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Help Desk Software Administrator Jobs (NOW HIRING)

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

... and administer help desk software • Track and route problems and requests, and document resolutions • Track asset inventory, warranty, and license information, and update the asset management ...

Pomeroy

Help Desk Technician

Plano, TX · On-site

$18.75 - $25.25/hr

Accurately document customer interactions, inquiries, and outcomes using help desk software and account history records. * Initiate required confirmations and follow-up communications. * Process ...

Community Options, Inc.

Help Desk Analyst

Pittsburgh, PA · On-site

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options, Inc.

Help Desk Analyst

Pittsburgh, PA · On-site

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options, Inc.

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

Administer help desk software Minimum Requirements * Minimum one year of professional IT experience * Audio / Visual experience a plus * Valid Driver's License * Some proficiency in AD, Office365 ...

Community Options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

Administer help desk software * Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation * Additional tasks and responsibilities may be assigned ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

Administer help desk software * Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation * Additional tasks and responsibilities may be assigned ...

GDIT

Help Desk Manager

Fort Liberty, NC · On-site

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... Collaborate: Work alongside support teams, system admins, and end users to resolve escalated ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

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Help Desk Software Administrator information

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$34.5K

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How much do help desk software administrator jobs pay per year?

As of Sep 9, 2026, the average yearly pay for help desk software administrator in the United States is $55,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $66,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Desk Software Administrator vs Help Desk Technician?

AspectHelp Desk Software AdministratorHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), experience with help desk softwareBasic IT certifications, technical support training
Work EnvironmentAdministering help desk systems, configuring software, managing user accessProviding technical support, troubleshooting end-user issues
Employer & IndustryIT departments, service providers, large organizationsHelp desks, customer support centers, small to medium businesses
Search & Comparison IntentUnderstanding system administration roles, software managementTechnical support tasks, troubleshooting skills

The Help Desk Software Administrator focuses on managing and configuring help desk software systems, ensuring smooth operation and user management. In contrast, Help Desk Technicians primarily provide direct technical support to end-users, troubleshooting hardware and software issues. Both roles are essential in IT support but differ in responsibilities and focus areas.

What cities are hiring for Help Desk Software Administrator jobs?

Cities with the most Help Desk Software Administrator job openings:

What states have the most Help Desk Software Administrator jobs?

States with the most job openings for Help Desk Software Administrator jobs include:

What are popular job titles related to Help Desk Software Administrator jobs?

For Help Desk Software Administrator jobs, the most frequently searched job titles are:

Help Desk Software Administrator jobs near you

Help Desk Specialist

Hialeah, FL • On-site

3ME Consulting, Inc.
Recruiting and Staffing Services • 1 - 10 employees
Learn more about 3ME Consulting, Inc.external

Full-time

Re-posted yesterday

Job description

Job Description

One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed. Responds to queries, runs diagnostic
programs, isolates problem, and determines and implements solution.

PRIMARY RESPONSIBILITIES

  • Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.

  • Ensures a positive end-to-end user experience and provides a single point-of-contact for end user.

  • Provide technical support for all Central Office Staff either in person or over the phone.

  • Use Help Desk software to log, monitor and close end user support tickets.

  • Becomes proficient with Help Desk software and tools to perform daily duties.

  • Participate in onboarding process.

  • Walk users through problem-solving process.

  • Install, modify, and repair computer hardware and software.

  • Clean up computers.

  • Run diagnostic programs to resolve problems.

  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)

  • Install computer peripherals for users.

  • Follow up with users to ensure issue has been resolved.

Qualifications

  • Minimum Associate degree or related field

  • Must have these certifications: A+, N+, CCNA

  • Experience working with the Microsoft Windows PC platform and network experience

  • Written/Verbal communication proficiency in the English language

Additional Information

All your information will be kept confidential according to EEO guidelines.

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