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Help Desk Pc Support Jobs (NOW HIRING)

PC Technician/Help Desk

Lordstown, OH · On-site

$17.25 - $23.50/hr

The PC Technician/ Help Desk Analyst will provide PC Support and troubleshooting, and Android Phone Support. Qualifications 1+ year of experience as a PC Technician or Help Desk Analyst. Additional ...

Sr. Help Desk Analyst

Philadelphia, PA

$20.75 - $28.25/hr

Follows established Help Desk policies and procedures and utilizes an automated system to support ... PC orientation, PC support activities, and customer support role with extensive application ...

Job Summary The PC Support Technician provides desktop and technical support to military, civilian ... Provide help desk and desktop support and resolve technical issues. * Install, configure ...

Help Desk Technician

Harrisburg, PA · On-site

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC ...

Job Summary The PC Support Technician provides desktop and technical support for end users by ... Provide help desk and desktop support for hardware, software, and operating system issues.

Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools

Sr. Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

Follows established Help Desk policies and procedures and utilizes an automated system to support ... PC orientation, PC support activities, and customer support role with extensive application ...

$60 - $80/hr

- Sr. Help Desk Analyst (264320) Sr. Help Desk Analyst - ( 264320 ) Provides technical support and ... PC orientation, PC support activities, and customer support role with extensive application ...

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... PC Support, Laptop Support, Desktop Computer Support, Printer Support, Peripheral Support, Network ... System, Help Desk Ticketing, ITSM, Incident Management, Problem Management, Service Management ...

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Help Desk Pc Support information

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How much do help desk pc support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk pc support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Help Desk PC Support?

Help Desk PC Support specialists are IT professionals who provide technical assistance and support to computer users, either in person, over the phone, or via remote tools. They troubleshoot hardware and software issues, install and configure computer systems, and guide users through problem-solving steps. Their role is essential for maintaining smooth computer operations within organizations, resolving user issues promptly, and ensuring minimal downtime for employees. Help Desk PC Support specialists often serve as the first point of contact for technical problems and may escalate more complex issues to higher-level IT staff.

What are the key skills and qualifications needed to thrive as a Help Desk PC Support professional?

To thrive as a Help Desk PC Support professional, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems (Windows, macOS) is typically required. Excellent communication, patience, and problem-solving abilities help you resolve issues efficiently and maintain positive user interactions. These capabilities are crucial for quickly diagnosing technical problems, ensuring user satisfaction, and minimizing downtime in IT environments.

What are some common challenges faced by Help Desk PC Support professionals, and how can they be addressed?

Help Desk PC Support professionals often face challenges such as managing a high volume of support requests, troubleshooting a wide variety of technical issues, and effectively communicating with non-technical users. Prioritizing tickets based on urgency and impact, leveraging knowledge bases, and maintaining clear, patient communication can help address these challenges. Additionally, ongoing training and collaboration with team members can improve problem-solving efficiency and keep skills current in an evolving technology landscape.

What is the difference between Help Desk Pc Support vs Technical Support Specialist?

AspectHelp Desk Pc SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, remote or on-siteCustomer sites, remote, or on-site
Industry UsageIT support, customer serviceIT, telecommunications, software
Common TasksTroubleshooting hardware/software, user supportAdvanced troubleshooting, network issues

Help Desk Pc Support primarily focuses on basic hardware and software troubleshooting for end-users, often in a help desk setting. Technical Support Specialists handle more complex technical issues, including network and system problems. Both roles require similar certifications but differ in complexity and scope of support provided.

What cities are hiring for Help Desk Pc Support jobs?

Cities with the most Help Desk Pc Support job openings:

What are popular job titles related to Help Desk Pc Support jobs?

For Help Desk Pc Support jobs, the most frequently searched job titles are:

PC Technician/Help Desk

Lordstown, OH • On-site

$17.25 - $23.50/hr

Contractor

Re-posted 18 days ago


Job description

Company Description

Our client, a large Automaker located in Lordstown OH, is seeking a PC Technician/Help Desk Analyst.  

Job Description

The PC Technician/ Help Desk Analyst will provide PC Support and troubleshooting, and Android Phone Support.  

Qualifications

1+ year of experience as a PC Technician or Help Desk Analyst.

Additional Information

All your information will be kept confidential according to EEO guidelines.