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Help Desk Technical Support Representative Jobs

Collabera

Technical Support Representative

Irvine, CA · On-site

Technical Support Representative Location : 19700 Fairchild Road Ste 330, Irvine, CA - 92612 Job ... Provide desk-side assistance in resolving technology support issues. Perform installations, repairs ...

Openings & Internships

Help Desk Jr. Analyst

Columbia, MD · On-site

$20 - $27.25/hr

The Help Desk Jr. Analyst also supports documentation of common issues and solutions to improve ... Ability to troubleshoot basic technical issues. * Ability to work in a fast-paced support ...

360 Payments

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... tools that help you handle communication, workflow automation, touchless payments, valet pickup ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... tools that help you handle communication, workflow automation, touchless payments, valet pickup ...

Flow Control Group

Help Desk Technician

Charlotte, NC · On-site

$19.50 - $26.25/hr

Provide first-line technical support to end-customers via phone, tickets, and in-person for ... a help desk, technical support, or customer service role. * Basic understanding of computer ...

VEHLO

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... tools that help you handle communication, workflow automation, touchless payments, valet pickup ...

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How much do help desk technical support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk technical support representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

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Technical Services/Help Desk - Technical Services Representative (HelpDesk)

Roswell, GA • On-site

Veritext LLC
Legal Services • 1 - 5K employees
Learn more about Veritext LLCexternal

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

112th of 500 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Providing our clients with exceptional service is the foundation of our business. The Technical Services Representative - Helpdesk (Corporate) ensures that all common technical service requests are handled to meet or exceed client expectations using the tools and training provided.
What you'll get to do (includes, but not limited to):
  • Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems
  • Troubleshoot issues as 1st & 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues
  • Handle problem recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff
  • Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks
  • Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks

The Kind of Teammate We're Looking For:
  • 1+ year of related experience
  • Proficient in MS Office required
  • Proficient in relevant software packages and applications
  • Customer service oriented with strong interpersonal skills
  • Dedicated professional with the ability to respond to requests promptly and accurately
  • Must be detailed oriented, organized and be able to multi-task and work under pressure to meet or exceed deadlines
  • Proactive and motivated with strong problem solving and follow up skills

What's in it for you:
  • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
  • Earned wage access: get a portion of the wages you earned prior to payday
  • Matched 401(k) to help you save for your future
  • Hybrid or remote work structure for most roles (based on business needs)
  • Healthy work-life balance: paid time off, Paid Parental Leave, tuition reimbursement and more
  • Employee equity and referral programs: when we succeed, you succeed!
  • Extensive mental health and wellness benefits - to help you feel your best and thrive personally and professionally
  • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
  • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
  • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week- because work should be rewarding and fun!

About Veritext:
Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.
Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
About this posting:
Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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