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Help Desk Technical Support Representative Jobs in Alabama

Xante corp

Technical Support Representative

Mobile, AL · On-site

Valid Passport is a plus * 2+ years experience in the help desk environment is required Company Description Please send resumes to hr@xante.com. You may also mail to Xante Corporation Attention HR P.

Rheem

Technical Support Representative I

Montgomery, AL · On-site

The Technical Support Representative I provides frontline technical and customer support for Rheem ... Join Rheem and help shape the future of products that impact lives-every day. Our Behavior Based ...

Rheem

Technical Support Representative I

Montgomery, AL · Hybrid

The Technical Support Representative I provides frontline technical and customer support for Rheem ... Join Rheem and help shape the future of products that impact lives-every day. Our Behavior Based ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial contact for reporting technical issues and answering questions regarding field user issues.

Agile Defense

Help Desk Technician

Montgomery, AL

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial contact for reporting technical issues and answering questions regarding field user issues.

Neumo

Help Desk Manager

Birmingham, AL · On-site

Supports the Revenue Compliance BU to answer Help Desk calls, provide expert triage and manage ... Routing the tickets to the appropriate technical resource and maintaining communication with the ...

American Ops

Help Desk Lead

Montgomery, AL · On-site

Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment ... Technical Skills * ITSM/ticketing systems * Incident management * Escalation coordination

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Help Desk Technical Support Representative information

What cities in Alabama are hiring for Help Desk Technical Support Representative jobs?

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Technical Support Representative

Mobile, AL • On-site

Xante corp
Printing and Printing Services • 51 - 200 employees
Learn more about Xante corpexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Technical Support Representative Job Description

The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.

The employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate our equipment during in-house classes and at customer's site during installations.

Requirements

  • High School Diploma
  • Exemplary Attendance and Punctuality
  • Excellent written and oral communication
  • Strong work ethic
  • Ability to multi-task and reprioritize throughout the day
  • Must be able to lift up to 75 pounds repetitively
  • Overnight Travel is required( averages 35%)
  • Valid Driver's License
  • Valid Passport is a plus
  • 2+ years experience in the help desk environment is required

Company Description

Please send resumes to hr@xante.com. You may also mail to
Xante Corporation
Attention HR
P.O. Box16526
Mobile, AL 36616

XANTE logo

About XANTE

Sourced by ZipRecruiter

Industry

Printing and printing services

Company size

51 - 200 Employees

Headquarters location

Mobile, AL, US

Year founded

1989

View All XANTE Jobs