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Help Desk Technical Support Representative Jobs

Help Desk /Technical Support

Austin, TX ยท On-site

$19.75 - $26.75/hr

Help Desk /Technical Support Duration: 12+ Months Location: Austin, TX 78701. The working position is On Site. (Strong preference for temp to hire possibility.) Must have: CompTIA A+, CompTIA ITF ...

The Help Desk team supports employees and client end users with technical issues, service requests ... Other Duties This represents core responsibilities but is not exhaustive. Duties, responsibilities ...

Join us to help make an impact. Your Opportunity The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support ...

Join us to help make an impact.Your Opportunity The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support ...

Customer Service Representative, Bilingual

New Orleans, LA ยท On-site

$15 - $18.75/hr

... Support and Financial Management Services to Government and Commercial customers nationwide. At ... Answer Insurance Help Desk caller-in inquiries. * Operate on an eight (8) hour workday schedule ...

Help Desk Support Rep, 1

New Orleans, LA ยท On-site

$16.75 - $21.50/hr

Job Title Help Desk Support Rep, 1 Location New Orleans, LA US (Primary) Job Type Full-time Position Benefits As an employee of YRCI working full-time, you are eligible for an attractive benefits ...

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.

HELPFUL SKILLS: - Customer service experience. - Excel, programming, or other analytical experience ... ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion ...

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Help Desk Technical Support Representative information

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How much do help desk technical support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk technical support representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

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For Help Desk Technical Support Representative jobs, the most frequently searched job titles are:

Help Desk /Technical Support

Austin, TX โ€ข On-site

Hireblazer
IT Servicesย โ€ขย 51 - 200 employees

$19.75 - $26.75/hr

Contractor

Re-posted 18 days ago


Job description

Title: Help Desk /Technical Support

Duration: 12+ Months

Location: Austin, TX 78701. The working position is On Site. (Strong preference for temp to hire possibility.)

Must have: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.

The client is looking for candidates that can work well in our environment and would like the ability to potentially hire staff on as full-time employees within a negotiated time frame (not to exceed 6 months).

Summary:

Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer’s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creates accounts and configure hardware as part of on‐boarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented. Responsible for ensuring that all support calls/emails are properly documented in the tracking system, escalating issues as appropriate, and communicating trends to management.

Required Skills:

  • 3 Years of Required Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • 2 Years of Required Experience working with customers across all levels of technological proficiency.
  • 2 Years of Required Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • 1 Year of Required Experience with Active Directory
  • 1 Year of Required Experience with cloud platforms and technologies like Microsoft Azure

Preferred Skills:

  • 1 Year of Preferred A strong desire to grow and advance within an organization with an opportunistic landscape
  • 1 Year of Preferred A strong desire to grow and advance within an organization with an opportunistic landscape