Paramus, NJ · On-site
$20.75 - $28.25/hr
The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...
Paramus, NJ · On-site
$20.75 - $28.25/hr
The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...
Plano, TX · On-site
$18.75 - $25.25/hr
Familiarity with computer software, telephone technology, and fax machines. * Experience using help ... Interest in developing a career in IT support or help desk operations. * Comfortable working with ...
Plano, TX · On-site
$18.75 - $25.25/hr
Familiarity with computer software, telephone technology, and fax machines. * Experience using help ... Interest in developing a career in IT support or help desk operations. * Comfortable working with ...
Chesterfield, VA · On-site
$19 - $25.75/hr
... Help Desk support services Required 5 Years expertise related to troubleshooting computer software ... hardware problems Required 5 Years advanced customer relations skills Required 5 Years good verbal ...
Chesterfield, VA · On-site
$19 - $25.75/hr
... Help Desk support services Required 5 Years expertise related to troubleshooting computer software ... hardware problems Required 5 Years advanced customer relations skills Required 5 Years good verbal ...
Conyers, GA · On-site
$18 - $24.50/hr
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ... Oversee the daily performance of computer systems and applications. * Answer user inquiries ...
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Conyers, GA · On-site
$18 - $24.50/hr
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ... Oversee the daily performance of computer systems and applications. * Answer user inquiries ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
CEDC - Help Desk Analyst Location: Harrisburg PA Duration: Long Term Description: Training required ... computer software and hardware problems of users. * Serves as a contact for level 1 support.
Harrisburg, PA · On-site
$20.25 - $27.75/hr
CEDC - Help Desk Analyst Location: Harrisburg PA Duration: Long Term Description: Training required ... computer software and hardware problems of users. * Serves as a contact for level 1 support.
Hauppauge, NY · On-site
$80K - $105K/yr
Strong technical knowledge of computer systems, software, networking, and support tools.Experience with Windows 10/11, M365, Azure, Active Directory, and AV technologies.Proficiency with help desk ...
Quick apply
Hauppauge, NY · On-site
$80K - $105K/yr
Strong technical knowledge of computer systems, software, networking, and support tools.Experience with Windows 10/11, M365, Azure, Active Directory, and AV technologies.Proficiency with help desk ...
Hauppauge, NY · On-site
IT Help Desk Supervisor LNK International is seeking a knowledgeable and customer-focused Help Desk ... Strong technical knowledge of computer systems, software, networking, and support tools.
Hauppauge, NY · On-site
IT Help Desk Supervisor LNK International is seeking a knowledgeable and customer-focused Help Desk ... Strong technical knowledge of computer systems, software, networking, and support tools.
East Granby, CT · On-site
$20 - $27/hr
Install and configure computer hardware, operating systems, and applications. * Set up new user ... Develop and conduct training on new and existing systems and software. * Support the roll-out and ...
East Granby, CT · On-site
$20 - $27/hr
Install and configure computer hardware, operating systems, and applications. * Set up new user ... Develop and conduct training on new and existing systems and software. * Support the roll-out and ...
East Granby, CT · On-site
$26 - $32/hr
Install and configure computer hardware, operating systems, and applications. * Set up new user ... Develop and conduct training on new and existing systems and software. * Support the roll-out and ...
Quick apply
East Granby, CT · On-site
$26 - $32/hr
Install and configure computer hardware, operating systems, and applications. * Set up new user ... Develop and conduct training on new and existing systems and software. * Support the roll-out and ...
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Chicago, IL · On-site
$20 - $30/hr
We are seeking a Help Desk / Desktop Support Specialist to provide reliable, responsive technical ... computer setup, software installation, account provisioning, and equipment deployment. * Install ...
Quick apply
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Chicago, IL · On-site
$20 - $30/hr
We are seeking a Help Desk / Desktop Support Specialist to provide reliable, responsive technical ... computer setup, software installation, account provisioning, and equipment deployment. * Install ...
Kansas City, MO · On-site
$19.50 - $26.25/hr
Description Summary The Help Desk Technician must be able to work with users of varied technical ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Kansas City, MO · On-site
$19.50 - $26.25/hr
Description Summary The Help Desk Technician must be able to work with users of varied technical ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Kansas City, MO · On-site
$18.50 - $25/hr
Summary The Help Desk Technician must be able to work with users of varied technical ability and ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Kansas City, MO · On-site
$18.50 - $25/hr
Summary The Help Desk Technician must be able to work with users of varied technical ability and ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Kansas City, MO · On-site
$18.50 - $25/hr
Summary The Help Desk Technician must be able to work with users of varied technical ability and ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Kansas City, MO · On-site
$18.50 - $25/hr
Summary The Help Desk Technician must be able to work with users of varied technical ability and ... Solid understanding of basic networking concepts, computer hardware, and software support. * Good ...
Boise, ID · On-site
$70K - $85K/yr
... software, applications, and remote connectivity. You'll also help maintain our systems ... Support remote staff to ensure efficient administration and operation of the firm's computer ...
Quick apply
Boise, ID · On-site
$70K - $85K/yr
... software, applications, and remote connectivity. You'll also help maintain our systems ... Support remote staff to ensure efficient administration and operation of the firm's computer ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Rochester, NY · On-site
$20 - $24/hr
... and support of computer hardware and software. * Support and troubleshoot Microsoft 365 ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... Associates degree from an accredited college or university in Computer Science, Information Systems ...
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... Associates degree from an accredited college or university in Computer Science, Information Systems ...
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... Associates degree from an accredited college or university in Computer Science, Information Systems ...
Quick apply
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... Associates degree from an accredited college or university in Computer Science, Information Systems ...
Santa Maria, CA · On-site
$60K - $77K/yr
Essential Functions and Qualifications Coordinate daily help desk operations; Assist in the ... computer hardware/software support to include installation, maintenance, and repair. Previous ...
Santa Maria, CA · On-site
$60K - $77K/yr
Essential Functions and Qualifications Coordinate daily help desk operations; Assist in the ... computer hardware/software support to include installation, maintenance, and repair. Previous ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
Cities with the most Help Desk Computer Software Support job openings:
For Help Desk Computer Software Support jobs, the most frequently searched job titles are:
Paramus, NJ • On-site
$20.75 - $28.25/hr
Full-time
Re-posted 25 days ago
GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency.
A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME Software Support Analyst with outstanding communication and problem solving skills. Candidate should be at ease with external and internal interactions. The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements of this role. Working with our Support Team Leader, the Software Support Analyst is responsible for the quality and delivery of the support and services products we offer to our customers. This role will include coordinating support incidents, fix requests and work orders for our customers and performing support incident analysis/resolution.
The Software Support Analyst/Help Desk Responsibilities:
Manage incidents
Act as primary point of contact for customers
Assist customer to document and submit support incidents
Search incident tracking system for similar incidents/resolutions
Manage customer's support incidents, fix requests and work orders
Manage client upgrade processes and small projects
Monitor compliance with Service Level Agreements
Define and implement initiatives to increase client satisfaction
Identify customers training needs or consultancy opportunities to improve their processes
Train Customers on suite of Products
Strong communication and people skills
Excellent organizational, task management and customer service skills
Ability to understand and document customer business and technical support incidents
Knowledge of MS Office Products (Outlook, Excel, Word, etc)
Knowledgeable with Basic MS SQL database Administration
Must have reliable means of transportation.
Sourced by ZipRecruiter
Software development
11 - 50 Employees
Paramus, NJ, US
2006
