Help Desk Support Technician
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... in help desk and technical support * Demonstrated success in two of the following areas:
Help Desk Support Technician
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... in help desk and technical support * Demonstrated success in two of the following areas:
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...
Be Seen First
Help Desk Technician
Greenport, NY · On-site
$47K - $60K/yr
Perform regular and proactive maintenance on hardware and software * Manage support tickets and help desk calls efficiently * Provide basic training to end users on software platforms and tools
Quick apply
Be Seen First
Help Desk Technician
Greenport, NY · On-site
$47K - $60K/yr
Perform regular and proactive maintenance on hardware and software * Manage support tickets and help desk calls efficiently * Provide basic training to end users on software platforms and tools
Help Desk Support Technician
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... in help desk and technical support * Demonstrated success in two of the following areas:
Quick apply
Help Desk Support Technician
Suffolk, VA · On-site
$30 - $35/hr
Manage initial call intake, log support tickets, solve basic hardware and software problems, and ... in help desk and technical support * Demonstrated success in two of the following areas:
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Quick apply
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Able to identify and organize tickets according to priority
Help Desk Representative Tier 1- Temporary Part-time
Camden, NJ · On-site
$18/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Track and route problems and requests and document ...
Help Desk Representative Tier 1- Temporary Part-time
Camden, NJ · On-site
$18/hr
Administer help desk software * Redirect problems to appropriate resource * Identify and escalate situations requiring urgent attention * Track and route problems and requests and document ...
Senior Help Desk Administrator
Saint Paul, MN · On-site
Position Summary The Senior Help Desk Administrator provides advanced technical support for end ... Provide Tier 2 and Tier 3 support for hardware, software, network, and cloud-based systems.
New
Senior Help Desk Administrator
Saint Paul, MN · On-site
Position Summary The Senior Help Desk Administrator provides advanced technical support for end ... Provide Tier 2 and Tier 3 support for hardware, software, network, and cloud-based systems.
New
Help Desk Administrator
Orlando, FL · On-site
$50K - $91K/yr
The Defense Sector at Leidos has an opening for a Help Desk Administrator to supprot the Simulator Common Architecture Requirements and Standards (SCARS) Program in our Orlando, FL office. This is an ...
Help Desk Administrator
Orlando, FL · On-site
$50K - $91K/yr
The Defense Sector at Leidos has an opening for a Help Desk Administrator to supprot the Simulator Common Architecture Requirements and Standards (SCARS) Program in our Orlando, FL office. This is an ...
Help Desk Administrator
Orlando, FL · On-site
$50K - $91K/yr
The Defense Sector at Leidos has an opening for a Help Desk Administrator to supprot the Simulator Common Architecture Requirements and Standards (SCARS) Program in our Orlando, FL office. This is an ...
Help Desk Administrator
Orlando, FL · On-site
$50K - $91K/yr
The Defense Sector at Leidos has an opening for a Help Desk Administrator to supprot the Simulator Common Architecture Requirements and Standards (SCARS) Program in our Orlando, FL office. This is an ...
Knowledge of computer hardware and help desk software. Knowledge of current technological trends in the information technology service management area. Analytical, organizational, and problem ...
Knowledge of computer hardware and help desk software. Knowledge of current technological trends in the information technology service management area. Analytical, organizational, and problem ...
Help Desk Software Administrator information
See salary details
$34.5K - $38.3K
7% of jobs
$38.3K - $42.1K
7% of jobs
$45.2K is the 25th percentile. Wages below this are outliers.
$42.1K - $46K
13% of jobs
$46K - $49.8K
12% of jobs
The median wage is $53.1K / yr.
$49.8K - $53.6K
13% of jobs
$53.6K - $57.4K
8% of jobs
$57.4K - $61.2K
8% of jobs
$63.9K is the 75th percentile. Wages above this are outliers.
$61.2K - $65K
9% of jobs
$65K - $68.9K
9% of jobs
$68.9K - $72.7K
8% of jobs
$72.7K - $76.5K
4% of jobs
$34.5K
$55.9K
$76.5K
How much do help desk software administrator jobs pay per year?
As of Sep 9, 2026, the average yearly pay for help desk software administrator in the United States is $55,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $66,000.00 per year, depending on experience, location, and employer.
What is the difference between Help Desk Software Administrator vs Help Desk Technician?
| Aspect | Help Desk Software Administrator | Help Desk Technician |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA A+, Network+), experience with help desk software | Basic IT certifications, technical support training |
| Work Environment | Administering help desk systems, configuring software, managing user access | Providing technical support, troubleshooting end-user issues |
| Employer & Industry | IT departments, service providers, large organizations | Help desks, customer support centers, small to medium businesses |
| Search & Comparison Intent | Understanding system administration roles, software management | Technical support tasks, troubleshooting skills |
The Help Desk Software Administrator focuses on managing and configuring help desk software systems, ensuring smooth operation and user management. In contrast, Help Desk Technicians primarily provide direct technical support to end-users, troubleshooting hardware and software issues. Both roles are essential in IT support but differ in responsibilities and focus areas.
What cities are hiring for Help Desk Software Administrator jobs?
Cities with the most Help Desk Software Administrator job openings:
What states have the most Help Desk Software Administrator jobs?
States with the most job openings for Help Desk Software Administrator jobs include:
What are popular job titles related to Help Desk Software Administrator jobs?
For Help Desk Software Administrator jobs, the most frequently searched job titles are:
Help Desk Support Technician
Suffolk, VA
Apogee Solutions •Â
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees51 - 200 employees
$30 - $35/hr
Full-time
Posted 22 days ago
Job description
Apogee Solutions, a Woman-Owned Small Business, is seeking a full-time Help Desk Support Technician to support the Joint Staff, J7 Joint Education and Doctrine Division (JEDD). Qualified candidates must be a U.S. Citizen with an active TOP SECRET/SCI clearance.
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military readiness by managing Joint professional education policies developing Joint doctrine, and incorporating lessons learned into future force operations. The JEDD updates Joint operational publications and terminology, oversees professional education policy and curriculum standards, and integrates operational insights into training and doctrine publications.
The Help Desk Support Technician will:
- Serve as the first point of contact for JEDD users seeking technical support.
- Manage initial call intake, log support tickets, solve basic hardware and software problems, and escalate complex issues.
Required Experience:
- Active DOD Top Secret clearance with SCI eligibility
- Associates degree from an accredited college or university in Computer Science, Information Systems Management, or Computer Science Application Management or related field OR five years’ experience in help desk and technical support
- Demonstrated success in two of the following areas:
- Experience and ability to perform information systems customer support on networks, and other work in the client/server field, or related fields
- Expert knowledge of PC operating systems, e.g., MS-Windows, as well as networking and mail standards and demonstrated ability to work on a help desk software application
- Demonstrated ability to communicate orally and in writing and a positive customer service attitude
Salary Range: $30 to $35 per hour
About Apogee Solutions
Sourced by ZipRecruiter
Industry
Guided missile and space vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Chesapeake, VA, US
Year founded
2002