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Help Desk Technician Part Time Jobs (NOW HIRING)

MetroSys

Help Desk Technician

Denver, CO · On-site

$20.50 - $27.75/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... An excellent Help Desk Technician must have sufficient technical knowledge and be able to ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... An excellent Help Desk Technician must have sufficient technical knowledge and be able to ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students ... An excellent Help Desk Technician must have sufficient technical knowledge and be able to ...

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

Position: Part Time Helpdesk Technician Department : Information Services Shift: Varies, 8 hr shift ... Desk Technician provides expert and creative solutions for user problems of complex nature to ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

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How much do help desk technician part time jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for help desk technician part time in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a Help Desk Technician Part Time do?

A Help Desk Technician Part Time provides technical support and assistance to users experiencing IT-related issues, such as problems with computers, software, or networks. They typically diagnose and resolve technical problems, answer queries via phone, email, or chat, and escalate complex issues to higher-level IT staff if needed. Part-time technicians usually work flexible or reduced hours while still ensuring users receive timely support.

What are the key skills and qualifications needed to thrive as a Help Desk Technician Part Time, and why are they important?

To thrive as a Help Desk Technician Part Time, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Strong communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues efficiently. These abilities are crucial for providing reliable technical support and ensuring minimal disruption to end-user productivity.

What are some typical challenges faced by part-time Help Desk Technicians, and how can they effectively manage workload with limited hours?

Part-time Help Desk Technicians often juggle high ticket volumes and must prioritize issues efficiently within a limited schedule. Time management and clear communication are crucial, as you may need to hand off unresolved cases to full-time colleagues or the next shift. Staying organized and documenting each interaction thoroughly helps ensure continuity of support and minimizes delays for end users. Regular check-ins with team members and using ticketing systems effectively can also streamline transitions and maintain service quality.

Can I get a helpdesk job with no experience?

Help Desk Technician roles often require some technical knowledge, but entry-level positions may be available for candidates with no prior experience if they demonstrate strong communication skills and a willingness to learn. Basic understanding of computer hardware, operating systems, and troubleshooting tools can improve chances, and certifications like CompTIA A+ can also help qualify applicants. Employers may provide on-the-job training for suitable candidates.

Is AI replacing IT's help desk?

Help desk technicians play a vital role in providing technical support and troubleshooting, and while AI tools can automate routine tasks, they do not fully replace the need for human intervention. AI can assist help desk staff by handling common inquiries and diagnostics, allowing technicians to focus on more complex issues requiring critical thinking and customer service skills.

What is the easiest WFH job to get hired at?

Help Desk Technician positions are often considered accessible remote jobs for those with basic IT skills, customer service experience, and familiarity with troubleshooting tools. They typically require minimal certifications and offer flexible schedules, making them a common entry point for remote work seekers.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical procedures, executive roles, or certain freelance professions such as software development, legal consulting, or financial advising. These positions often require advanced skills, certifications, or significant experience, and may involve project-based or contract work with flexible schedules.

What Are Part-Time Jobs for a Help Desk Technician?

As a part-time help desk technician, your responsibilities are to troubleshoot and provide support for technical issues, usually relating to computer hardware and software, for a customer or client on a part-time schedule of fewer than 35 hours per week. You often explain troubleshooting steps over the phone to assist customers. As a part-time help desk technician, you can perform your duties in the information technology (IT) department of a company and provide services to people who work within the company, in the customer support department of a software company, or as an employee of a third-party IT company. These positions can be full-time or contract, and there are many telecommute opportunities.

More about Help Desk Technician Part Time jobs
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What are the most commonly searched types of Help Desk Technician jobs? The most popular types of Help Desk Technician jobs are:
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What job categories do people searching Help Desk Technician Part Time jobs look for? The top searched job categories for Help Desk Technician Part Time jobs are:
Help Desk Technician Part Time jobs near you
Help Desk Technician (Part-time)

Help Desk Technician (Part-time)

Lee County Tax Collector

Fort Myers, FL • On-site

$18.38/hr

Part-time

Posted 9 days ago

Job description

Job Type
Part-time
Description
This is a part-time position located in our Downtown Fort Myers office. Starting hourly rate of $18.38.
Are you the person friends and coworkers call when technology isn't cooperating? Do you enjoy solving problems, helping others, and making IT challenges disappear? If so, we'd love to meet you!
As a Help Desk Technician, you'll play a key role in keeping our technology running smoothly and our users productive. You'll be the first point of contact for technical support requests, helping team members troubleshoot issues, resolve incidents, and get back to work quickly. From desktop support to ticket management, you'll provide exceptional customer service while building your technical skills in a collaborative environment.
What You'll Do
  • Respond to, prioritize, document, and resolve end-user technology support requests.
  • Troubleshoot hardware, software, network, and system-related issues using diagnostic tools and established procedures.
  • Provide hands-on desktop support and technical assistance to employees both remotely and in person.
  • Escalate complex issues to appropriate support teams to ensure timely resolution and SLA compliance.
  • Maintain accurate records of incidents, service requests, and resolutions within the help desk ticketing system.
  • Assist with the setup, maintenance, and support of IT equipment and technology assets.
  • Deliver friendly, professional customer service while helping users navigate technical challenges.
What We're Looking For
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and customer service abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Basic knowledge of computer hardware, software, operating systems, and networking concepts.
  • A positive attitude, willingness to learn, and passion for helping others.
  • Ability to work effectively under close supervision while developing technical expertise and independent problem-solving skills.
Why You'll Love It Here
  • Opportunity to grow your IT career and expand your technical knowledge.
  • Supportive team environment with mentorship and training.
  • Meaningful work that directly impacts employee productivity and success.
  • A chance to be the technology hero people rely on every day.

Main Responsibilities
  • Serves as the first point of contact for customers seeking technical assistance over the phone, email, Ticketing System.
  • Performs technical assistance utilizing remote tools to troubleshoot problems associated with information technology (IT), including personal computers (PCs), peripherals, communications, networks, software, and external services.
  • Completes technical job functions and answers technical questions.
  • Logs support calls, obtaining essential information from clients to solve problems and guiding them through performing specific tasks.
  • Follow-up and update customer status and information.
  • Responsible for receiving hardware deliveries, updating tickets, transfer of equipment and inventory maintenance.
  • Performs setup, coordinates deliveries, and provides support for mobile devices.
  • Identify and suggest possible improvements to procedures.
  • The incumbent is expected to call upon their working knowledge of applications, communication services, personal computing (PC) devices, and awareness of the Lee County Tax Collector (LCTC) organizational structure and procedures.
  • Performs other duties as directed.

Requirements
  • Working towards a degree or certification in computer support, computer network or related field and one year work experience with computers, printers, communication systems (Teams, WebEx, etc.) and/or networks; or an equivalent combination of related training and experience.
  • Demonstrates ability to troubleshoot simple desktop computing problems and provide communicate effective instructions over the phone required.
  • Familiarity with O365 products.
  • Written and oral communication skills, and interpersonal skills, with a focus on rapport building, listening, and questioning skills.
  • Ability to conduct research into a wide range of computing issues as required.
  • Ability to present ideas in user-friendly language and absorb and retain information quickly.
  • Valid Florida driver's license required at time of application.
  • May require after hours, weekend or emergency (natural disaster, major incident, etc.) support.
  • Have or earn at least 1 of these 3 certifications below (or equivalent) within 60 day- MTA: Windows Operating System Fundamental, MD-101: Modern Desktop Administrator Associate, or CompTIA A+.

FLSA Status Description
Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues.
Work Conditions
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
Salary Description
Starting Hourly Rate of $18.38

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