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Help Desk Technician Part Time Jobs (NOW HIRING)

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

EXPERIENCE: 1. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer, preferred CORE DUTIES AND RESPONSIBILITIES:

WVU Medicine

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

EXPERIENCE: 1. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer, preferred CORE DUTIES AND RESPONSIBILITIES:

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

WIRED TECHNOLOGY LLC

Help Desk Analyst

Mcdonough, GA

$25 - $35/hr

We are considering both part-time or full-time candidates. Duties * Provide guidance and support to ... Monitor help desk performance metrics to identify areas for improvement and implement necessary ...

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Help Desk Technician Part Time information

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How much do help desk technician part time jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for help desk technician part time in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a Help Desk Technician Part Time do?

A Help Desk Technician Part Time provides technical support and assistance to users experiencing IT-related issues, such as problems with computers, software, or networks. They typically diagnose and resolve technical problems, answer queries via phone, email, or chat, and escalate complex issues to higher-level IT staff if needed. Part-time technicians usually work flexible or reduced hours while still ensuring users receive timely support.

What are the key skills and qualifications needed to thrive as a Help Desk Technician Part Time, and why are they important?

To thrive as a Help Desk Technician Part Time, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Strong communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues efficiently. These abilities are crucial for providing reliable technical support and ensuring minimal disruption to end-user productivity.

What are some typical challenges faced by part-time Help Desk Technicians, and how can they effectively manage workload with limited hours?

Part-time Help Desk Technicians often juggle high ticket volumes and must prioritize issues efficiently within a limited schedule. Time management and clear communication are crucial, as you may need to hand off unresolved cases to full-time colleagues or the next shift. Staying organized and documenting each interaction thoroughly helps ensure continuity of support and minimizes delays for end users. Regular check-ins with team members and using ticketing systems effectively can also streamline transitions and maintain service quality.

Can I get a helpdesk job with no experience?

Help Desk Technician roles often require some technical knowledge, but entry-level positions may be available for candidates with no prior experience if they demonstrate strong communication skills and a willingness to learn. Basic understanding of computer hardware, operating systems, and troubleshooting tools can improve chances, and certifications like CompTIA A+ can also help qualify applicants. Employers may provide on-the-job training for suitable candidates.

Is AI replacing IT's help desk?

Help desk technicians play a vital role in providing technical support and troubleshooting, and while AI tools can automate routine tasks, they do not fully replace the need for human intervention. AI can assist help desk staff by handling common inquiries and diagnostics, allowing technicians to focus on more complex issues requiring critical thinking and customer service skills.

What is the easiest WFH job to get hired at?

Help Desk Technician positions are often considered accessible remote jobs for those with basic IT skills, customer service experience, and familiarity with troubleshooting tools. They typically require minimal certifications and offer flexible schedules, making them a common entry point for remote work seekers.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical procedures, executive roles, or certain freelance professions such as software development, legal consulting, or financial advising. These positions often require advanced skills, certifications, or significant experience, and may involve project-based or contract work with flexible schedules.

What Are Part-Time Jobs for a Help Desk Technician?

As a part-time help desk technician, your responsibilities are to troubleshoot and provide support for technical issues, usually relating to computer hardware and software, for a customer or client on a part-time schedule of fewer than 35 hours per week. You often explain troubleshooting steps over the phone to assist customers. As a part-time help desk technician, you can perform your duties in the information technology (IT) department of a company and provide services to people who work within the company, in the customer support department of a software company, or as an employee of a third-party IT company. These positions can be full-time or contract, and there are many telecommute opportunities.

More about Help Desk Technician Part Time jobs
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What are the most commonly searched types of Help Desk Technician jobs? The most popular types of Help Desk Technician jobs are:
What states have the most Help Desk Technician Part Time jobs? States with the most job openings for Help Desk Technician Part Time jobs include:
What job categories do people searching Help Desk Technician Part Time jobs look for? The top searched job categories for Help Desk Technician Part Time jobs are:
Help Desk Technician Part Time jobs near you

Service Desk Technician II (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician II at Terrestris do?

As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity.

What does a typical day look like for a Service Desk Technician II?

You will:

  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
  • Troubleshoot workstations, workstation operating systems, hardware, software, and workstation peripherals.
  • Ensure systems remain current with approved configurations and security requirements.
  • Handle requests for assistance received by telephone, the ServiceNow ticketing system, and walk-in inquiries.
  • Assess user issues through conversation or remote access and assign appropriate priorities.
  • Track ticket status and resolution while communicating updates or issues to users and the Service Desk Supervisor.
  • Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials.
  • Collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment.
  • Evaluate user requirements and workflows and recommend appropriate information technology solutions.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (4) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

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