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Help Desk Technician Part Time Jobs in Indiana (NOW HIRING)

Petfolk

Veterinary Technician - Part-Time

Fishers, IN · On-site

Our Fishers Petcare Center is Hiring for Part-Time! Help Us Redefine the Future of Pet Care At ... If you're a Veterinary Technician who is confident, friendly, and passionate about making a ...

Compass Group

FLOOR TECHNICIAN (PART TIME)

Plainfield, IN · On-site

$17/hr

* We have an opening for part time FLOOR TECHNICIAN positions. * Location : 715 Airtech Parkway ... Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates ...

New

Compass Group

FLOOR TECHNICIAN (PART TIME)

Plainfield, IN · On-site

$17/hr

* We have an opening for part time FLOOR TECHNICIAN positions. * Location : 715 Airtech Parkway ... Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates ...

New

Eye Care Partners

Scrub Technician / Surgical Technician - Part Time Company: Eye Surgery Center of New Albany ... May hold retractors, cut suture, help count sponges, needles or blades if applicable. * Prepares ...

UHS

MENTAL HEALTH TECHNICIAN - Part-time

Plymouth, IN · On-site

$15.50 - $21/hr

Responsibilities Michiana Behavioral Health (a UHS facility) Mental Health Technician - Part-time ... At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help ...

UHS

MENTAL HEALTH TECHNICIAN - Part-time

Plymouth, IN · On-site

$15.50 - $21/hr

Responsibilities Michiana Behavioral Health (a UHS facility) Mental Health Technician - Part-time ... At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help ...

UHS

MENTAL HEALTH TECHNICIAN - Part-time

Plymouth, IN · On-site

$15.50 - $21/hr

Responsibilities Michiana Behavioral Health (a UHS facility) Mental Health Technician - Part-time ... At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help ...

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Help Desk Technician Part Time information

See Indiana salary details

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How much do help desk technician part time jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for help desk technician part time in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What does a help desk technician part time do?

A Help Desk Technician Part Time provides technical support and assistance to users experiencing IT-related issues, such as problems with computers, software, or networks. They typically diagnose and resolve technical problems, answer queries via phone, email, or chat, and escalate complex issues to higher-level IT staff if needed. Part-time technicians usually work flexible or reduced hours while still ensuring users receive timely support.

What are the key skills and qualifications needed to thrive as a help desk technician part time?

To thrive as a Help Desk Technician Part Time, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Strong communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues efficiently. These abilities are crucial for providing reliable technical support and ensuring minimal disruption to end-user productivity.

What are part-time jobs for a help desk technician?

As a part-time help desk technician, your responsibilities are to troubleshoot and provide support for technical issues, usually relating to computer hardware and software, for a customer or client on a part-time schedule of fewer than 35 hours per week. You often explain troubleshooting steps over the phone to assist customers. As a part-time help desk technician, you can perform your duties in the information technology (IT) department of a company and provide services to people who work within the company, in the customer support department of a software company, or as an employee of a third-party IT company. These positions can be full-time or contract, and there are many telecommute opportunities.

What are some typical challenges faced by part-time help desk technicians, and how can they effectively manage workload with limited hours?

Part-time Help Desk Technicians often juggle high ticket volumes and must prioritize issues efficiently within a limited schedule. Time management and clear communication are crucial, as you may need to hand off unresolved cases to full-time colleagues or the next shift. Staying organized and documenting each interaction thoroughly helps ensure continuity of support and minimizes delays for end users. Regular check-ins with team members and using ticketing systems effectively can also streamline transitions and maintain service quality.
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Help Desk Technician Part Time jobs near you
Infographic showing various Help Desk Technician Part Time job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Support Desk Technician - Part-Time

TBG Services

Carmel, IN

$30K/yr

Part-time

Posted 13 hours ago

Posted today

Job description

Overview:

The number one goal of every member of the Support Desk is to make our clients exceptionally happy. We are seeking a highly skilled and motivated Support Desk technician to join our team. In this role, you will be responsible for resolving client requests and technical issues independently, providing technical guidance, and escalating complex problems as needed. This position requires strong technical expertise, problem-solving abilities, and efficient management of diverse support requests. This position combines technical expertise with a commitment to outstanding customer service, requiring you to resolve client requests, troubleshoot complex technical issues, and provide advanced support when needed.

About the Company:

NEXTmsp is a leader in managed IT services, providing 24/7 support, continuous monitoring, and robust cybersecurity. We focus on managing and optimizing IT infrastructures so businesses can concentrate on their core objectives. With our expertise, we ensure that technology enhances productivity and drives growth.


Key Responsibilities

Customer Service & Technical Support:

  • Serve as the first point of contact for customers via phone, email, or ticketing system.

  • Independently resolve client requests and technical issues, escalating complex problems when necessary.

  • Delight our clients with a friendly, quick, and helpful experience.

  • Conduct onsite visits to client locations using company vehicles.

  • Participate in on-call rotation and handle after-hours support as needed.

Ticket Management & Documentation:

  • Monitor and manage the ticket queue to ensure compliance with SLA requirements.

  • Accurately document client requests, resolutions, and track progress to ensure timely follow-up.

  • Ensure that tickets are not 'stale' throughout the process, aiming for a 95% or higher resolution rate.

Technical Expertise:

  • Apply extensive knowledge across hardware and software platforms to troubleshoot a wide range of technical issues.

Team Collaboration:

  • Work closely with clients, sales teams, and other engineering professionals to provide top-notch solutions tailored to client needs.

  • Follow Standard Operating Procedures (SOPs) for daily/weekly tasks and security procedures.

Qualifications:

  • Valid driver’s license: proof of automobile insurance.

  • Ticket Resolution: Independently resolve client requests and technical issues, providing expert guidance and escalating complex issues when necessary.

  • Ticket Queue Management: Monitor and manage the ticket queue to ensure compliance with SLA requirements.

  • Technical Expertise: Apply extensive knowledge across hardware and software platforms to troubleshoot a wide range of technical issues.

  • Customer Interaction: Maintain professional and courteous communication with clients, ensuring clarity and satisfaction.

  • Onsite Visits: Conduct onsite visits to client locations using company vehicles.

  • Detail-Oriented and Organizational Skills: Accurately document client requests and resolutions, tracking progress and ensuring timely follow-up.

  • Team Support: Assist with support desk functions when necessary and perform additional duties as assigned.

Work Environment:

  • Fast-paced, dynamic office-based role where quick and efficient ticket resolution is critical.

  • Adaptability to changing technologies and client needs is essential.

  • Sitting in a stationary/seated position for extended periods.

  • Walking in and around customer facilities and lifting heavyweight items such as computers, servers, and network gear.

  • Expected to work 24-30 hours a week on a set schedule in our office. 

Benefits:

  • A proactive approach to ongoing training, including certification material and exam reimbursement.

FCRA Background Check Disclosure:

It is the hiring policy of NEXTmsp to conduct a full background check as a condition of employment.

If you are a dedicated IT professional looking to grow your career in a supportive environment, we encourage you to apply!