT · On-site

$22.50 - $26.50/hr

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

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Entry Level Help Desk Technician information

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How much do entry level help desk technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

More about Entry Level Help Desk Technician jobs
What cities are hiring for Entry Level Help Desk Technician jobs? Cities with the most Entry Level Help Desk Technician job openings:
What are the most commonly searched types of Help Desk Technician jobs? The most popular types of Help Desk Technician jobs are:
What states have the most Entry Level Help Desk Technician jobs? States with the most job openings for Entry Level Help Desk Technician jobs include:
What job categories do people searching Entry Level Help Desk Technician jobs look for? The top searched job categories for Entry Level Help Desk Technician jobs are:
Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Entry-Level Help Desk Technician

Entry-Level Help Desk Technician

Oxford Solutions

Honolulu, HI • On-site

$19.75 - $26.75/hr

Other

Posted 19 days ago

Job description

Contract | Onsite | Honolulu, HI

Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI.

This is a great opportunity for a recent college graduate or early-career IT professional with less than one year of experience who is looking to build hands-on help desk experience. The ideal candidate will be eager to learn, dependable, proactive, and comfortable being mentored by more senior IT staff.

Responsibilities

  • Provide basic Tier 1 support for end users
  • Help triage technical issues, gather information, and open support tickets
  • Assist with password resets, basic error messages, and general user questions
  • Escalate more complex issues to the appropriate support tier
  • Image laptops and desktops using Microsoft MECM
  • Provision iPhones and iPads through the company s mobile device management system
  • Archive, wipe, and repurpose returned IT equipment
  • Support IT inventory cleanup and organization
  • Assist onsite IT lead with hands-on support tasks as needed
  • Provide meeting room support and guest Wi-Fi assistance

Qualifications

  • Recent college graduate or entry-level IT candidate with less than one year of experience
  • Strong interest in building a career in help desk or IT support
  • Basic understanding of computers, mobile devices, and end-user support
  • Ability to follow instructions, document issues clearly, and ask good questions
  • Professional, reliable, and willing to take on a variety of support tasks
  • Go-getter attitude with a strong desire to learn and be mentored
  • Comfortable working onsite in Honolulu, HI

Entry-Level Help Desk Technician - 26-00522

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