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Entry Level Help Desk Technician Jobs (NOW HIRING)

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

Amphenol Borisch Technologies

Help Desk Technician

Arizona City, AZ · On-site

$20.25 - $27.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Ask IT consulting

Help Desk Technician

Harrisburg, PA

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC ...

IT360, Inc.

Help Desk Technician

Peoria, IL

$36K - $50K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or hybrid position Salary Range: $36,000 - $50,000 per year, based on ...

Kelly Services

Help Desk Technician

Orlando, FL

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We at Kelly ® hear you, and we're here for you! We're seeking a Help Desk Technician to work at a leading local government organization in Orlando, FL. Sound good? Take a closer look below. You owe ...

IT360 Inc

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or hybrid position Salary Range: $36,000 - $50,000 per year, based on ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

  • Retirement

Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III): * Windows Server, Troubleshooting and Repair * Network Component Installation, Diagnostics * DHCP ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid network users; * Respond to the needs and questions of network users concerning their access to ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket ...

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

Our direct client has an opening for a Help Desk Technician 48 This position is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an ...

IT360, Inc.

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or hybrid position Salary Range: $36,000 - $50,000 per year, based on ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid network users; * Respond to the needs and questions of network users concerning their access to ...

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

The Help Desk Technician provides computer support and hardware/software troubleshooting for faculty, staff, and students. This position provisions, configures, and deploys new computers. Applicants ...

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO

$19.75 - $26.75/hr

The Help Desk Technician provides computer support and hardware/software troubleshooting for faculty, staff, and students. This position provisions, configures, and deploys new computers. Applicants ...

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All JobsHelp Desk Technician JobsEntry Level Help Desk Technician Jobs

Entry Level Help Desk Technician information

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$33

How much do entry level help desk technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is help desk a good entry-level job?

Help desk technician roles are considered good entry-level jobs because they provide foundational IT experience, customer service skills, and exposure to troubleshooting hardware and software issues. These positions often require basic technical knowledge, communication skills, and may lead to more advanced IT roles with experience and certifications like CompTIA A+.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.
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Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Producers Dairy Foods Inc.

Fresno, CA • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 21 days ago

Producers Dairy rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 438 rated food and drinks producers

Job description

Job Summary:
Producers Dairy Foods is a leading supplier and distributor of high-quality dairy products, and they are seeking a dedicated Help Desk Technician to support their internal users. The role involves providing technical assistance for IT assets, troubleshooting issues, and maintaining communication with end-users to ensure timely resolution of support requests.
Responsibilities:
• The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all company-issued IT assets, including, PC, laptop, mobile phone, handheld devices, network connectivity, and applications.
• Communication: Must be able to effectively communicate with non-technical end-users, to gather details about reported issues, ensuring accurate and timely resolution of support issue.
• Provide timely updates to internal customers on ticket status. Maintain support ticket information.
• Must be able to effectively escalate unresolved issues to the next level of support personnel. Escalation will include passing all relevant details about the issue to the escalation resource.
• Must have ability to troubleshoot, diagnose, and resolve technical hardware and/or software issues efficiently.
• Document issue, troubleshooting steps, and final resolution in the ticketing system.
• Maintain technical documentation on installation of software, configuration of hardware and troubleshooting steps.
• Continuous improvement: Help identify areas for improvement in our services. Identify and communicate recurring issues to system administrators and/or managers.
• Work with external vendors, as needed, to ensure sufficient internal transfer of knowledge.
• Overnight travel to other company locations, as required.
• Completion of assigned projects.
• Provide accurate and timely reports to management on support ticket and project status.
• Other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED.
• Six months to two years' experience in help desk support is preferred.
• Must have excellent communication and training skills.
• Must be humble, approachable and honest.
• Demonstrate good judgement, problem solving and decision-making skills as well as being an organized record keeper.
• Must be self-starter who can work independently and deliver accurate, timely results.
• Demonstrated organization and accuracy skills; self-motivated, detail oriented and able to handle multiple projects/tasks with competing deadlines.
• Must demonstrate the ability to solve problems, accept constructive feedback and show flexibility should priorities and/or deadlines change.
• Excellent verbal and written skills and a high degree of emotional intelligence. Must be able to build productive relationships across all levels of an organization.
Company:
Producers Dairy is a supplier and distributor of high-quality, multiple award-winning dairy products. Founded in 1932, the company is headquartered in Fresno, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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