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Help Desk Technician Part Time Jobs (NOW HIRING)

Buhler West Michigan

Technical Help Desk

Cary, NC · On-site

$19.75 - $26.50/hr

... help desk. This is where you'll excel • Answers phone calls for customer issues • Resolves ... Service Technicians. These are the skills you'll need • High school diploma or GED • Degree ...

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How much do help desk technician part time jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for help desk technician part time in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a help desk technician part time do?

A Help Desk Technician Part Time provides technical support and assistance to users experiencing IT-related issues, such as problems with computers, software, or networks. They typically diagnose and resolve technical problems, answer queries via phone, email, or chat, and escalate complex issues to higher-level IT staff if needed. Part-time technicians usually work flexible or reduced hours while still ensuring users receive timely support.

What are the key skills and qualifications needed to thrive as a help desk technician part time?

To thrive as a Help Desk Technician Part Time, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Strong communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues efficiently. These abilities are crucial for providing reliable technical support and ensuring minimal disruption to end-user productivity.

What are part-time jobs for a help desk technician?

As a part-time help desk technician, your responsibilities are to troubleshoot and provide support for technical issues, usually relating to computer hardware and software, for a customer or client on a part-time schedule of fewer than 35 hours per week. You often explain troubleshooting steps over the phone to assist customers. As a part-time help desk technician, you can perform your duties in the information technology (IT) department of a company and provide services to people who work within the company, in the customer support department of a software company, or as an employee of a third-party IT company. These positions can be full-time or contract, and there are many telecommute opportunities.

What are some typical challenges faced by part-time help desk technicians, and how can they effectively manage workload with limited hours?

Part-time Help Desk Technicians often juggle high ticket volumes and must prioritize issues efficiently within a limited schedule. Time management and clear communication are crucial, as you may need to hand off unresolved cases to full-time colleagues or the next shift. Staying organized and documenting each interaction thoroughly helps ensure continuity of support and minimizes delays for end users. Regular check-ins with team members and using ticketing systems effectively can also streamline transitions and maintain service quality.
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Help Desk Technician Part Time jobs near you
Infographic showing various Help Desk Technician Part Time job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Technical Help Desk

Cary, NC • On-site

Buhler West Michigan
See more jobs at Buhler West Michiganexternal

$19.75 - $26.50/hr

Part-time

Posted 11 days ago

Job description

Responsible for performing a variety of customer support and service duties, providing technical support through a customer and field service help desk.
This is where you'll excel
• Answers phone calls for customer issues • Resolves customer complaints, refers issues to qualified individuals • Issues service parts to fulfil customer orders • Provides immediate technical assistance and troubleshooting support via telephone to customers and Field Service Technicians.
These are the skills you'll need
• High school diploma or GED • Degree appropriate for the position or other equivalent training or experience • Excellent verbal and written communication skills • Ability to maintain positive composure in stressful situations • Demonstrated knowledge of industrial controls, electronic, hydraulic and mechanical systems • Previous experience with an MRP system and Microsoft Office Suite
Questions? We are happy to answer them!
Questions? We are happy to answer them! Stephanie Correa Senior Human Resources Generalist www.linkedin.com/in/correastephanie
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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